Rajesh Badugula

602-***-****

ad4w7o@r.postjobfree.com

Sr. Salesforce Developer/ Admin

Professional Summary:

Having 5+ years of experience in Salesforce experience as an Administrator and Developer on integrating enterprise applications using Force.com, Visualforce.

Experience with Salesforce.com CRM platform, Steel Brick CPQ, Salesforce Marketing cloud & Communities with Exact target and Journey builder, Salesforce FSL and Lightning Web Components Experience.

Strong Knowledge of SFDC standard Data structures and familiarity with designing Custom Objects and Force.com platform and Force.com Sites.

Experience in development, configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com Platform world’s first commercial Software as a Service (SAAS) application running in Cloud Computing Environment.

Experience working with Salesforce1 mobile application development and customizations.

Strong Implementation and Integration experience using Custom objects, Triggers, workflows/ workflow rules, approvals, S-Controls, Visual Force Pages, and Apex classes

Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Salesforce App Exchange.

Hands on experience implementing Role Hierarchies and Sharing Rules for system security design.

Experience in working with Force.com Standard Objects Accounts, Contacts, Leads, Cases, Opportunities and Campaigns.

Well versed with current releases of Salesforce and hands on experience in new features such as lightning and Communities.

Experience in Standard and Custom Controllers in Visual Force for development of custom visual force pages and components as required by business requirements.

Used different data tools - Apex Data Loader, Import Wizard, SFDC Data Export, and Mass Delete.

Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.

Experience with Marketo, Salesforce CPQ (Apttus), SFDC Communities, Demand Tool, Discover Org.

Proficient in dealing with functionalities related to sales cloud & service cloud, Marketing cloud, Community Cloud, Custom Cloud and Analytics Cloud.

Experience in migrating data from various systems into Salesforce CRM using Data ETL tools - Informatica on Demand, Cast Iron, and Data Loader.

Strong experience in implementing salesforce new features like Process Builder and performed actions Creating Records, posting a Chatter post, Email Alert, Invoking an Apex Class.

Worked on Chatter implementation and customization using Chatter API.

Worked with business process owners to understand their requirements for Salesforce Marketing Cloud application.

Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center.

Experienced in analyzing business requirements, Entity Relationship diagram and implementing them to Salesforce custom objects, Junction objects, master-detail, lookup relationships.

Proficient with understanding of CRM business processes like Account, Contact, Opportunity, Lead, Campaign and Case Management.

Developed responsive Visualforce pages by using native components and HTML5 tags in the Visualforce pages. Written Visualforce pages to have look and feel same as Lightning.

Experience in using the Workbench tool for SOQL queries, SOSL and the REST Explorer.

Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries.

Worked on multiple Number of lightning Web Components and allowed the LWC to manipulate the DOM instead of JavaScript.

Worked on consolidation of all existing Workflow rules in the new Lightning Process builder flows and created one process builder for each object and managed all actions in the single flow.

Worked in all stages of Software Development Life Cycle (SDLC).

Interacted with Customers for requirements elicitation and created BRD for Salesforce.com implementations.

Trained staff and executives to use the Salesforce application system.

Proficiency in in developing Web based applications using C++, C#, Java, Java Script, .NET, XML, HTML, Microsoft Visual Studio, IIS Web Server, PHP, UNIX and PERL.

Expertise in Object Oriented Programming involving Analysis and Design and Development of web-based applications using Java technologies: HTML, DHTML, CSS, XML, JavaScript, and J2EE.

Technical Skills:

Salesforce.Com Technologies

Apex Language, Apex Classes, Apex Triggers, SOQL, SOSL, AJAX Workflow & Approvals, Dashboards, Reports, Custom Objects, Validation Rules,Lightning Web Component, Visual force (Pages, Components and Controllers), Import Wizard and Data Loader

ETL/Integration Tools

Force.com Data Loader, Force.com IDE Plug-in, Talend 5.4.1, Talend MDM,Community Cloud.

Web Technologies/ Tools

HTML, CSS, JavaScript, WSDL, Adobe Photoshop, AJAX, Dream weaver, XML, Visual Studio, MS Project, MS Visio, Rational Rose, SharePoint.

Languages

Apex, C, C++, Java, PL/SQL, VB, UML

Cloud Technology

Force.com, Sales Cloud, Service Cloud, Community Cloud, Lightning Aura Component, Lightning Web Component, commerce cloud.

