RÉSUMÉ OF JOANNA RUCKER
Powder Springs, GA *****
Email: ad4wof@r.postjobfree.com
Mobile: 678-***-****
STRENGTHS
PROFICIENT IN MICROSOFT OFFICE
CUSTOMER & COMMUNICATION SKILLS
DEPENDABLE & DEDICATED
ORGANIZED & PROACTIVE
GEORGIA NOTARY PUBLIC
EXPERIENCE
Elite Marketing Group, Atlanta, GA (COVID-19) 04/2016 – 01/2024
Receptionist / Office Manager / Recruiter
Retrieved and reviewed Resumes
Arranged MI, NY and FL Interviews
Performed Interviews for GA
Observed employee performance
Maintained office inventory
Greeted couriers and guests
Perfect Search Staffing, Marietta, GA 02/2014 – 04/2016
Receptionist / Switchboard Operator (Contractor)
Operated PBX switchboard
Greeted couriers and guests
Maintained office inventory
Scheduled appointments
Respond to clients emails
Assisted staff and vendors
CAS Americas/Accenture, Atlanta, GA 04/2008 – 02/2014
Receptionist / Office Manager / HR Coordinator
Liaison to local and non-local staff
Arranged banquets and luncheons
Hotel, flight and car reservations
Hire and termination process
Invoiced payment and office forms
Office, building and parking access
Greeted and assisted customers
Operated wireless system
Assisted staff and guests
Outgoing and incoming faxes
Maintained office inventory
Operated copier system
Handled contracts and leases
Maintained equipment log
Staffing Solutions, Atlanta, GA 09/2005 – 04/2008
Administrative Assistant / Legal Receptionist (Contractor)
Performed mail merge
Rearranged filing system
Draft letters and memos
Operated switchboard
Drafted legal documents
Replenished office supplies
Renewed vendors contracts
Meetings with clients
RÉSUMÉ OF JOANNA RUCKER PAGE TWO
Deming, Parker Law Firm, Marietta, GA 01/2003 — 08/2005
Receptionist / Office Manager
Operated PBX switchboard
Assisted 6-8 prepaid attorneys
Composed and transcribed letters
Drafted legal briefs and depositions
Conducted client interviews
Notarized legal documentation
Reviewed contracts and PI forms
Maintained office upkeep
Volt Personnel Services, Smyrna, GA 12/2001 – 01/2003
HR Assistant / Legal Receptionist (Contractor)
Performed background checks
Employment verifications
Reviewed candidate credentials
Arranged Interviews and drug screens
Transcribed pleadings
Calls to adjusters and physicians
Drafted letters and depositions
Notarized legal documents
EDUCATION
Penn Foster College, Scranton, PA 10/2005 – 11/2006
Medical Administrative Assistant
Medical health insurance
Law ethics and confidentiality
Medical billing and coding
Explanation of medical forms
Electronic medical records
Medical office procedures
Prof. Dev. Career Institute, Norcross, GA 03/2003 – 01/2005
Civil Litigation Paralegal
Draft and proofread documents
Schedule mediation and hearings
Contact clients and co-counsel
Request medical information
Request insurance information
Respond to calls, emails and faxes
Massey Business College, Atlanta, GA 09/1983 – 06/1985
Executive Secretarial/Computer Science
Filing and management records
Excellent communication skills
Organizational and planning
Proof/read and edit management
Follow-up and interpersonal skills
Phone etiquette and scheduling