Stephanie Santee

Cedar Rapids, IA *****

ad4xcq@r.postjobfree.com

+1-319-***-**** +1-319-***-****

Authorized to work in the US for any employer

Work Experience

Business Owner

Hometown Auto Group & U-haul - Cedar Rapids, IA

April 2002 to November 2018

As a business owner at a car lot and U-Haul business, my position would entail overseeing all aspects

of the operation, including sales, marketing, customer service, inventory management, and financial

management. Here are some of the key responsibilities that I would be responsible for in this role:

1. Sales and marketing: I would be responsible for generating sales leads, promoting my business through

various marketing channels, such as social media, advertising, and other promotional materials. I would

also need to work closely with my sales team to close deals and meet sales targets.

2. Customer service: Providing excellent customer service is a key component of success in the car lot

and U-Haul business. I would need to ensure that all customers are greeted promptly, their needs are

addressed in a professional and efficient manner, and that any concerns or complaints are addressed

quickly and effectively.

3. Inventory management: I would be responsible for managing the inventory of vehicles and U-Haul

equipment, ensuring that all vehicles are in good condition, and any necessary repairs or maintenance

are performed promptly. I would also need to ensure that the inventory levels are appropriate to meet

customer demand.

4. Financial management: As a business owner, I would be responsible for managing the finances of

the business, including budgeting, forecasting, and monitoring cash flow. I would need to ensure that all

financial transactions are properly recorded, and that financial reports are accurate and up-to-date.

5. Hiring and training: I would be responsible for hiring and training my staff, ensuring that they have the

skills and knowledge necessary to provide exceptional service to my customers. I would develop training

programs, mentor my staff, and provide ongoing support and feedback.

6. Compliance and regulations: I would need to ensure that my business was in compliance with all

relevant regulations and laws, including those related to vehicle sales, rentals, and transportation. I would

need to stay up-to-date on changes to regulations and ensure that my business is in full compliance at

all times.

Customer Service

MCI WorldCom

Education

High school diploma

Oelwein High School - Oelwein, IA

1992 to 1996

Skills

• Customer service

• Windows

• Microsoft Office

• Communication skills

• Computer skills

• Microsoft Windows Server

• Financial services

Contact this candidate