Nyala Rios
***** ****** **, **********, **, United States, 913**-*******:
ad4x2i@r.postjobfree.com
Professional Experience
MGA ENT January 2024 - Present
Receptionist
¢ Field phone inquiries for new and existing patients, manage appointment scheduling, conduct
new patient orientations, and manage electronic medical records
Buonora Child Development Center August 2023 - January 2024
Teacher assistant
e Provide Support and oversight in the classroom alongside primary teacher to help ensure safety
and quality learning for all students
e Assist with lesson planning, materials prep and implementation of lessons to support early child
development readiness
Ace Industrial Supply June 2021 - June 2023
Customer Service Agent
e Manage in-person and telephone complaints and requests from more than [100 customers daily]
e Managed customer returns, fielded complaints with patience and understanding, and identifie
resolutions to ensure customer satisfaction
Osushi February 2019 - January 2020
Cashier/hostest
© Optimize service quality by actively listening and responding to customer requests
¢ Greet customers and offer seating options
e Provide menu and recommend food and drink options based on customer queries
e Promptly serve food orders and various hot and cold beverages to customers
. Check back to ensure customers are satisfied with all food items
« Accurately record and submit each guest’s food order to the kitchen staff
Education
Associates in Psychology February 2024 - Present
Pierce College, Sherman Oaks
Key Skills
e Freelance Bartending