melissa mitchem

Glen Daniel, WV *****

ad4vtu@r.postjobfree.com

+1-304-***-****

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Authorized to work in the US for any employer

Work Experience

Virtual Sales Representative

Concentrix - Hickory, NC

August 2023 to Present

• assisted customers with questions and concerns.

• input personal and private information.

• have natural repour.

• skilled at costumer service

• data entry

• worked with opus operation system.

• can quickly move from screen to screen.

• access private information was trusted with card info and the like

• fast typing skills

• worked and got along well with coworker's team leader and other upper management.

• good at calming upset customers

Cleaner

Premium Cushion - Conover, NC

September 2022 to Present

• Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.

• Cleaned windows, glass partitions and mirrors with cleaners and sponges.

• Sanitized frequented areas and equipment using approved supplies.

• Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.

• Collected trash from floors within hallways, bathrooms and work areas.

• Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

• Restocked supplies, replacing toiletries, liners and soaps.

• Emptied wastebaskets to transport trash and waste to proper disposal areas.

• Replenished supply of hand soap, paper towels and other consumables.

• Performed daily dusting, leather and wood surface polishing and wall washing.

• Transported trash and hazardous waste to appropriate disposal area.

• Mixed water and detergents in containers to prepare chemical cleaning solutions. Caregiver

Rescare Homecare - Beckley, WV

January 2011 to October 2013

• Gave care to patients living with mental illness.

• Supported bathing, dressing and personal care needs.

• Maintained clean and well-organized environment for client happiness and safety.

• Improved patient outlook and daily living through compassionate care.

• Laundered clothing and bedding to prevent infection.

• Assisted with meal planning to meet nutritional plans.

• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

• Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

• Followed care plan and directions to administer medications.

• Aided with mobility and independence for disabled individuals and continually monitored safety.

• Encouraged residents to participate in activities of daily living to enhance personal dignity.

• Reported concerns to nurse supervisor to promote optimal care.

• Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

• Built strong and trusting rapport with clients and loved ones.

• Maintained detailed records of services performed on clients. Caregiver

Kathy Byrd - Fairdale, WV

November 1992 to May 2002

• Provided great care to person living with mental illness.

• Maintained clean and well-organized environment for client happiness and safety.

• Improved patient outlook and daily living through compassionate care.

• Assisted with meal planning to meet nutritional plans.

• Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

• Built strong and trusting rapport with clients and loved ones.

• Organized oral medications for clients following dosage and schedule requirements.

• Obtained sources of entertainment for clients to provide full and enjoyable daily activities. Telemarketer

Telespectrum - Beckley, WV

September 1996 to July 1997

• Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.

• Educated customers about product or service offerings meeting individual needs.

• Responded to prospects' questions with persuasive communication skills and in-depth knowledge of available products and services.

• Maintained and recorded customer information in database.

• Worked well with automatic computer dialing and proprietary software to manage daily call loads.

• Contacted private individuals or businesses by telephone to solicit sales.

• Set up new accounts and listed personal, demographic and payment information in system.

• Presented information about membership details and purchase advantages.

• Provided timely, courteous and knowledgeable responses to information requests.

• Collaborated with new customers to give details about company offerings. Education

Liberty High School - Glen Daniel, WV, US

April 1998

Skills

• Sanitation Practices

• Meal Preparation

• Able to Lift over 20 Lbs.

• Behavior Management

• Safe Cleaning With Chemicals

• Proper Phone Etiquette

• Exceptional Time Management

• Client Records Management

• Trash Collection and Removal

• Records Maintenance

• Willingness to Learn

• Light Housekeeping

• Adaptable and Flexible

• Team Collaboration

• Basic Mathematics

• Cooking Meals

• Biohazard Disposal

• Schedule Management

• Physical Stamina

• Attentive to People

• Facility Monitoring

• Supportive Personality

• Restroom Servicing

• Laptop and Tablet Operation

• Decision-Making

• Ability to Lift

• Work Orders

• Project Planning

• Trash Collection

• Critical Thinking

• Painting and Plastering

• Childcare Experience

• Strong Work Ethic

• Client Transportation

• Housekeeping

• Diet and Nutrition

• Activity Planning

• Caring Companionship

• Feeding Assistance

• Injury Prevention

• Skill Building

• Telemarketing

• Customer service

• Sales

• Direct sales

• Childcare

Contact this candidate