Mst Nahida Akther

**** ********* ****

Apt # *G, Bronx, NY-10462

Cell: 347-***-****

Email: ad4w4l@r.postjobfree.com

SKILLS:

Strong well-rounded liberal arts background. Strong computer and other related technology skills, especially Microsoft Office applications, Email applications, MS Windows operating systems, Internet browsing and typing. Customer Service experience with the ability to work well diverse patronage, Strong interpersonal, oral, and written communication skills and ability to work as per of a team.

EDUCATION:

Masters of Arts: Department of Folklore, Session 2003-2004, Degree received 2005, University of Rajshahi, Rajshahi-6205, Bangladesh.

Bachelor of Arts: Department of Folklore, Session 1999-2000, Degree received 2004, University of Rajshahi, Rajshahi-6205, Bangladesh.

HHC: Degree received 1999, Meherpur Government Mahila college, Meherpur-7100, Bangladesh.

SSC: Degree received 1997, Amjhupi Secondary School, Meherpur-7100, Bangladesh.

WORK EXPERIENCE:

11/23/15-To Present: American Museum of Natural History - Guest Services Representative, 200 Central Park West, New York, NY-10024.

Responsibilities:

-Engaged with international guests

-Providing membership services

-Selling museum tickets to guests

-Scanning tickets

-Upgrading museum tickets

-Providing informative insights into current museum exhibitions

-Cultivated a welcoming environment through impeccable communication and customer service

-Maintaining school groups services

-Handling cash register including selling tickets, opening and closing register

01/01/2019 -02/05/2024: Marks Home Care, 1514 Castle Hill Ave, Bronx, NY-10462. Responsibilities:

-Assisted 70 years old client with hygiene, grooming, meal preparation and housekeeping tasks.

-Ensure that client takes daily oral medications as prescribed by her doctor.

-Keep a daily log to record vitals, activities and observations to report to client's family and medical team.

-Maintained perfect 100% patient satisfaction

03/27/2008-06/04/2015: Bobby’s Department Store, 1628 Church Ave Brooklyn, NY-11226

Responsibilities

-Performed head of the cashier

-Conducted training to new hiring cashier

-Displayed items and merchandise

-Provided customer services

-Prepared product inventory

06/2011-11/2015: Dunkin Donut, 10 Newkirk Plaza, Brooklyn, NY-11226.

Responsibilities

-Provided customer services

-Provided assistance to the team as per their need

-Prepared product list

-Prepared product inventory

-Take care cash and register

06/2009-12/2009: Dunkin Donut, 540 Eastern Parkway, Brooklyn, NY-11225.

Responsibilities

-Provided customer services

-Provided assistance to the team as per their need

-Prepared product list

-Prepared product inventory

-Take care cash and register

04/2007-12/2007: Peanut World, 1645 Boardwalk, Atlantic City, New Jersey 08401

Responsibilities

-Provided customer services

-Maintained cash register

-Organized and displayed merchandise

-Closing store including ready store for next day, cleaning

-Prepared product list

-Prepared product inventory

DEGREE OF LANGUAGE PROFICIENCY

Bengali and English reading, writing and speaking.

REFERENCE

Stephanie Forbes

Manager

American Museum of Natural History

Telephone: 347-***-****

Email: ad4w4l@r.postjobfree.com

Almas Ali

Owner

Marks Home Care

Telephone: 718-***-****

Nahida Akhter

Contact this candidate