Post Job Free

Resume

Sign in

Sales, customer service, trainer

Location:
Carencro, LA, 70520
Posted:
April 11, 2024

Contact this candidate

Resume:

Norman Fleischman

Head cook / Releif Manager

Carencro, LA 70520

ad4x60@r.postjobfree.com

+1-337-***-****

Quality-focused and efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens. Line Cook with 10 years of experience in high-pressure culinary environments. Skilled in preparing large volumes of food quickly and efficiently. Seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional, rewarding environment. Authorized to work in the US for any employer

Work Experience

Fry and line cook

Fezzo's Seafood and Steakhouse - Scott, LA

September 2020 to Present

All responsibilities of the restaurant. Prep all foods, clean. dish wash. serve customers Shift Lead/ Pit Boss

Dickeys BBQ

September 2017 to August 2020

Ran entire restaurant, trained and worked with employees, Prepared all food for the day. Cleaned and kept up with all health requirements

Head cook / Releif Manager

Waffle House - Broussard, LA

April 2014 to February 2015

Reduced food costs by 20 percent by expertly estimating purchasing needs and buying through approved suppliers.

Provided courteous and informative customer service in an open kitchen format. Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.

Implemented and supported company initiatives and programs. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.

Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Followed proper food handling methods and maintained correct temperature of all food products. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports. Enforced appropriate work-flow and quality controls for food quality and temperature. Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food. Set up and performed initial prep work for food items such as soups, sauces and salads. Night cook

National Underground - Nashville, TN

June 2012 to February 2013

Provided courteous and informative customer service in an open kitchen format. Provided courteous and informative customer service in an open kitchen format. Provided courteous and informative customer service in an open kitchen format.

Implemented and supported company initiatives and programs. Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.

Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving. Followed proper food handling methods and maintained correct temperature of all food products. Cook

Paradise Park - Nashville, TN

March 2011 to February 2013

Provided courteous and informative customer service in an open kitchen format. Provided courteous and informative customer service in an open kitchen format. Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes. Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues.

Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.

Followed proper food handling methods and maintained correct temperature of all food products. Established and maintained open, collaborative relationships with the kitchen team. Established and maintained open, collaborative relationships with the kitchen team. Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food. Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food. Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored food. Set up and performed initial prep work for food items such as soups, sauces and salads. Prepared for each shift by placing a clean cutting board and utensil bath at workstation. Head Cook

Waffle House - Nashville, TN

July 2006 to January 2011

I also worked in the stores in Tullahoma, Winchester and Franklin Tennessee as the cook trainer. Built and fostered a team environment

Actively participated in staff meetings and operated as an effective management team leader. Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly. Correctly and safely operated all kitchen equipment in accordance with set guidelines. Correctly and safely operated all kitchen equipment in accordance with set guidelines. Persistently strove for continual improvement and worked cooperatively as a team member. Diligently enforced proper sanitation practices to prevent the spoiling or contamination of foods. Displayed a positive and friendly attitude towards customers and fellow team members. Displayed a positive and friendly attitude towards customers and fellow team members. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports. Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports. Prepared healthy, enjoyable breakfasts and dinners for diners. Prepared healthy, enjoyable breakfasts and dinners for diners.

Established and maintained open, collaborative relationships with the kitchen team. Established and maintained open, collaborative relationships with the kitchen team. Established and maintained open, collaborative relationships with the kitchen team. Followed proper food handling methods and maintained correct temperature of all food products. South East Regional Sales Manager

Pergo Flooring - Raleigh, NC

January 2002 to April 2006

Participated in various incentive programs and contests designed to support achievement of production goals.

Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 40%.

Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment. Retained and ensured proper handling and care of 150 existing client accounts. Responsible for implementing all business-building and relationship-building expectations with uniquely assigned accounts and customers.

Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients. Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.

Developed promotional programs to optimize revenue levels. Owner

Nouveau Floors - Tamarac, FL

March 2000 to December 2003

Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.

Placed special merchandise orders for customers.

Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Maintained friendly and professional customer interactions

Verified that all merchandising standards were maintained on a daily basis. Education

High school diploma

Skills

• cost control. customer service. everything up to management (10+ years)

• inventory (10+ years)

• Culinary Experience (10+ years)

• Order Entry (10+ years)

• Purchasing (10+ years)

• Shift Management (10+ years)

• Order Entry (10+ years)

• Sales Management (10+ years)

• Food Service (10+ years)

• Procurement

• Purchasing (10+ years)

• Shift Management

• Kitchen Management Experience (5 years)

• Food Handling (10+ years)

• Merchandising (10+ years)

• Food Preparation (10+ years)

• Restaurant Experience (10+ years)

• Budgeting (10+ years)

• Catering (5 years)

• Inventory Control (10+ years)

• Food Safety (10+ years)

• Menu Planning

• Profit & Loss (10+ years)

• Supervising Experience (10+ years)

• Program Development

• Pricing

• Food Production (10+ years)

• POS (10+ years)

• Recruiting (10+ years)

• Microsoft Office

• Banquet Experience

• Forecasting

• Microsoft Office

• POS

• Pricing

• Quality Assurance

• Recruiting

• Forklift

• Customer Service (10+ years)

• Hospitality Experience

• Assistant Manager Experience (10+ years)

• Business Development (10+ years)

• Leadership (10+ years)

• Presentation Skills (10+ years)

• Kitchen Experience (10+ years)

• Labor Cost Analysis (10+ years)

• Food Preparation Experience (10+ years)

• Cooking (10+ years)

• Coffee Experience

• Cashiering

• Bartending

• Retail sales (10+ years)

• English (10+ years)

• Management

• Vendor management

• Retail management

• QuickBooks

• Strategic Planning

• Negotiation

• Computer Networking

• Quality control

• Teaching

• Expediting

• Warehouse experience

• Delivery driver experience

• Upselling

• Commercial driving

Certifications and Licenses

bar card

Driver's License

Assessments

Supervisory Skills: Motivating & Assessing Employees — Familiar May 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar

Management & Leadership Skills: Impact & Influence — Familiar May 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Familiar

Cooking Skills: Basic Food Preparation — Familiar

May 2020

Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Familiar

Food Service Fit: Back of House — Proficient

May 2020

Measures the traits that are important for successful back of house food service roles. Full results: Proficient

Food Service: Customer Situations — Familiar

May 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Familiar

Bartending — Proficient

September 2020

Understanding, pouring, and mixing drink orders

Full results: Proficient

Cooking skills: Basic food preparation — Familiar

August 2021

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Familiar

Management & leadership skills: Impact & influence — Completed August 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Completed

Operations associate fit — Proficient

September 2020

Measures the traits that are important for success in operations associate positions Full results: Proficient

Food service fit: Back of house — Expert

March 2021

Measures the traits that are important for successful back of house food service roles Full results: Expert

Work motivation — Expert

September 2020

Level of motivation and discipline applied toward work Full results: Expert

General manager (hospitality) — Familiar

September 2020

Solving group scheduling problems and reading and interpreting P&L statements Full results: Familiar

Food safety — Proficient

June 2021

Knowledge of proper food and equipment handling safety measures Full results: Proficient

Supervisory skills: Motivating & assessing employees — Completed January 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Food service: Customer situations — Proficient

August 2020

Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting Full results: Proficient

Work style: Conscientiousness — Highly Proficient

July 2020

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Sales skills — Proficient

August 2020

Influencing and negotiating with customers

Full results: Proficient

Basic attention to detail — Proficient

September 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Highly Proficient

August 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Delivery driver — Familiar

September 2020

Interpreting instructions or signs and solving problems Full results: Familiar

Cooking skills: Basic food preparation — Familiar

August 2021

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Familiar

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Basic maintenance and repair — Familiar

August 2021

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Familiar

Food service: Customer situations — Proficient

November 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Proficient

Mechanical Knowledge — Proficient

June 2020

Understanding and applying mechanical concepts and processes. Full results: Proficient

Following directions — Familiar

July 2020

Following multi-step instructions.

Full results: Familiar

Restaurant manager — Proficient

September 2020

Managing restaurant staff and meeting customer expectations Full results: Proficient

Management fit — Familiar

June 2021

Measures the traits that are important for success in management positions Full results: Familiar

Retail customer service — Proficient

September 2020

Comprehending and responding to retail customer needs. Full results: Proficient

Bartending — Proficient

September 2020

Understanding, pouring, and mixing drink orders

Full results: Proficient

Customer service fit — Completed

December 2020

Measures the traits that are important for success for customer service roles Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Skills

High volume production capability

Well-tuned palette

Focus on portion and cost control

Inventory management familiarity



Contact this candidate