Highly capable, versatile and accomplished IT Engineer
with more than 3+ years extensive management
experience, planning and implementing computer
systems and networks. I have in-depth knowledge of System Development Life Cycle and participated in
Web-software development as Web Server
Administrator. A versatile and proficient support of new software installation, configuration, maintenance, trouble shooting and general support of the system. PROFESSIONAL SUMMARY
I am dedicated and focused IT professional,
determined to provide quality service and solutions in the IT industry. A focused desire for standardization, streamlining processes and improving overall
productivity and quality.
Along with my 3+ years of experience as IT Engineer
(Specialist), I am a certified AWS DevOps (Amazon
Web Services Certificate) and a DevOps graduate from The University of Texas at Dallas (UTD). Recently
completed the Google IT Support Professional
Certificate that covers trouble shooting, customer service, networking, operating system, system
administration and security and include hands on lab. ABOUT ME
Graduation for DevOps Dec 2022 to Jun 2023
Development Operations Bootcamp
The University of Texas at Dallas (UTD)
AWS DevOps Course 06 months
Amazon Web Services Certificate
Google IT Support Specialist Course Coursera.
Visual studio.net, certified CMS Bangalore.
PHP/MYSQL, certified GTECH Computer Education
Kerala.
CERTIFICATIONS
THARA K. KOSHY
6340 Rolling Hill Road, The Colony, TX-75056.
ad4wrx@r.postjobfree.com
EDUCATION
MBA: INFORMATION SYSTEM
Sikkim Manipal University, 2012
Bangalore, India.
B.TECH: Computer Science & Engineering
Mahatma Gandhi University 2009
Kerala, India.
CORE COMPETENCIES
Hands-on experience designing
distributed systems and applications on
the AWS Cloud.
Solid understanding of cloud solutions
and cloud computing architecture.
Energetic attitude and motivation to
move forward and learn. Experience in
documenting defects, generate defect
reports, and tracking the execution of
test cases and defects. Good team
player with good analytical, problem
solving and communication skills.
Ability to work through aggressive
schedules and deadlines and quick ramp-
up ability to adapt to new technology
domains.
Remote connection and virtual
machines, Computer Networking,
Software Management, Troubleshooting,
Customer Service, Routing Concepts,
VPNs and Proxies, Package and
Software Management, Process
Management, Resource Monitoring,
Systems Administration and
Configuration.
PROJECT UNDERTAKEN
This project was developed as a
software for the café management
system. It is a powerful software
package that can help you with
controlling your computers, managing
customers, accounting and billing. Web
café offers you comprehensive
automated enables you to provide
better services to your valued
customers and conveniently manage
your daily cash flow.
Language used: Front End: VB.NET,
Back End: SQL.
It was mainly developed for personal
use. This project is a client/server-
based program that allows us to access
a remote system from anywhere in the
world through internet. This project is
developed for enabling communication
between various objects involved in
executing a request.
Language used: Java, Java swing,
networking.
HRMS is basically concerned with
managing the administration of human
resource department in a company.
The main function of HRMS is to
recruit, process leave, process payroll,
manage and store the employee data.
Language Used: Front End: MYSQL
Back End: PHP.
NETCAFE MANAGEMENT SYSTEM
ONLINE REMOTE PC
HUMAN RESOURCE MANAGEMENT
SYSTEMS
Handling all citation and utilities payment in local government ERP system
Received assigned ticket: First study the details in ticket; get more clarification from source of the
ticket if necessary. Have to trouble shoot to find a solution and get back to the client (City) with an update the same day of receiving ticket.
Test the assigned hardware before shipped out to
client (City) and test with them.
Document assigned hardware testing in assigned
support tab notes. Update general client tracker
and HQ ticket after testing cycle is complete.
Heartbeat monitoring and Screen connect in
assigned cities.
Monitor Alerts and Notification of the system.
Answering calls and email from Client and End user. Assisted in the new software installation,
configuration, maintenance, trouble shooting and
general support of the system.
Experience in Database Management System.
Imaging, Configuring and installing system issued
into users.
Import and manipulate data from DBMS using SQL.
Updating Inventory records via IT asset
management system.
Information Technology Specialist
Adcomp System Group Lewisville USA.
June 2020 to May 2022
System Support Engineer
Orbaud Technology Kottayam, India.
May 2014 to Aug 2016
Operating System: Windows, Linux, Mac OS.
Databases: MS SQL Server 2005, MS Access.
Object Oriented Programming, HTML, CSS and
Office Support 365.
Strong understanding of the AWS framework.
Cloud computing.
Skilled at providing testing status to project
management as well as using Office tools such as
Word, Excel, Power Point etc.
HARD SKILLS
WORK HISTORY