Database

Oracle, MS SQL Server, MySQL, MS Access

Operating Systems

Windows Variants, UNIX, LINUX

Education:

Masters of Computer Science, Arizona State University,AZ

Certifications:

Salesforce Certified Administrator

Salesforce Certified Platform Developer I

Professional Experience:

Client: Merit Consulting Group Inc, AZ Jan 2022 – Till Date

Role: Sr. Salesforce Developer/Admin

Responsibilities:

Responsible for project development life cycle in estimating the enhancements required with business by conducting meetings and System Business Process Analysis, Requirements Study, Fit-Gap analysis and Post-Implementation Support. Sole developer part of development team.

Collaborate with managers and other infrastructure teams to identify and solve the problems and to clarify management objectives.

Used ServiceMax App Exchange functionality in salesforce for developing the application used as service cloud.

Experience with implementing Salesforce Field Service Lightning (FSL) product, FSL Mobile, or a like Field Service product.

Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule.

Worked with SOQL, SOSL, Visualforce, APEX, ETL, SOAP API Force.com and Web services API.

Used Canvas tools and JavaScript API's to integrate a third-party application in Salesforce

Created and developed Wave Apps, Datasets, Lenses and Dashboards in Einstein Analytics.

Introduced to Wave Analytics and worked with prebuilt Dashboards and Wave app for data isolation, sales cloud, service cloud, marketing cloud Salesforce Cloud Commerce (SFCC) to create custom reports, and opportunity development as per business requirement.

Used ServiceMax App exchange field service Lightning (FSL) for efficiently managing the customer contracts.

Integrated Pardot with Salesforce and used Pardot marketing automation to gain new referrals.

Involved in Service cloud and Sales cloud for Implementation/Customization.

Managed and maintained Marketo marketing automation platform.

Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.

Provided architecture strategies, business process mapping, data mapping, functional and technical solution design documents to implement complex business requirements.

Used GitHub for version control and Source tree for branch management and check ins.

Worked with Salesforce CPQ and CLM development and implementation.

Worked SalesForce and MuleSoft integration and connected to ERP System

Working on Jira Agile tool for migration projects from SAP to Salesforce.com.

Development of SOAP and REST based web services used for custom development

Worked on maintaining the complete contract management using Apttus.

Involved in collecting the data during contracting process back in to the Salesforce instance using Apttus.

Worked on Apttus Advanced Workflow approvals, Apttus order management, created agreement wizards, validation rules and contract templates.

Working on Tableau reports implementing the Salesforce data analytics.

Worked with Salesforce Sales Analytics and Service Analytics standard applications in Einstein Analytics.

Worked with Steelbrick CPQ and configured DocuSign.

Created application with Angular Js, NodeJs and Deployed on Heroku.

Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API.

Deployed Customizations from Sandbox to production Environment by creating Change Sets and using the ANT Migration tool.

Worked with Informatica ETL team for creating Data mapping for source and target systems.

Utilized Salesforce Lightning Experience Process Flows to automate Business process

Created custom reports and dashboards outlining key sales metrics for upper level management and provided daily administration and support to Marketing Cloud.

Business Process and Sales Process creation for Direct & Channel Sales, as well as Marketing Workflow Integration (Marketo) (Exact target).

Code Coverage to make sure all or maximum apex code covered in ServiceMax application functionality.

Worked with Exact Target marketing automation suite for email, landing pages, camping web analytics, lead scoring, assert management, and trigger workflow.

Migrated data from Traditional Applications to Salesforce using APEX Data Loader and Informatica on Demand.

Designed and Implemented Visualforce pages, Components, Events to use them on the health cloud Console.

Developed enterprise Einstein Analytics strategy to replace the tableau dashboards

Utilized Node.js, React and Angular for scalable website architecture and real-time technology.

Developed Salesforce Lightning applications using Lightning web Components, Controllers and Events and used custom CSS in the components.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Used ServiceMax App exchange field service for efficiently managing the customer contracts and configured relations between servicemax and SFDC.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visual force pages to develop custom business logic.

Created integration with Steelbrick CPQ and CLM applications and automating processes on salesforce1 platform.

Implemented Pardot B2B Marketing Automation platform for lead generation/nurturing.

