Stephen Muscatell
Lakeport,ca 95453
Experience
Zumiez 2000-2005
Management position in a busy retail location requiring the ability to multi-task and oversee staff members. Duties included staff scheduling, receiving/invoicing incoming and outgoing packages, cashier duties, training, delegating projects and duties to associates, opening and closing the store, loss prevention, detailed point of sale accountability and reconciliation, merchandising.
Hot topic 2006-2008
Managerial role in a diverse retail setting requiring creative and efficient organization of store procedures while simultaneously providing excellent customer service. Daily duties included greeting customers, cashiering, meeting daily sales goals, opening and closing the store, in store retail marketing, loss prevention and reconciliation.
Blake’s on Telegraph 2008-2011
Served as waiter, host, cashier and sound man. In a high volume restaurant, bar and venue, while maintaining guest satisfaction. Greeted and seated customers, managed multiple tables (up to 15 tables at a time), large banquet-style parties (from set-up to service), employee training, to-go orders, phone inquiries, assisted kitchen staff in meal preparation and presentation. Set up, sound and booking for live music venue.
The Uptown Night Club 2010-2012
Multi-faceted position in a large capacity live music venue. Performed a variety of duties including ID check and security, venue-specific band management, rider fulfillment, security and bar training, live music sound engineering, money management for bar, opening and closing duties.
Accurate Appraisal 2012-2013
Worked in the real estate appraisal industry as an office manager. Working with clients online giving quotes for real estate appraisals. Worked with mapping locating properties and preparing routes. Writing reports for clients to be presented to the lenders.
Pizza Schmizza 2013-2020
Assistant manager in a high volume restaurant and bar. Delegating responsibilities and directing employees. Money management and balancing daily numbers with excel. Counting and keeping track of daily lottery inventory. Customer service and relations with clients. Planning events and maintaining customer satisfaction.
Robinsons Rancheria 2020-2021
Bartender/server in casino making, and serving drinks. As well as food to customers. Providing excellent customer service. Stocking, and making sure inventory is properly maintained. Running POS system, and maintaining proper till management.
Pineapple Express Taxi 2022
Driving customers, executing exact schedule for picking up, and dropping off customers. Properly maintaining cash, and card payments. Keeping accurate log of all daily activities. Dropping off cards to businesses to create new customers.
Education
Expressions College 2008-2010
Sound Arts major at a digital arts school. Completed classes in film production and editing. As well as live sound and recording. Produced a short film, and worked on different aspects of film and television production.
Skills
Have real life experience in music, film, and television production. I have played music for twenty years, toured and ran live venues. Worked with recording and editing software and have been in a lot of different studios. Worked with a lot of different people and been on both sides of the camera.