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Facility Operations Quality Assurance

Location:
Bronx, NY
Posted:
April 10, 2024

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Resume:

Richard Warren Jr.

**** ****** ****** ***. **** Phone: 516-***-****

Brooklyn, NY 11213 Email:ad4wxk@r.postjobfree.com

PROCUREMENT/FACILITIES DIRECTOR

Preventative Maintenance Specialist ~ Facility Operations ~ Process Improvement

•Decisive leader with 20+ years of succession managing multiple on/off-site facility operations to facilitate workflow and lead plans for future development; entrusted to proactively evaluate corporate needs to determine purchasing/staffing solutions that enhance overall performance.

•Impactful communicator well-versed in building strong relationships, negotiating beneficial contracts with vendors/managers and directing construction projects to ensure optimization-driven execution with exceptional organizational/communication skills.

•Spearheaded major initiatives in property management by managing I have extensive experience in building management including fire alarm, HVAC, plumbing and electrical systems.

Staff Development/Training

Project/Operations Management

Strategic Planning/Development

Safety/Site Inspections

Risk Analysis & Quality Assurance

Client/Vendor Relations

Budget Management/Analysis

Regulatory/OSHA Compliance

Program Development

Education Professional Training

Certified F-80 Coordinator of Fire Safety & Alarms Systems, Dowling College, Oakdale, NY – 2015

B.S. Business Management, Dowling College, Oakdale, NY

Completed 3 years towards Bachelor’s Degree

CCTV/Alarm System Installation Training, National School of Locksmith, New York, NY

Professional Experience

BMA Building Management Aug 21 - Present

Field Manager/ Operations

•Responsible for the direct supervision and management of 42 sites.

•Laison between all government agencies

•Exstensive knowledge of OSHA, city and state regulations

•Coordinate and monitor all repairs and renovations of all buildings

•Investigate all tenant and vendor complaints

•Coordinate all repairs with contractors

•Negotiate all contracts and proposals

•Manage payoll and all overtime

•Coordinate all moveouts and rehab of apartments

•Responsible for direct supervsion and disciplinary for all porters. housekeepers and Superintendents

•Liasion for BMA and Union 32BJ

Urban Resource Institute Mar 18 - Aug 21

Facility Director (Brooklyn 7 sites)

•Responsible for supervising all Facility Operations for 7 Homeless and Domestic Violence Shelters for facilities operations

•Direct, budget and supervise 21 facilities employees

•Monitor payroll for 21 maintenance, housekeepers and maintenance supervisors

•Supervise and coordinate all repairs and upgrades in 7 Brooklyn facilities

•Provide support and professional development to staff by providing ongoing training session to ensure high level of quality and performance

•Monitor and evaluate all facility systems, procedures and programs to ensure maximum productivity and performance of all facility operations

•Develop preventive maintenance policies and procedures for Brooklyn facilities

•Monitor all HVAC, heating, plumbing

•Maintains all city codes and regulations

RP INVESTIGATION & FACILITIES, QUEENS, NY 2011 – 2018

SENIOR OPERATION MANAGER

•Recognized by management for my expertise in directing preventive maintenance/security procedures; analyze processes to detect inefficiencies and gain optimum results that enforce effective safety measures while training staff to properly execute daily objectives.

•Analyze lucrative facility/procurement contracts and lease agreements to establish guidelines and influence final decisions that reduce costs while initiating innovative policies that align with county/state building codes.

•Collaborate with outside contractors, vendors and agencies to coordinate/oversee off site properties and projects that consist of repairs, lease reviews and general maintenance by tracking monthly budgets and calculating financial forecasts to identify potential revenue growth/expenditures.

SERVICES FOR THE UNDERSERVED 2012 – 2015

ASSISTANT PROGRAM/FACILITY DIRECTOR

•Improved operational compliance by analyzing business operations to apply best practices while managing multiple building facilities; provided oversight for outside security/maintenance contractors and supervised House Managers/Aides, maintenance and security teams to meet daily objectives.

•Monitored fire/alarm systems and security cameras to ensure effectiveness, developed incident reports to maintain detailed records of event, contacted law enforcement to immediately report incidents and conducted internal investigations per company policy.

•Initiated all company, Department of Homeless Services (DHS) and city policiesto address workplace situations and streamline procedures to improve overall performance while assessing procurement/facilities budget, contracts/lease and inventory levels to enforce quality assurance.

•Work closely with city, state and OSHA officials to reduce client liability and align regulations/guidelines.

•Maintained fleet of urgent housing vehicles by tracking mileage and regularly scheduled vehicle maintenance services.

Key Achievements

•Strategically devised/implemented an effective plan to refurbish shelter which received 5 perfect scores during the Callahan/Department of Homeless Services City Inspection.

GENERAL BOARD OF GLOBAL MINISTRIES 2008 – 2011

FACILITY PROCUREMENT MANAGER

•Optimized facility operations by prioritizing assignments, managing all support services related to maintenance/purchasing department and revised policies/systems to stimulate continuous growth.

•Effectively reviewed/negotiated contracts and leases to ensure positive results while executing construction projects/repairs and organizing inventory to ensure optimum storage for on-site store within budget and processing purchases.

•Utilized Purchasing Plus, purchasing software system to manage purchases for global company, conducted budget analysis to engage management in adhering to budget by focusing on mission priorities.

Key Achievements

•Successfully coordinated off-site functions including a global 10-day event held twice a year by securing cost-efficient travel arrangements for senior executives within $800K budget.

•Highly praised for expertise in contract negotiations by revamping contracts/leases that saved the company over $96K during the first year.

•Led capital improvement renovation project that supported restructuring of 3 floors within 6 weeks in a timely manner and under budget by $55K.



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