Joseph Bates

Lexington, KY ***** ad4wtm@r.postjobfree.com 910-***-**** www.linkedin.com/in/joseph-bates-2022/ Strategic Director of Operations

Leading Strategic Initiatives, Optimizing Processes, & Fostering Innovation to Drive Operational Excellence & Sustainable Growth Dynamic integrator and efficiency-driven operations management executive with 19 years of experience, focusing on optimizing organizational performance, aligning operations with business objectives, enhancing corporate communications, and driving efficiency, productivity, and profitability.

Creative strategist adept at inspiring action through meticulous media designs and powerful marketing communication plans, leveraging diverse information channels for transformative change, enhanced collaboration, and heightened operational efficiency. Servant leader dedicated to fostering trust and collaboration while championing transparency initiatives and driving continuous improvement for organizational excellence. Committed to empowering teams, optimizing performance, and cultivating a culture of innovation and growth. Visionary problem solver and project manager, adept at orchestrating impactful initiatives and managing complex projects from inception to completion. Exceptional at defining challenges, gathering data, and executing timely solutions to optimize operational efficiency and quality. Career Highlights

• Prepared for high-stakes events like the 2010 Winter Olympics, 2010 State of the Union Address, and 2011 Presidential Address, developing efficient emergency response protocols for swift personnel extraction, VIP tracking, and response allocation.

• Oversaw $84M in funding for 135 programs with 8,550 personnel and led 1,623 team members, driving 1,000+ impactful initiatives across 20 countries for government departments and the industry’s sector.

• Pioneered 300+ KPIs and metrics for benchmark evaluations, decision intelligence, and corrective measures.

• Created a 515-hour curriculum for 26 educational programs, covering lectures, practical application, and performance evaluation. Areas of Expertise

Lean Six Sigma Green Belt Certification Operations Management & Optimization Strategic Planning Program Development & Oversight Supply Chain Management Change Management Leadership Development Performance Metrics Cross-Functional Collaboration Safety Leadership Risk Mitigation Financial Planning Crisis Management Regulatory Compliance Data Analysis

Vendor & Supplier Oversight Training & Development Contract Supervision Strategic Communications Strategic Partnerships Executive Experience

Senior Project Manager November 2022 — Present

Matrix Design Group LLC Lexington, KY

Subsidiary of Alliance Coal, providing innovative engineering, planning, and consulting services to clients worldwide. $70M Direct $46.8M in networking initiatives across diverse regions, ensuring a 35% profit margin, currently establishing expertise as a networking subject matter expert (SME). Manage a team of 42, 20 programs, and project resources. Execute projects within budget, proactively mitigate risks, and communicate clearly with stakeholders.

• Program Synthesis: Integrated telematics, proximity detection, efficiency platforms, data analytics, and software for 20 programs and 58 operational projects, creating a foundational networking system that enabled monthly service and license subscription options.

• Change Management: Pioneered integrated networking system, establishing expertise as a networking subject matter expert (SME). Overcame customer skepticism and administrative hurdles to secure funding and deploy the solution across 21 sites in 2023.

• Operations Optimization: Merged 3 vendor functions, enabling seamless implementation of a groundbreaking analytics solution. Aggregated and synthesized data to uncover insights, driving tangible advancements and operational efficiencies. Deputy Chief of Operations Portfolio Manager Senior Executive Advisor May 2019 — June 2022 United States Marine Corps (USMC) Quantico, VA

Unit supported Department of Defense and Department of State operations through strategic communications employment. Promoted to oversee 1,000 personnel, 21 programs valued at $10.2M, and 150+ serialized items across 5 continents. Collaborated with stakeholders to formulate and execute plans, proactively streamlining processes to augment efficiency. Recognized as top integrator of 7 dynamic IO functions, receiving the Foundation Information Operations Marine of the Year Award (2020).

• Strategic Collaboration: Boosted direct support to local governance and partner force cooperation across 20 countries, amplifying Department of State strategic objectives and bolstering the Department of Defense's innovative tactics. o Revamped KPI tracking, streamlined maritime operations, and initiated reforms in collaboration with military leadership for enhanced non-lethal efforts in crisis and competition. Joseph Bates ad4wtm@r.postjobfree.com 910-***-**** Page 2 of 2

• Operational Enhancement: Elevated organization readiness from 67% to 92% within 3 years, despite geographic dispersion. Revolutionized training solutions through meticulous administration, collaboration, and data-driven focus across various training aspects.

