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Service Line Employee Engagement

Location:
Metairie, LA
Posted:
April 10, 2024

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Resume:

Amanda Rizzo Nigro, RT(R) RCIS

Metairie, LA *****

504-***-****

ad4xbr@r.postjobfree.com

SUMMARY Experienced Cardiovascular Service Line Manager with the ability to communicate effectively with providers, executives, and staff. Experience with improving employee engagement, providing on site education, and monthly statistics report out.

EDUCATION RCIS (Registered Cardiovascular Invasive Specialist) May 2017

Radiologic Technology associate degree July 2006

Delgado Community College

Healthcare Management Bachelor's Degree May 2024

ACCREDIDATIONS Current member of the RCIS, ARRT and LSRT.

Also, up to date with ACLS and BLS.

PROFESSIONAL HISTORY:

January 2021- present: Tulane Medical Center, New Orleans

Manager of Cardiovascular Service Line

Cardiology, EP, Interventional Radiology, Pulmonary, Neurology and Vascular

Lead my team in the transition to another facility; Tulane to East Jefferson General Hospital

Assisted with the startup of the TAVR program in 2021

Provided staff on site education and training for various procedures and devices

Promotes a positive working environment between providers, staff, other departments, patients and visitors.

Put together an Employee Engagement Action Plan

Worked closely with the Neuro department to execute a plan to provide annual education for staff

Formulate department schedule with the goal of meeting labor management targets

Put together a quarterly presentation for our Cardiology Fellows

Provided annual staff competency validations and Performance Management Plans

Responsible for keeping up with Kronos on a daily basis

Assisted with Joint Commission preparations and conducted daily and weekly audits

Provided monthly statistics for all Service Lines

Planned Fundraisers for the American Heart Foundation that raised over $2000

Assisted with updating and publishing Cath Lab policies

Hold weekly staff meetings to improve departmental communication and provide meeting minutes

Attended HCA Leadership Academy

Assisted with the hiring, onboarding, and orientation process

Keep Director and VP of Cardiovascular Service line informed regarding circumstances which may need their attention.

September 2018-January 2021: Vascular Access Center, Metairie, LA

Registered Cardiovascular Invasive Specialist and Radiologic Technologist

Cared for patients from age 18-geriatric in an outpatient clinic.

Procedures done: Fistula-gram maintenance, Extremity Angiograms, Renal Angiograms, Venograms, Various interventions, dialysis graph insertions and exchanges, and Central Venous Occlusion Interventions.

Assist Interventional Nephrologists and Vascular Surgeons in a very fast paced environment to ensure our patients dialysis accesses were ready for usage.

Communicate extensive product detail with physicians and share knowledge of each vendor’s available solution to provide an efficient product offering to a physician

Responsible for ordering and stocking equipment as well as managing of our daily inventory.

Responsible for maintaining a daily check-list of quality assurance for x-ray equipment.

August 2017- February 2020: University Medical Center, New Orleans

Invasive Lab Specialist/ Cardiovascular Technologist

Monitored patient flow into and out of the Cath Lab

Cared for trauma patients to elective patients from 18 to geriatric

Assisted with the startup of the TAVR program in 2019

Organized an RCIS class that was held to assist staff with getting RCIS certified. (January 2019)

Assist Interventional Cardiologists, Vascular Surgeons, Electrophysiologist, and Interventional Radiologists during scheduled and emergent procedures with monitoring, scrub technique, imaging operation, as well as, collaborate on proper product applications, including sizing and compatibility that vary from product to product.

Assist EP physicians with Ensite Velocity cardiac mapping system and Claris recording system.

Communicate extensive product detail with physicians and share knowledge of each vendor’s available solution to provide an efficient product offering to a physician in a fast paced, high volume Cardiac Cath Lab.

Demonstrate exceptional proficiency with several vendor systems including the following: IABP, Boston Scientific and Volcano IVUS, St Jude and Volcano FFR, OCT, Ekos, Pathway, CSI, Rotoblator and many peripheral vascular atherectomy devices.

November 2006- August 2017: Ochsner Clinic Foundation, New Orleans Metropolitan Area

Jefferson Highway, Westbank, St. Ann, and Kenner

Cardiovascular Lead Technologist

Responsible for the day to day function of the Cardiac Cath Lab

Organized an RCIS class that was held to assist staff with getting RCIS certified. (May 2017)

Cared for patients in the Cath Lab from newborn to geriatric

Original member of the TAVR team.

Assist Interventional Cardiologists and Vascular Surgeons during scheduled and emergent procedures with monitoring, scrub technique, imaging operation, as well as, collaborate on proper product applications, including sizing and compatibility that vary from product to product.

Communicate extensive product detail with physicians and share knowledge of each vendor’s available solution to provide an efficient product offering to a physician in a fast paced, high volume CCL.

Responsible for ordering and stocking equipment as well as managing of our daily inventory.

Responsible for maintaining a daily check-list of quality assurance for x-ray equipment.

Record and report accurate data for clinical trials, such as, Edwards Life Science’s Partner, Cook’s Zilver, and Gore’s Moma trial.

Maintain proficient knowledge and ability to operate equipment, such as, Toshiba and GE, Witt, CVIS, and Heart Lab

Demonstrate exceptional proficiency with several vendor systems including the following: Boston Scientific and Volcano IVUS, St Jude and Volcano FFR, OCT, Pathway, Ekos, CSI, and eV3 peripheral vascular atherectomy devices

Pain Management

Cared for patients from 20 years old to geriatric

Assist with epidural injections, nerve block procedures, and RFA procedures.

Responsible for maintaining a daily check-list of quality assurance for x-ray equipment.

Responsible for ordering and stocking equipment as well as managing of our daily inventory.

Interventional Radiology

Assist physicians during Interventional procedures

Responsible for ordering and stocking equipment as well as managing of our daily inventory.

Endo Tech

Maintained knowledge and the ability to assist GI physicians in Endo procedures.

July 2006- December 2010 East Jefferson General Hospital Metairie, LA

Full time and PRN

Diagnostic X-Ray, ER, OR, and Surgery

Cared for patients from newborn to geriatric

Performed diagnostic procedures on numerous patients

Assisted in numerous flouro procedures

Responsible for daily QA of x-ray equipment

I have over 16 years of experience in Cardiac Cath Lab, Vascular Surgery, Interventional Radiology, Pain Management, EP, and Endoscopy. During this time, I have not only learned to monitor and care for patients, I have also had the chance to work with many professionals in many fast pace facilities. I take pride in my work and in my relationships with others.

References upon request.



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