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Technical Support Saudi Arabia

Location:
Ta'if, Mecca, Saudi Arabia
Posted:
April 10, 2024

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Resume:

Samuel B. Trawon Jr

Abha, Saudi Arabia +966********* ad4wx5@r.postjobfree.com

PROFILE SUMMARY

Highly accomplished and results-driven professional with over 14 years of experience in client service and relationship management. Professional and knowledge of IT industries as technical support/ technician work experiences specializing with most multiple operating systems, hardware, software, networking, and rf communications. Experiences of electronics and electrical system.

• Client Relationship Management • server and computer administrations

• Customer focus installation and implementations

• Quality Assurance multiple windows operating system

• Client Success Metrics • install and configure domain and active

• Attention to Detail directory

• Strategic Planning • installation of hardware, raid array, and

• Adaptability software

• Conflict Resolution • wan/Lan network routing and switching,

• Data Analysis wifi, wireless installations and configurations

• Time Management • Rf data link, satcom, two radio uhf-vhf

• Decision Making installation and programing

• Team Collaboration • Familiarity with relevant software, systems,

• Critical Thinking tools used

• Cisco certified network associate • cabling and terminate lan network and electrical

• Problem solving • familiar installation and configuration dvr/nvr and software base of IP cctv Camera and analog

Maintenance Officer Alfaris Group of Industrial Khamis mushayt, Saudi Arabia August 2023 – February 2024 free lancer

• Maintenance and troubleshooting of automation industrial tissue machine, electric motor, electrical control panel with vfd and servo drive, plc programing parameters adjustment, sensors, pneumatic valve, pneumatic cylinder, and air compressor.

• Maintenance, troubleshooting mechanical align, conveyor, printer, heater, and belt. Isr Mission System Technician Gdc Middle East/Rsaf project Riyadh, Saudi Arabia January 2019- December 2022

• Maintenance, installations, implementations and programing of turret unit camera eo/ir, electronics unit in isr system of king air 350 aircraft and ground stations.

• Maintenance, installation, and programing of serves, computers, hardware, software, geo maps, lan network switch and back up the system. Rebuild and replace if necessary.

• Maintenance, installation, and programing of c-band rf tx and rx data link communication, two way radio uhf-vhf, and gps.

• Conduct preflight to check all the system in the aircraft is fully operational before takeoff.

• Maintenance and troubleshooting of electrical system, mts perkins generator, apc smart ups of the grounds stations.

• Exceptional service level for customer listen the concern and answering question by personally, phone calls and messenger apps.

• Demonstrate to customer how proper method operates the system.

• Always use technical diagram, manuals during troubleshooting and solving problem.

• Managing end-to-end, monitoring and reporting to line supervisor. Isr Mission System Specialist Alsalam Aerospace Industries/ Rsaf Project Riyadh, Saudi Arabia June, 2015 – December 2018

CORE SKILLS

Professional Work Experiences

• Maintenance, installations, implementations and programing of turret unit camera eo/ir, electronics unit in isr system of king air 350 aircraft and ground stations.

• Maintenance, installation, and programing of serves, computers, hardware, software, geo maps, lan network switch and back up the system. Rebuild and replace if necessary.

• Maintenance, installation, and programing of c-band rf tx and rx data link communication, two way radio uhf-vhf, and gps.

• Conduct preflight to check all the system in the aircraft is fully operational before takeoff.

• Maintenance and troubleshooting of electrical system, mts perkins generator, apc smart ups of the grounds stations.

• Exceptional service level for customer listen the concern and answering question by personally, phone calls and messenger apps.

• Demonstrate to customer how proper method operates the system.

• Always use technical diagram, manuals during troubleshooting and solving problem.

• Managing end-to-end, monitoring and reporting to line supervisor. Electronics Technician Commea Group of Communications/ Rsaf Project/ Moda Project Riyadh, Saudi Arabia January, 2012 - May, 2015

• Maintenance, installations, implementations and programing of turret unit camera eo/ir, electronics unit in isr system of king air 350 aircraft and ground stations.

• Maintenance, installation, and programing of serves, computers, hardware, software, geo maps, lan network, satcom, cnx-200 router, switch and back up the system. Rebuild and replace if necessary.

• Maintenance, installation, and programing of c-band rf tx and rx data link communication, two way radio uhf-vhf, and gps.

• Conduct preflight to check all the system in the aircraft is fully operational before takeoff.

• Maintenance and troubleshooting of electrical system, mts perkins generator, apc smart ups of the grounds stations.

• Exceptional service level for customer listen the concern and answering question by personally, phone calls and messenger apps.

• Demonstrate to customer how proper method operates the system.

• Always use technical diagram, manuals during troubleshooting and solving problem.

• Managing end-to-end, monitoring and reporting to line supervisor.

• Conduct site survey with client and contractor for moda project of ip cctv security camera and provide drawing diagram.

• Supervise and collaborate the contractor to fulling and terminate the fiber optic cable, lan network cable, and electrical.

• Install and programing ip cctv, server, computer, hardware, software, and network equipment’s in the control room.

• Troubleshoot the malfunction equipment’s, and end-to-end monitoring and reporting to my manager.

Network Technician Pasig City Hall/ C3 system Pasig City Philippines December, 2009 – May, 2011

• Maintenance and configure los long range wireless network backhaul and access point for ip cctv security camera network connectivity.

• Installation, maintenance and configure ip cctv security camera, servers, computers, software, VMware, hardware, raid array, domain and active directory, internet connection, and network equipment’s.

• Familiarity with relevant software, systems tools used.

• Troubleshooting and problem solving.

Field Technician Micrologic Sytem Inc. Ortigas Pasig City Philippines December, 2007 – February, 2010

• Assign multiple project G-pas system in metro rail transit, water telemetry system, and tollway system.

• Maintenance and configure los long range wireless network backhaul and access point for tollway system connectivity.

• Installations, and implementations of servers, computers, raid array, software, hardware, and lan network

• Installation and maintenance of G-pass system mechanical gate turnstile and electronics gate control system.

• Installation and maintenance of tollway system mechanical gate barrier, loop detector, optical sensor, and electronics board controller.

• Installation, maintenance and programing water telemetry system, rtu, gsm module, and water sensor.

• Always use technical diagram during, manual to make successful troubleshooting and problem solving.

• Daily report to my supervisor.

• Diploma Computer Electronics Technology

• Samson College of Science and Technology, Quezon City Philippines

• Saudi Counsel Certifications Professional Accreditations TRAINING and CERTIFICATION

• Cisco Certified Network Associate 200-301 ID N0.CSCO13688315 Verification No.YDSO7WXH3GEQ1B50

• Newbitech IT Training Center Philippines Via Zoom CCNA Enterprise Network Technology

• Camptech Training Center Philippines Via Zoom CompTia Sec+ CompTia Cysa+ Microsoft Azure Administrator

• Computer Networking Training Center Philippines Via Webex RCHSA 8.2 Administration

• Mnet Philippines Via Web Basic Linux Redhat System Administration Centos7

• Raytheon Training C4ISR Mission System Equipment’s Maintenance

• Meralco Foundation Philippines Basic Oracle 9i

• Mapua IT Center Philippines Cisco 1 Networking Fundamentals Exploration 4.0 Cisco 2 Network Router and Routing Basic Exploration 4.0 Cisco 3 Lan Switching and wireless exploration 4.0 Cisco 4 Accessing the Wan Technology Exploration 4.0 APPRECIATION LETTER

• Alsalam Aerospace Industries

• Raytheon King Air 350 Program

• RSAF King Air 350 Program

EDUCATION



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