Office Manager Service
Resume:
Tyna Rodriguez
Naugatuck, CT
ad4wtp@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Service Manager
A BETTER WAY WHOLESALE AUTOS - Naugatuck, CT
June 2020 to Present
Charge of warranty claims, payments from customers. supervising auto staff, ensuring conformity with environmental laws, assessing maintenance costs, ordering parts and supplies, solving customer complaints, and implementing strategies for maximizing productivity. Assisting with or performing administrative tasks, such as managing and updating invoices. Office Manager/Receptionist
Wood & Could inc. - Waterbury, CT
January 2019 to Present
• Answer phone, take messages,
• Input Client information in computer,
• Order samples from factory,
• update, create and maintain files and spreadsheets,
• Order supplies for office
create quotes/ estimates for customers
• Greet customers or other personnel of the firm by phone, in person, or through electronic media, including email
Nursing Assistant
Masonicare at Newtown - Newtown, CT
April 2012 to January 2019
• Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
• Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
• Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.
• Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
• Documents actions by completing forms, reports, logs, and records.
• Maintains work operations by following policies and procedures.
• Protects organization's value by keeping patient information confidential.
• Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure. Receptionist
Maonicare at Newtown - Newtown, CT
August 2016 to December 2018
• Used excellent customer service skills at receptionist/registration desk
• Preparing correspondence on behalf of staff, doctors and facility
• provide information to callers
• receive and sort mail and deliveries
• monitor and maintain office equipment
• verbal and written communication skills
• ability to work a switchboard
• professional personal presentation
Sales Representative
Safety First - Naugatuck, CT
June 2009 to April 2012
• greet persons entering organization
• direct persons to correct destination
• deal with queries from the public and customer
• answer telephone, screen and direct calls
• take and relay messages
• provide information to callers
• receive and sort mail and deliveries
• schedule appointments
• maintain appointment diary either manually or electronically Nursing Assistant
Riverglenn HCC - Southbury, CT
March 2004 to June 2009
• Assist residents with performing basic tasks such as eating, dressing and toileting when necessary
• Respond immediately to calls from patients for assistance or treatment and alert medical staff to pending emergency situations
• Encourage all residents to get exercise and participate in scheduled activities
• Engage in housekeeping tasks such as replacing linens on beds, cleaning patient rooms and removing and replacing trash bags
• Work with dining room personnel to ensure that all residents get the correct meals and that all residents are able to eat
• Takes and records temperature, blood pressure, pulse and respiration rates, and food and fluid intake and output, as directed.
• Cleans, sterilizes, stores, prepares, and issues dressing packs, treatment trays, and other supplies.
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Nursing Assistant
Beacon Brook Health Center - Naugatuck, CT
June 2002 to August 2004
• Provides patients' personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping with showers and baths.
• Provides for activities of daily living by assisting with serving meals, feeding patients as necessary; ambulating, turning, and positioning patients; providing fresh water and nourishment between meals.
• Provides adjunct care by administering enemas, douches, nonsterile dressings, surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying restraints.
• Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output information.
• Provides patient comfort by utilizing resources and materials; transporting patients; answering patients' call lights and requests; reporting observations of the patient to nursing supervisor.
• Documents actions by completing forms, reports, logs, and records.
• Maintains work operations by following policies and procedures.
• Protects organization's value by keeping patient information confidential.
• Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures, federal, state, and local requirements, and jcaho standards.
• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in professional organizations; maintaining licensure. Education
CNA in Nursing Assistant
Naugatuck Valley Community College - Waterbury, CT January 2002 to April 2002
GED
Waterbury Adult Education - Waterbury, CT
August 1997 to September 1997
Skills
• Front Desk
• Customer Service
• Greet
• Google Docs (2 years)
• Medical Terminology (10+ years)
• Receptionist (5 years)
• Officemate
• Office Management
• Microsoft Excel
• English
• Microsoft Word
• Microsoft Office
• Auto Service Management
• Strategic Planning
• Nursing
• Adult Education
Certifications and Licenses
CNA
Assessments
Attention to Detail — Highly Proficient
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Highly Proficient
Work Style: Reliability — Completed
June 2020
Tendency to be dependable and come to work
Full results: Completed
Medical receptionist skills — Highly Proficient
July 2020
Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient
Accounting skills: Bookkeeping — Completed
March 2021
Calculating and determining the accuracy of financial data Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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