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Assistant Manager Customer Service

Location:
Ringgold, GA
Salary:
60,000 year
Posted:
April 09, 2024

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Resume:

TIMOTHY

BRODIE

® ad4wbr@r.postjobfree.com

% 423-***-****

* ********, ** *****

SKILLS

+ Operations Management

+ Employee Scheduling

+ Product and Service Knowledge

+ Sales Strategies

+ Staff Supervision

+ Money Handling

+ Sales Growth

+ Customer Relationship

‘Management (CRM)

+ Customer Relations

+ Team Motivation

+ Performance Reviewing

+ Attention to detail

+ Interpersonal skills

+ Problem-solving abilities

+ Budgeting and finance

+ Conflict resolution

+ Quality control

+ Vendor management

+ Sales expertise

+ Inventory management

+ Task prioritization

+ Customer Service

+ Schedule Management

+ Employee Development

+ Decision-Making

EDUCATION

Dalton State College

Dalton, GA + 05/2002

Associate Of Applied Business:

Business Administration And

Management

PROFESSIONAL SUMMARY

Accomplished Assistant Manager with in-depth experience consistently

rising through ranks. Well-versed in sales, personnel management,

accounting and inventory management. Dedicated to complete.

knowledge of company products and services for optimized customer

service. Organized and dependable candidate successful at managing

multiple priorities with a positive attitude. Willingness to take on added

responsibilities to meet team goals. Hardworking and passionate job

seeker with strong organizational skills eager to secure any position,

Ready to help team achieve company goals.

WORK HISTORY

Country Chicken And Meats - Assistant Manager

1232 Greens Lake Rd, Chattanooga, TN 37412 + 08/1999 - Current

+ Monitored cash intake and deposit records, increasing accuracy, and

reducing discrepancies.

+ Completed regular inventory counts to verify stock levels, address

discrepancies, and forecast future needs.

+ Resolved customer issues quickly to close deals and boost client

satisfaction.

+ Maintained relationships with customers and found new ones by

identifying needs and offering appropriate solutions.

Conducted counts and audits of inventories to identify and resolve

discrepancies in records.

+ Inspected merchandise and sent damaged product back to the

vendor.

+ Handled high-volume paperwork and collaborated with

administrators to resolve invoicing and shipping problems.

+ Collaborated with internal departments to verify customer

satisfaction and order accuracy.

+ Communicated with vendors and suppliers to verify timely delivery

of goods.

+ Utilized forklift or pallet truck to load, unload, transport and store

goods.

+ Inspected incoming and outgoing shipments to identify discrepancies

with records,

+ Maintained up-to-date price lists to accurately calculate shipping,

shortage and demurrage costs.

+ Loaded truck and properly secured items to prevent damage for

deliveries.

+ Verified accuracy of all deliveries against order forms.

+ Inspected and maintained delivery vehicles regularly to keep in safe

working order.

+ Loaded and unloaded various delivery vehicles with correct order

and balancing.

+ Documented mileage, deliveries, pickups, customer issues and

damages.

Operated light trucks to deliver loads as far as 15 mites from home

location.



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