Customer Service Safety Manager

Shirley White

*** **** ******, *** ****, IL *****

Telephone ~ 847-***-****

Email: ad4x99@r.postjobfree.com

Professional Highlights Over 21 years of customer service, driven to 48 states, my main responsibility is safety for all customers and team members, customer Loyalty, hospitality with communication experience. I am a highly motivated individual, who’s punctual and can multitask, prioritize assignments with accuracy while meeting all deadlines. Additionally, I have excellent interpersonal, communication and leadership abilities. Rapidly adjusted to new environments and was featured on Channel 2 news for great customer service, 2019.

Experience: Customer service and safety training, Professional Bus Driver / semi tractor-trailer Paratransit/MVP/Trolley, Trolley Manager/Trolley Safety Manager

Carpentry Journeywoman, Greyhound bus, 90 passenger bus and other school buses S.A.P./ Special needs transportation, Cashier Manager, owner of daycare center and transportation, Charter, straight truck, shuttle bus and customer service Coach Bus/Megabus and Peter Pan Bus Company. Leadership includes Union Steward for local 781

Go Air Express O’Hare Airport Chicago, IL 2018-2022

Responsible for picking up customers upon arrival and taking them to the rental car location.

Windy City Limousine\JKS

Windy City Limousine\JKS Broadview, IL 2017-2019

Chauffeured tour buses and limousines service, responsible for safety of all passengers from each destination state to state.

Haymarket transportation Upper Marlboro, MD 2016-2017

I’m a licensed Chauffeur, tour and shuttle bus drivers, responsible for customer safety, along with customer

service for each passenger to and from locations.

Academy Bus Company Baltimore, MD 2016-2016

Responsible safety, pickup and drop off tour, guests and commuter

Megabus Landover, MD 2014-2016

Responsible for safely transporting customers service drivers to various destinations within a Designated state.

Megabus Chicago, Illinois 2011-2014

Responsible for safety of customers, Drive to and from designated states, also assisted with loading and unloading customer’s luggage.

Westway Coach Bus Company Lemont, Illinois 2010-2012

Drove school age children with special needs to and from school, need special care.

Training and Certification: Customer service classes 2001, Local 13 Carpentry to journeyman 1982 till 1990, Active CDL Class A and B 2000 Hazmat 2003 double, self-employed 2004, catering party’s 2005 Safety award for driving 2006, Evacuation trainer 2007 Child care owner 1990, Human Resources Policy Administration Certification 2006 Housekeeping 2003, Semi-truck –Certification-Class A with all endorsement 2005 and Volunteer Salvation Army 2000 Selected as Employee of month march, 2021, Hight tips December 2019- 2022,

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