Eugene P. Murphy

Fort Worth, TX · 817-***-**** · ad4w85@r.postjobfree.com

Professional Profile

Multifaceted and experienced professional with a successful track record of devising and executing strategic objectives that align with the core aims of the organization. Highly regarded for possessing a cross-functional skill set that extends to transportation and logistics, technical services, project management, maintenance, customer service, and telecommunication operations. A trusted advisor and resource to senior leaders for key insight that is leveraged to drive business critical decisions.

Confident leading, working independently, or serving as a key contributor on high performing teams in fast-paced, deadline-driven environments.

Recognized for achieving business results through innovation, initiative, collaboration, and fact-based, data-driven methodologies.

Adept at developing standard operating procedures that can be modified to accommodate scope changes and/or support organizational growth initiatives.

Skilled at adjusting management systems and controls to improve efficiency and maximize profitability.

History of leading large-scale projects and gaining consensus around a shared vision of success and execution. Leadership Skills and Competencies

Personnel Management Project Management Driving Strategy to Execution Resource Planning / Allocation P&L / Budget Management Internal / External Stakeholder Alignment Asset Protection KPI / Performance Management Strategy Mapping / Goal Setting Contractor / Vendor Management Continuous Process Improvement Technical Troubleshooting Regulatory Compliance Contingency Planning Microsoft Office Applications Professional Experience

Biosero; Field Automation Engineer 06/2017 – 06/2023

Delivered end-to-end project support and leadership that was instrumental in driving the ‘Green Button Go’ and other initiatives (20+) from concept to completion.

Additional responsibilities included partnering with cross-functional teams (Automation Support Engineers, Field Applications, Software & Robotics Engineers, and Account Managers) to install, maintain, and repair hardware and device platforms, and calibrate robotic systems at customer sites.

Develop and maintain customer relationships through proactive and collaborative communication which contributes to optimal engagement, customer referrals, and increased market share within the territory.

Accelerated the development of junior-level, Field Service Engineers through mentoring and continuous training which strengthened the organization’s ability to consistently deliver product and services according to client specifications.

Provided rapid responses to customer support requests and assisted Biosero’s Automation Engineers and Integrations teams with deployments, system upgrades, and relocations at customer sites.

Contributed to continuous improvement efforts by drafting technical documentation which encompassed service notes, technical bulletins, and troubleshooting procedures.

Troubleshooted, repaired, and maintained the full range of Biosero integrated devices, systems, and automation platforms, while also completing accurate and timely documentation of support case issues, activities, and resolutions.

Trained clients on equipment functionalities including standard Cellario training.

Instituted various contingencies to offset staffing and operational headwinds created during the COVID-19 pandemic. Fergie Murphy’s LLC.; Co-Owner, Managing Partner 04/2011 – 06/2017

Dispatched and managed 10+ drivers and a total of 41 assets, (18 trucks and 23 trailers that completed) while overseeing the safe delivery of 1,000+ FTL hauls of food grate material annually.

− Total value of material hauled routinely exceeded $10 million annually

Remained current regarding all FMCSA (Federal Motor Carrier Safety Administration) and DOT (Department of Transportation) regulations and conveyed all updates to drivers and staff.

Maintained an exceptional pass rate of all DOT audits, avoiding vehicles being placed out-of-service for non- conformances.

Conducted due diligence assessments related to driver physicals, insurance coverages, and internal safety policies.

Analyzed planned routes and provided drivers with real-time updates regarding road closures, accidents, and other barriers that had the potential to interfere with the on-time delivery of hauls.

Developed contingency strategies for mechanical failures, including the dispatch of a different driver and truck or support from a 3rd party to deliver on customer commitments.

Created contracts that protected the company from liability associated with Force Majeure and incorporated terms that ensured compensation for retention.

Oversaw the merging of two organizations, managing the integration of people, processes, and policies while also retaining full leadership authority.

BCI Communications, Inc.; Technical Services Manager/Project Manager 12/2001 – 03/2011

Led 15+ technical teams (25 people total) that were responsible for completing LTE equipment installation throughout the Southeastern region.

Leadership scope also extended to P&L/budgetary oversight, interviewing and evaluating technical staff, and developing MOPs (Method of Procedure) for new equipment.

Completed all assigned projects according to scope and well within budget. Notable projects included,

− Florida’s Sprint/Nextel project to address warehouse issues, develop procedures for the installation of Nortel BTS equipment and customer relations

− Installations of NASCARSATCOLTS & NASCOWS for Sprint

− Deployment of personnel & assets for the Motor Speedway Fiber Hotel

− Build out of 35 Sprint/Nextel cell sites to support G8 summit in Savannah, GA

− Managed site acquisition project for Clearwire in San Antonio & Corpus Christi, TX

− Managed the sub con-contractor, construction teams of the WiMAX overlay, and then augmented in Corpus Christi, TX

− Market Manager over Verizon/T-Mobile copper to fiber backhaul installations in Houston, TX

Individual and team deliverables produced over $9 million in revenue during tenure. Nextel Communications; Installation/Field Technician 07/1998 – 03/2001

Performed preventive maintenance, repairs, and provided on-call support for on-air cell sites.

Integrated new cell sites by performing acceptance testing of the RF distribution system, DC power plants, T1 circuits; completing antenna and line sweeps, installing and aligning microwave links, and performing on-air test drives.

Created cost savings/avoidances ($30k) by identifying and reporting active but unused T1’s to upper management for deactivation.

Maintained multimillion dollar inventories, and kept accuracy of >98%, for each project. Education

Associate of Arts, Liberal Arts: Fullerton College, Fullerton, CA

**Football: Member of the National Championship Team

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