Christine Langford, SHRM-SCP

Phoenix, AZ • 913-***-**** ad4xcp@r.postjobfree.com

Human Resources Director

• Skilled at working with and implementing an organization’s HR functions and performance covering talent acquisition, employee relations, benefits administration, compensation, HRIS and Workers’ Compensation. Proficient in ADP, UKG, QuickBooks, Paychex, SharePoint, Microsoft Office Suite and social media platforms for recruiting and marketing.

Areas of Expertise

Talent Acquisition - Benefits Administration - Payroll Management Organizational Development - Cross-functional Collaboration - Performance Management Staffing Coordination - Employee Relations - Program Management - HRIS Change Management - Strategic Communication - Employee Safety & Health Human Resources Management - Regulatory Compliance - Procedural Development Professional Experience

ACADIA HEALTHCARE - SIGNATURE PSYCHIATRIC HOSPTAL

Human Resources Director (October 2022-Present)

Serve as a strategic leadership member of the organization through all phases of the Human Resources department. Responsibility includes recruiting, orientation, employee relations, training, employee data maintenance, benefits and termination procedures.

Key Achievements:

• Provide guidance on interpretation of policies and procedures while serving as expert in subject matter with a broad knowledge and understanding of HR functional areas.

• Timely initial and on-going verification of licenses including background, driving record, professional and other checks as designated by state regulations. Assure necessary action taken expeditiously if policy standards are not met.

• Handle complex and sensitive employee relations and human resources issues that have organizational impact or legal ramifications.

• Advise managers on performance management, workforce planning and compensation.

• Manage and direct HR Department staff.

CRITERION SYSTEMS (Contractor for United States Department of Agriculture) Master Budget Analyst (October 2021-October 2022)

Managed acquisition requests and budget tracking for Information Technology divisions of the USDA. Provided support for departments capital requests and investments.

Key Achievements:

• Executed and monitored all Acquisition Approval Requests submitted by the various divisions of the Information Technology Office in AgMax.

• Delivered modified Acquisition Approval Requests based on actual spend versus projected budgets.

• Updated Budget-year information by Towers and Agency.

• Collected, tracked and reported on planned funding projections to the Working Capital Fund. PUBLIC WATER SUPPLY DISTRICT #2 OF CASS COUNTY, MO Manager - HR & Accounting (January 2020-October 2021) Managed daily operations, Human Resources and accounting responsibilities of a non-profit municipal water district. Provided oversight for all local, state and federal regulations regarding the distribution of water to 4500 district residents.

Key Achievements:

• Completed all accounting transactions, payroll, budgeting, audits and financial reporting for Board of Directors and constituents.

• Developed policies and procedures and administered full-cycle Human Resource management, to include: Worker’s Compensation, Benefits, FMLA, Reviews, Hiring, Training and OSHA compliance.

• Responsible for daily operational oversight of office and field staff and resolving any escalations regarding customer service, water quality testing, annual elections, EPA and DNR compliance, and governmental transparency.

SHELTERWOOD ACADEMY

Human Resources Director (2018-2020)

Administered all human resources responsibilities for a non-profit boarding school and residential treatment facility. Responsible for adhering to all applicable federal, state and local laws and compliance related to both healthcare and school settings. Handle all FMLA, worker’s compensation claims, onboarding, offboarding and retention initiatives. Directed the audit and correction of the entire human resources department, policies, procedures and all files to enable the accreditation of the facility with the Joint Commission. Introduced and trained managers on interviewing techniques, management skills and progressive discipline procedures and processes.

Key Achievements:

• Directed every aspect of payroll operation for both exempt and non-exempt employees and officers.

• Facilitated and conducted training and development programs for personnel to coach on conflict resolution.

• Developed and implemented an employee development and review system that aligned with the company’s mission and improved performance.

• Completed 401(k) compliance testing, file Form 5500 and oversee fiduciary accountability by using Microsoft Excel on carrier website.

• Developed and maintained an employee handbook and updated Standard Operating Procedures (SOPs) as required.

PHOENIX RENOVATION AND RESTORATION

Human Resources Director (2015-2018)

Conceptualized, created and administered HR policies and procedures to ensure structure and compliance with all applicable local/state/federal regulations. Provided pay-level determinations by analyzing ad hoc and published surveys; adjust as required. Participated in talent acquisition to identify and select top talent. Administered employee benefits, FMLA, and PTO. Report and monitor Workers’ Compensation Claims, injuries, incidents, and OSHA 300 report filing. Key Achievements:

• Directed every aspect of payroll operation for both exempt and non-exempt employees and officers.

• Facilitated and conducted training and development programs for personnel to coach on conflict resolution.

• Developed and implemented an employee development and review system that aligned with the company’s mission and improved performance.

• Complete 401(k) compliance testing, file Form 5500 and oversee fiduciary accountability by using Microsoft Excel on carrier website.

• Developed and maintained an employee handbook and updated Standard Operating Procedures (SOPs) as required.

KANSAS HOSPICE CARE (OMEGA HEALTH CARE)

Human Resources Director/Administrator (2008 – 2015) Orchestrated daily operations and HR functions of a busy environment across multi-state locations. Developed and oversaw staffing budgets. Analyzed organizational policies to ensure compliance with Medicare guidelines and state/federal regulations. Oversaw the recording and reporting of Workers’ Compensation and Unemployment Claims. Coordinated job and health fairs.

Key Achievements:

• Forged partnerships with local colleges to develop hospice internship opportunities for nursing students.

• Evaluated expenditures and identified opportunities to reduce costs.

• Conceptualized, developed, and executed Hospice Volunteer Program – creating all policies, procedures, performance evaluations, and training materials.

• Presented at speaking engagements and community events to educate the public on hospice services and recruited new volunteers and employees.

Education & Credentials

Bachelor's Degree: Management/Human Resources, MIDAMERICA NAZARENE UNIVERSITY, Olathe, KS Associate’s Degree: Accounting, VATTEROTT COLLEGE, Kansas City, MO Professional Development

SHRM - Senior Certified Professional

Emergency Medical Technician (EMT) – US Army Academy of Health Sciences Volunteer Management Institute - Certification

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