TN Thoko Ngwenya

Kingston, NY ***** 845-***-**** ad4w50@r.postjobfree.com

PROFESSIONAL

SUMMARY

Resourceful & able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

SKILLS Assisting Drivers

Production Efficiency

Production Targets

Customer Satisfaction

Customer Loyalty

Standards Compliance

Recordkeeping Requirements

Customer Inquiries

Backup and restoration

procedures

Restorations knowledge

WORK HISTORY ANTIQUE RESTORATION /PACKER/DELIVERY 05/2020 to CURRENT DRIVER HELPER

Milne Antiques Kingston, NY

Arranged packages on truck to achieve best use of storage space and to minimize damage.

Prevented damage to packages and products by correctly securing loads. Assisted driver with product or package deliveries to residential and commercial locations.

Increased storage space by 25% by devising "form & shape" inventive stacking methods.

Exhibited good attendance, work habits and willingness to learn job functions.

Displayed very good communication and customer service skills. Protected materials for transport by correctly packaging products in boxes and crates

Monitored outgoing packages for proper labels and accurate address information

Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor

Measured product sizes, packaging equipment needed and packing options

Performed routine preventive maintenance, adjustments and lubrication on equipment and production tools to maintain proper operation Recorded each completed job in equipment use log

Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations

FABRICATION ASSISTANT 05/2020 to CURRENT

Milne Antique Kingston, NY

Adhered to lean manufacturing principles to maintain efficiency. Measured parts using calipers, gauges and micrometers to confirm adherence to quality standards on final inspections. Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.

Performed quality finishes by trimming and deburring to create smooth surfaces and joints of assembled parts.

streamline workshop operation using correct storage for paints, chemicals, adhesives, stains by a dating method

maintenance of equipment and maintained work space enhanced business to vendor operations by 25%

strived for constant improvement in both business to business as well business to customer relations.

NIGHT AUDITOR 04/2019 to 03/2020

Kinsley Hotel Kingston, NY

Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies. Used new hospitality software such as Stay-N'-Touch as well as keeping abreast with key hospitality trends by constantly doing in-house tutorials and applying them

Learned how to create night audit documents & communicate with various departments expediently to maintain a seamless operation. Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.

EVENTS STAFF MEMBER 05/2019 to 11/2019

Grounded Weddings & Events Kingston, NY

Maintained and distributed information for functions and events. Worked under pressure and met deadlines while maintaining composure in difficult situations.

Drove excellent guest service for events and conducted evaluations after completion.

Created, maintained and distributed event orders.

SAWKILL FARM 02/2019 to 07/2019

Sawkill Farms Kingston, NY

Overseeing farm restoration including building vegetable gardens, greenhouse maintenance.

Performed housekeeping duties on Farmhouse for Airbnb guests. Kept a record of all improvements on file on video archives to show constant improvement & made adjustments were needed. Improved farm landscape by 80%

PREP LINE COOK 03/2018 to 03/2019

Murphy's Irish Pub Gloucester City, NJ

Used kitchen equipment safely and reduced risk of injuries and burns. Restocked inventory and ingredient items to maintain optimal kitchen efficiency.

Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Maintained spotless and tidy dining area by throwing away food wrappers on tables, emptying trash receptacles and cleaning floors during slow periods.

Packaged, arranged and labeled ingredient stock, storing at established temperatures.

Communicated with management on food inventory stock to request order placement.

Washed, chopped, [Action] and [Action] vegetables and [Type] ingredients. Trained and assisted new kitchen staff members.

Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

LINE & PREP COOK 05/2002 to 10/2010

Grand Teton Lodge Company Moran, WY

Seasonal employee for the National Park Service within Yellowstone extended into permanent opportunity with Grand Teton Lodge Company under Vail Resorts at the Moran operation within Yellowstone as well for the same company at Jackson Hole Golf & Tennis Company..

Application of ISO methods through environmental stewardship. EDUCATION Bachelor of Science Counseling Psychology Toccoa Falls College, Toccoa Falls, GA

Member of [Student Organization or Club Name]Intercollegiate NAIA soccer( South East ( USA) Region.

Member of Cross-Country team.

Student Ministry with the American-Asian refugee program in the Dekalb County area.

Associate of Applied Science Business Administration Piedmont College, Demorest, GA

Bachelor of Science Geoscience EXPECTED IN 10/2022 Southern New Hampshire University, Manchester, NH

Please note that I am through a combination of Adult learning & degree completion programs aiming to complete my Bachelors degree within a two year time frame.

PHOTOGRAPHY,

CYCLING, WRITING

I am working on a few writing projects with a view to publication in some magazines that cater to Soccer enthusiasts especially regional youth soccer training camps.

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