MANUEL GARCIA

305-***-**** • ad4wpc@r.postjobfree.com • LinkedIn • Miami Lakes, FL 33014

E X E C U T I V E P R O F I L E

Sr. Level Technology Executive with extensive experience leading IT operations, implementing Technology Infrastructure Solutions and Strategic Applications Direction for highly visible organizations. Expert knowledge of PMO principles, practices, techniques, and software development methodologies for assessing best practices, emerging technologies, and applying them strategically to business objectives/strategies, upholding the highest IT standards. Bilingual: Fluent English & Spanish. Other strengths encompass:

Executive Management/Administration Financial Results & Budget Accountability SaaS & Cloud Solutions/AWS

Network & System Architecture/Integration Championing Innovation/Reengineering HIPAA Security Compliance

Enterprise Resource Planning Systems Project Management/Life Cycle Risk Identification/Mitigation

Vendor Management/Negotiations Clinical Implementations/Integration Data Center Operations

Data Backup & Disaster Recovery Planning Process Improvement/Best Practices Cybersecurity Governance

Asset Management Help Service Management Compliance Officer Possess an inclusive management style that encourages idea sharing, promotes a high-performance culture and inspires exceptionalism in others. Able to effectively translate between business-focused and technical-focused audiences at all levels and collaborate and lead cross- functional project teams. Strong combination of business acumen and technological expertise to drive the development of scalable IT strategy and roadmaps and ensure harmonization across the enterprise. Key member of the executive leadership team, working closely with all stakeholders and highly involved in future business direction. P R O F E S S I O N A L E X P E R I E N C E

LAS MERCEDES MEDICAL MANAGEMENT 09/2018 - 09/2023

Chief Information Officer

Led all IT initiatives, infrastructure, systems, and processes for this senior healthcare organization with 35+ remote locations (adult day cares, dental, radiology) and 850+ users. Accountable for the full scope of solution delivery encompassing, IT investment; enterprise data management; LAN WAN networks; infrastructure and cloud services; vendor/partner management; hardware & software; capital projects; help desk; project lifecycle; access control; security systems; disaster recovery; procurement; vendor management; and cyber security posture. Hired, trained, and mentored technology staff of 9 and administered $3M budget. Executive Leadership

• Created a scalable technology vision and led the IT Operation strategy, and information security innovation solutions roadmap across the organization. Communicated IT plans, policies, and technology trends throughout the organization.

• Developed and maintained corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation, and operation of IT systems.

• Created, implemented, and evaluated reporting, dashboards, and other tools from a comprehensive data warehouse solution.

• Proactively reviewed active initiatives and provided the leadership ensure team is on track to deliver the expected results and worked with individuals to implement corrective actions when needed.

• Effectively bridged technical and business languages, viewpoints, and capabilities to create a clear, shared understanding of process and solution requirements to drive the business forward. Project & Staff Management

• Oversaw the entire project lifecycle for multiple implementations, migrations of system software, network upgrades, system architecture, VIOP systems, and new center buildouts throughout the organization.

• Trained, mentored, and coached employees, clearly communicating job expectations, and giving them the tools to be successful.

• Navigated project roadblocks and led Agile teams to optimize their effectiveness in delivery and aligned activities to accelerate value creation.

Accomplishments

• Led the installation of VMware, ExaGrid, and Palo Alto firewalls to provide multiple security layers.

• Led the implementation of innovative and business intelligence processes (Office 365, Active Directory) along with cloud base technology

(AWS, Azure, Google Cloud,) and cybersecurity that reduced IT operation by 65%.

• Led the design and buildout of a 5-unit robotic dispensing pharmacy including all infrastructure, fail safe system, communications, and disaster recovery.

• Redesigned the help desk system operations to ensure customer and end user satisfaction, track potential issues and maintain uptime.

• Installed Salesforce CRM and Goto VOIP for business marketing revenue reporting.

• Led the upgrade of Radiology, Dental, EMR and others to Cloud base MDVita solution.

• Implemented Dell Server Hyper-V farm, Colocation with fail proof redundancy, as well as WSUS, SGFI and Trend Micro for anti-virus and patching support.