• Performance Leadership: Established performance standards and championed establishing KPIs and metrics to evaluate operational prowess. Led to improved operating performance, a more engaged and skilled workforce, and a positive workplace culture. Operations Manager Portfolio Manager September 2017 — April 2019 USMC Kaneohe Bay, HI

Company collaborated with partnering nations to provide Pacific Island humanitarian aid and South China Sea deterrence. Led a 40-member overseas team, managed $4.5M in unit assets, and improved operational effectiveness through training and collaboration across 32 programs in a 1200-person organization.

• Multilateral Training: Led, trained, and mentored over 300 personnel, partnering with Japanese counterparts to enhance collaboration and achieve strategic national goals.

• Operational Efficiency: Executed 9 training events, ensuring logistical readiness for seamless operations, resulting in a 96% improvement in unit readiness.

• Leadership Development: Designed and led an innovative defensive training curriculum for a unit leaders course, enhancing leadership capabilities and tactical acumen.

• Cross-Functional Collaboration: Instituted strategic collaborations to streamline logistical support, enhancing operational effectiveness. Chief Master Instructor Portfolio Manager Senior Executive Advisor July 2014 — August 2017 USMC Jacksonville, NC

Provided training to new Marine recruits at Camp Lejeune in North Carolina. Oversaw 465 team members in a 2,640-person organization. Managed $5.6M in assets across 26 programs, trained and mentored 60 instructors, instructed 12K+ students, and optimized training outcomes and performance evaluations. Achieved the prestigious Master Instructor Certification, placed among the top 4 Master Trainers in a team of 200 instructors.

• Training Optimization: Enhanced graduation rate from 91% to 96% via thorough training reevaluation and instructor improvement.

• Program Development: Designed and delivered a comprehensive instructional program with 65 hours of lectures, 100 hours of practical application, and 225 hours of performance evaluation, ensuring consistent knowledge and skills across all events. Intelligence Operations Manager Portfolio Manager January 2012 — June 2014 USMC Quantico, VA

Marine Corps Information Operations Center supporting DoD and State strategic communications. Managed $7.2M in assets for 16 programs in a 1,000-person organization. Led a team of 6 across 12 countries, overseeing projects, providing strategic planning support, and training military and naval units for maritime interception operations. Received Marine Corps Achievement Medal for increasing US Naval Forces Central Command capacity efforts to reduce narcotics smuggling.

• Contract Management: Increased population reporting efforts by 16% in assigned areas while collaborating with continental amplification platforms. Fulfilled, paid, and executed the contracts accordingly. Crisis Communications Manager Senior Executive Advisor October 2009 — December 2011 USMC Indian Head, MD

DC-based search and rescue organization tied to DHS response plan for chemical attacks and FEMA national response efforts. Responded to the nuclear crisis in Japan, leading Operation Tomodachi, a US military assistance operation to support disaster relief, involving 24K service members, 189 aircraft, 24 naval ships, and costing $90M.

• Talent Management: Boosted unit readiness by 15% through rigorous physical training and recruitment of exceptional candidates, safeguarding national infrastructure and critical events. Earlier Career Experience: Operations Manager / Portfolio Manager, USMC, Iraq, 2007 — 2009: Led a 13-member team while overseeing

$2.2M worth of projects across 6 programs in a 1,200-person organization. Demonstrated strong leadership in Iraq peacekeeping operations. Strategic Weapons Operations Manager Portfolio Manager, USMC, Bangor, WA, 2004 – 2007: Led a 13-member team and $3.3M in projects across 6 programs within a 540-person organization. Demonstrated effective leadership in safeguarding national assets. Education

Doctor of Philosophy - PhD, Communication, General, University of Kentucky, Expected Graduation in 2027 Master of Science - MS, Information Science/Studies, University of Kentucky School of Information Science, 2023 Master of Arts - MA, Human Behavior, National University, La Jolla, CA, 2020 Bachelor of Arts - BA, Homeland Security, American Military University, Charles Town, WV, 2013

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