Utilized Salesforce Lightning Experience Process Flows to automate Business process

Worked on installing and integrating ApttusCPQ and Apttus approvals package with Salesforce Sales process.

Implemented CPQ (Configure Price Quote) solution using ApttusCPQ & Contract Management and also used Apttus CPQ to configure price and quotes for the organization based on regional prices. Managed CPQ process from both SFDC opportunity and excel.

Developed various integrations using Mulesoft as per the User Acceptance Criteria defined by the business users. Demonstrated key Functions to End Users of Salesforce Health Cloud

Worked on Storefront Architecture (SFRA)

Developed Lightning apps using Lightning web Components and made them compatible with salesforce1 mobile app

Developed an Integration app using .net (web services) to integrate sales force with SQL Server 2014 (batch update)

Migrated the shop site of Funimation from Magento to Salesforce Commerce Cloud SFRA platform

Worked on Salesforce and Heroku Integration. Working on Heroku and Postgres Database.

Created User Interfaces using HTML, CSS, NodeJS, bootstrap and JavaScript.

Installing AppExchange products like Conga Composer, DupeCatcher, Salesdesktop, Apttus CPQ tool

Integrated web services and messaging systems with Mulesoft ESB.

Enforced live agent as part of case management implementation inside the service cloud, Commerce Cloud (SFCC).

Environment: Saleforce.com platform, Apex Language, Visualforce Pages, FSL, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Marketing Cloud, Health Cloud, Pardot, Mulesoft, Marketo, Sales cloud, NodeJS, SFCC, ServiceMax, Lightning design system (LDS), Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Client: Cognizant Technology Solutions,Chennai Feb 2021 - Dec 2021

Role: Salesforce Developer/Admin

Responsibilities:

Responsible for requirements gathering from business users and prepare technical requirement specification document Implemented Agile Methodologies in developing SDLC.

According to the business user’s requirement, creating Reports and Dashboards.

Created modern Enterprise Lightning Apps combining Lightning Design System, Lightning App Builder and Lightning Component features. Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.

Working with Administration activities like Users, Profiles, Permission Set Role, OWD settings and Sharing Rules. Designed and Developed Service Cloud and Integration.

Developed a landing page using the Visual force. Worked as a legacy for creating new roles and profiles in the organization.

Implemented CPQ solution using Apttus CPQ & Contract Management (CLM) for various customers in industries.

Works with the Pre Sales Team to drive Sales Growth for the Community Cloud Products.

Involved in Setting up Sales Cloud Queues, web-to-lead setup, lead conversion mappings, assignment rules, auto response rules etc.)

Configured and bulk data load of Products, Price Lists and Price List Items by using workbench and also validating the security products from Apttus to CSP application.

Configure salesforce and marketing cloud integration user along with configuration in salesforce.

Created multiple Lightning Components, added CSS and Design Parameters that makes the Lightning component look and feel better. Leveraged APEX Controller to make a call for external requests to retrieve data from various API’s and displayed them on to the component.

Developed integration between salesforce and Dousing for signing ceremony, viewing signed documents and update salesforce data based on user actions.

Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.

Developed and deployed workflows and approval processes for opportunities and products/ assets management.

Worked with various salesforce.com objects Lead, Account, Contact, Opportunity, Campaign, Cases, Solutions Standard objects & Custom Objects.

Created Objects, Page Layouts, Record Types, Relationships, Validation Rules, Workflows and Approval Process.

Using Data Loader and Import Wizard for Data Export, Updates and Backup for the organization.

Created workflows for automated Lead Routing, Lead Escalation, and Alerts & Custom Coaching Plans.

Implemented Single Sign-On with SAML on force.com

Created Public Groups, Queues, Permission Sets, Profiles, Users &Security Settings based on role hierarchy. Involved in Data Migration from three Legacy Systems to Salesforce.

Implemented Salesforce Service Cloud & Opportunity Management (Case Management, Entitlement Management, Product & Price Book, High Volume Customer Portal, Partner Portal, and Visual Force Sites) for business support and technical support for its channel customers.

Worked with SOQL, SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database.

Worked on writing Apex Triggers & Apex Classes, Batch Apex and Scheduled Apex.

Experienced in designing UI using Visual Force Pages. Wrote Test Scripts for various scenarios.