• Reduced operational expenses by negotiating leases, contracts, and service agreements that generated savings of $135k in Year 1. Résumé of Manuel Garcia 305-***-**** ad4wpc@r.postjobfree.com Page Two P R O F E S S I O N A L E X P E R I E N C E - ( C O N T I N U E D ) PASTEUR MEDICAL MIAMI, FL 09/2011 - 11/2017

Information Technology Director

Recruited to direct and manage all Network and Telecomm operations for the 3rd largest preventive care organization in the state with over 35 remote locations and 14,300 members. Provided the overall strategy and delivery of corporate infrastructure services for all existing and new critical business applications encompassing business continuity planning, network infrastructure design, operational support, desktop services, remote access, security systems, disaster recovery, procurement, and vendor management. Managed an IT staff of 7. Key Technology Initiatives

• Aligned the organization with Federal and Governmental regulations and to ensure all aspects of communication and security in compliance with HIPAA protocols.

• Build out LAN and WAN infrastructure, managed network security for 500+ clients and 700 peripherals and devices. Created comprehensive business continuity & disaster recovery plan to support mission critical business functions and reduce downtime.

• Developed and maintained corporate policies and standards aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation, and operation of IT systems.

• Prioritized programs and projects based on company objectives dealing with changing functional needs, resource capacity constraints, risk exposure, compliance, and interdependencies.

• Established IT resource management goals and targets to define and report performance metrics against plans, targets, and benchmarks. Accomplishments

• Transformed outdated technologies to highly functional and cost-effective FPL Collocation Private Cloud and disaster recovery protocols that dramatically improve efficiency, decreased expenses, and optimized data integrity and security.

• Build a Data Center and migrated all systems to Microsoft Active Directory platform to expand the company from 14 sites and 8,450 members to 35 locations with 14,300 members.

• Installed IP DVR POE camera system (65 cameras) and consolidated overall communication MPLS and phone services by $180k.

• Led implementation of new features, models, and integrations of Nextgen EMR (paperless) across the organization, to track all projects and improve the patient experience.

• Evaluated technology stack against industry standards and re-negotiated vendor contracts to reduce IT operational expenses by 30%. HCA HEALTHCARE FLORIDA 12/2005 - 06/2011

Information Technology Director, Kendall Regional Medical Center (05/10-06/11) Promoted to manage operations of the IT department for Kendall Regional Medical center, a 412-bed Level III Trauma Acute Care, Burn Center Facility 24/7. Maintained strategic and operational alignment with Facility and corporate business objectives and aligned division and enterprise IT&S goals with Hospital and needs. Hired, trained, and managed a staff of 10.

• Developed, coordinated, and executed IT systems strategic and operational plans, taking part proactively with facility management to perfect the use of information technology reducing operational costs.

• Streamlined business workflows, processes, and communication efficiency by integrating a new technology environment using Cisco, VOIP, Server Hyper-V, Cloud Data, Telecom, Oracle, Unix, Go-To VOIP systems, Wireless, Cell and all T1/DSL.

• Provided leadership, coaching and management to teams to achieve business objectives with a focus on continual process improvement and ensuring a customer-focused IT organization.

• Communicated all IT plans and vision of present and future projects with companywide leadership teams.

• Managed the centralized data center for 3 hospitals and deployed the IT infrastructure. Migrated applications and data from telecom, clinical devices and medical laboratories. Supported all racks, network hardware, cabling, etc.

• Member of the HAZMAT, Hazard Vulnerability Team, Environmental of Care Committee, Policy/Procedure, Facility Information Security Officer, Joint Commission and Department Safety Officer.

Associate Director of IT&S, Plantation General Hospital (12/08-05/10) Oversaw and managed IT operations for Plantation General Hospital a 264-bed acute care Level III Neonatal Facility. Maintained strategic and operational alignment between facility IT plan and division.

• Managed local information technology, implementations, and management of all projects working directly with department managers, standing for IT on hospital committees to manage projects.

