ad4wvv@r.postjobfree.com
Jacqueline
Urquhart
EDUCATION
EXPERIENCE
SKILLS
Teaching
Customer Service
Conflict Resolution
Interpersonal
Empathetic
Organization
Budget Planning
Time Management
Team Management
Coordination
Leadership
Networking
Microsoft Office
MS Word
MS Powerpoint
Strayer University 2009 – 2013 Birmingham, AL
M.A. Education, Concentration: Leadership
Talladega College 1969 – 1973 Talladega, AL
B.A. History
Princeton Information Technology Center Remote
Professor 2020 – 2021
Responsible for leading online classes for Nutrition students through Blackboard, PowerPoint, and other digital mediums while promoting an open and interactive classroom environment for enhanced learning. Drafted and graded exam papers and evaluated student performances, assignments and classwork.
Walgreens Birmingham, AL
Cashier 2018 – 2019
Customer service training instructor for all new cashiers. Jefferson County Dept. of Human Resources Birmingham, AL Service Supervisor 1987 – 2013
Supervise social workers and case workers to provide family preservation services. Instructor for all new case workers regarding policies and procedures. Instructor for families regarding nutrition while providing crisis intervention for individuals and families impacted by illness, injury, or medical traumas.
Bellsouth Direct Marketing Birmingham, AL
Telesales 1991 – 1993
Upgraded phones services to existent customers.
Lake County Department of Public Welfare Gary, IN
Case Worker 1976 – 1986
Determine eligibility for public assistance.
Home visits to clients to ensure compliance.
Early periodic screening on clients.