Migrating Metadata from one sandbox to another sandbox using Force.com IDE tool.

Used Web Services like SOAP API and Rest API to integrate with external systems.

Implemented Email-to-Case, Web-to-Case for automation of the case creation.

Performed Unit, Integration, Regression and User Acceptance Testing.

Environment: Saleforce.com, Security Controls, Escalation rules, Assignment rules, Service Cloud Record types, Custom objects and Fields, Health Cloud, Relationships, Apex Classes, Visualforce (Pages & Components), Workflows, Rules, Eclipse, Force.com Explorer, Apex Data Loader.

Client: Adeptpros, India Nov 2018 –Jan 2021

Role: Salesforce Developer/Admin

Responsibilities:

Performed the role of SFDC developer, lightning developer and interacted with various business user groups for gathering the requirements for salesforce.com, Lightning and CRM implementation.

Experience in creating Lightning Components and used lightning Design System to convert existing Visualforce pages to lightning components.

Responsible for writing Apex, Visual force code containing business functions.

Analyzing the Scenarios for switching between salesforce classic and the Lightning Experience.

Developed Custom objects, customizing tabs, Apex Triggers, Test classes for unit testing and code coverage

Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization

Experience in Data Loader for Data Management in Force.com platform.

Created Lightning Component Tabs and Visualforce Tabs using Lightning Components.

Developed component using Lightning Aura Framework.

Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.

Developed Apex Test Classes with the assurance of maximum code coverage.

Experience in using Copado for deploying the code from sandbox to production

Developed various integrations using Mulesoft as per the User Acceptance Criteria defined by the business users. Demonstrated key Functions to End Users of Salesforce Health Cloud

Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules, and actions, etc.

Implemented pick lists, dependent pick lists, lookups, master-detail relationships, validation and formula fields to the custom objects.

Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports, and dashboards.

Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, J-query, Tool tip & Auto Complete widget, SOAP, REST, BULK and METADATA API.

Developed lightning components and Lightning apps to provide better and more interactive interfaces to end users, which help in sales enhancements.

Involved in using lightning, Process Builder and Workflows. Worked on customization of visual force to have Lightning Experience for desktop and mobile applications.

Developed Lightning apps using Lightning Components and made them compatible with salesforce1 mobile app.

Developed custom Business logic using Apex Classes, Visual force pages and Lightning components.

Used Force.com web service API for implementing WSDL in the application for access to data from external systems and websites.

Contribution to the org CI/CD initiatives via Copado.

Perform advanced salesforce administration (Sandboxes management, Salesforce release and patches, User management, workflow).

Integrated using REST-based Web service callouts to other external systems.

Refactored the existing code by reducing the number of SOQLs and DMLs.

Used Schema class for fetching the Recordtype Object related data instead of SOQL.

Written Batch Classes and Schedulable Classes for processing large sets of data like Metrics and Field Updates. Used Messaging, Database Classes to send a Result Report to Admin Email.

Worked on various Visualforce components like Actionfunction, ActionSupport, ActionRegion, PageBlockSection, PageBlockTable, JS Remoting etc.

Worked on Administration activities like Workflow Rules, Validation Rules, Sharing Rules, OWD, Profiles, Permission Sets, Roles, Organization Role Hierarchy, Public Groups, Queues and Network IP filtering.

Written Apex test classes using the annotations @testsetup, @isTest and testMethod for creating test data, test methods, test class declarations.

Copado enabled a faster, error-free releases with continuous integration and delivery (CI/CD) technologies.

Developed Apex REST Webservices and HTTP Callouts for calling the API provided by downstream applications.

Designed, setup and maintained Salesforce standard objects, custom objects and junction objects, while also structuring user roles, security profiles and workflow rules.

Ensured data integrity through the appropriate use of de-duping, loading and exporting tools, for bulk of data using Data Loader.

Used JIRA tool for tracking the stories and creating tasks. Worked in Agile environment with Scrum Methodology.

Environment: Salesforce.com, Lightning, Communities, Apex Language, Visualforce, Controllers, Service cloud, Web Services, REST, XML, JSON, Workflows, Approval Process, Data Loader, Java Script, jQuery, HTML, AJAX, CSS, Eclipse, Force.com IDE, Developer Console, Force.com Ant Migration tool, Git.

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