• Collaborated with cross-functional teams to ensure alignment between IT projects and organization’s strategic direction, setting goals and evaluating progress towards milestones.

• Managed enterprise deployments of Nortel phone systems, Spectra Link Wireless phones and all T1/DSL communication lines.

• Liaised with the risk analysis team (e.g., threat, vulnerability, and probability of occurrence) to implement rigorous due diligence, risk mitigation, and governance practices across all projects to maintain integrity and adherence to standards. (Cont. P3) Résumé of Manuel Garcia 305-***-**** ad4wpc@r.postjobfree.com Page Three P R O F E S S I O N A L E X P E R I E N C E - ( C O N T I N U E D ) HCA HEALTHCARE - (CONTINUED)

• Led the Emergency Room technology design and buildout with Cisco WAN, which included redesign of the wiring closets, upgrade of wired and wireless network infrastructure, and the upgrade of the door access control system.

• Led implementation projects: Bed trackers, PACS, Script-RX, EMR, HPF, and VOIP.

• Member of the HAZMAT, Hazard Vulnerability Team, Environmental of Care Committee, Policy/Procedure, Facility Information Security Officer, MU-14, Joint Commission and Department Safety Officer. TENET HEALTHCARE FLORIDA 05/2000 - 12/2007

Information Technology Director

Directed and managed Information Technology operations for Hialeah Hospital, a 340-bed acute care facility. Directly controlled and managed an operational IT budget, desktop helpdesk support, disaster recovery, and operational functions. Managed a staff of 20 and an operational budget of $4.5M.

• Evaluated and purchased all healthcare and non-healthcare IT equipment and negotiated vendor contracts and service agreements which reduced hospital wide IS operational expenses by over 45%.

• Increased patient services and revenue collection by implementing standardizing application platforms and software.

• Implemented paperless Medical Record system (Horizon Patient Folder).

• Reduced overall printing and copier costs by 35% and MIS overall cost of operation by $85k a year.

• Installed Bar Coding/label system BCX, Pharmacy PYXIS Connect, and Phillip OB-Trace system.

• Implemented projects (PACS, MEDHOST, MEDQUIST, POWER SCRIBE, and PATIENT TRACKING) which combined generated annual savings of over 65% in operational cost.

• Served as Security Compliance Officer for all HIPAA & SOX related issues to ensure Hospital compliance with enterprise and division policies and standards.

E D U C A T I O N + C E R T I F I C A T I O N S

Novell: 3.X/4.X (CNE) Certified Novell Administrator IBM: S/36, S/30, System Operation

Microsoft Certification: Supporting Microsoft Enterprise Technology Perot Systems: Project Management PMP 100 & 200 Certified Tenet: HIPAA Compliance and Security Officer

Miami Dade College: Prepare Florida Weapons of Mass Destruction LinkedIn Learning Cybersecurity Awareness Cybersecurity Terminology LinkedIn Learning AWS Essential Training

LinkedIn Learning Artificial Intelligence for Business Leaders T E C H N O L O G Y S U M M A R Y

MS DNS, WINS, DHCP, TCP/IP, SMTP, Active Directory, AWS, Azure, Google Cloud, VMware, Nimble, ExaGrid, Logic Monitor, Exchange Server, Visio, Sniffer, Ethernet, Token Ring, CAT5-6, FIBER, Microsoft Office, SQL, WSUS and IIS applications. Cisco, Nortel, and Bay Network switches. Paradox, (EMR- Nextgen, MDVita, Practice Fusion and eClinicalWorks) QuickBooks, Noteworthy, Health sun, SysAid, Paychecks, Power Point, Microsoft 365, Outlook 365, GFI Lan Guard, NVision, Inside Manager, Dell Open View, PHILIP, CARDINAL, GE, Phillips, OMNICELL, MCKESSON STAR, Meditech, Cerner, PACS, MEDHOST, Clarity, Kronos, McAfee, Norton, RDP, Windows Server, Win7, Win8, Win10, Win11, Novell 4.0. Dell, Compaq, IBM, and HP Servers. UNIX, ORACLE, LINUX, AS/400 and Kyocera

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