New Albany, IN ***** 502-***-**** ad4whk@r.postjobfree.com
SUMMER CAROTHERS
I bring a strong work ethic with a positive attitude. I'm a hard working passionate job seeker, with strong organizational skills eager to secure a career and maintain a part-time position that offers professional challenges utilizing interpersonal skills/attributes I am capable of. Detail-oriented team player with strong organizational skills; Ability to handle multiple projects simultaneously with a high degree of accuracy. I can lift heavy objects and have no work restrictions. Reliable transportation and ready to work! PROFESSIONAL
SUMMARY
SKILLS ● Warm and Friendly
● High-volume dining
Daily specials
memorization
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● Suggestive Selling
Hospitality service
expertise
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Exceptional customer
service
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● Age Verification
● Beverage Preparation
Food and Beverage
Upselling
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● Quality Control
Transactions and Cash
Handling
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● Sales expertise
● Team Leadership
● Ability to Lift 30 Pounds
● Food station setup
● High Energy and Stamina
● Adaptable and Flexible
● Tableside Etiquette
● Cleaning and sanitizing
● Food Running
● Strong Work Ethic
● Service prioritization
SERVER 08/2018 to 01/2023
Frisch's Big Boy
WORK HISTORY
● Worked with POS system to place orders, manage bills, and handle complimentary items.
● Increased sales significantly by upselling higher-end products to customers.
● Bussed and reset tables to keep dining room and work areas clean. Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
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Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
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● Set positive tone for entire dining experience as first point of contact for incoming guests. Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
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● Served food and beverages promptly with focused attention to customer needs.
● Learned and followed local alcohol laws to keep restaurant compliant with regulations while CASHIER/SALES CLERK 03/2023 to 02/2024
Smokey'a Discount Tobacco, New Albany, IN
serving spirits.
Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
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Assisted in training new hires, providing guidance on restaurant standards and best practices.
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Maximized table turnover rate by efficiently managing reservations and seating arrangements.
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Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
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● Handled cash transactions accurately, contributing to balanced daily financial reports.
● Upsold additional products and services to customers, increasing revenue. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
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Handled multiple payment methods securely, minimizing discrepancies and potential losses.
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● Responded promptly to requests for assistance, spills and customer inquiries.
● Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
● Enhanced customer satisfaction by providing efficient and accurate cash transactions.
● Monitored self-checkout systems and provided help in resolving complex problems.
● Prevented loss by vigilantly monitoring potential theft or fraud situations instore. Conducted inventory counts by adding each item in stock and documenting in computer system.
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● Assisted customers with returns, refunds and resolving transaction issues.
● Answered questions about store policies and addressed customer concerns.
● Used POS system to enter orders, process payments and issue receipts.
● Addressed customer needs and made product recommendations to increase sales.
● Built relationships with customers to encourage repeat business. Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
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● Encouraged customers to make
● additional purchases by highlighting current deals and keeping lane well-stocked. New Albany High School, New Albany
High School Diploma, 2012
EDUCATION