Danitra Jackson, MSN, BSN, RN
Compassionate Nurse Dedicated to Optimizing Patient Health & Wellness
Angier, NC 27501 919-***-**** ad4um9@r.postjobfree.com
Profile of Qualifications
Accomplished Case Manager & Registered Nurse eager to contribute 20+ years of experience in Utilization Review, Patient Needs Assessment, and Healthcare Administration toward maximizing an employer’s success
Expertise in implementing assessments to determine patient care needs for improving, promoting, and restoring health and wellness in various units
Highly effective in performing case reviews, analyzing medical records, and communicating treatment and care plans with patients and care providers
Strategically prioritize, coordinate, and manage process improvements aimed at increasing the efficiency and quality of health care services
Dynamic communication and interpersonal relation skills with a continual commitment to educating patients, families, and other healthcare professionals about care and treatment plans
High level of professional integrity instrumental for maintaining confidential records, files, and documents
Education & Professional Development
Master of Science in Nursing: Healthcare Administration, Colorado Technical University; Sept 2023
Bachelor of Science in Nursing, University of Michigan; Jan 2017
Associate of Science in Nursing, Washtenaw Community College; Jan 2003
Registered Nurse, North Carolina Licensed (Expires 08/31/2024) & Michigan Licensed (Expires 02/23/2024)
GCP Research Certification: Phlebotomy, Regulations Related to Human Subject Protection
BLS, AED & CPR Certified
Professional Experience
Duke Health Hospital – Durah, NC 2023 – Present
Population Health Case Manager
Conduct thorough assessments of patient conditions to evaluate their needs for care
Perform appropriate interventions based on issues involving patient health, social situations, physical environment, mental health, substance use, expressed trauma, economic status, and education
Consistently ensure daily operations are in compliance with established procedures, policies, and regulations
Skillfully develop and implement individualized treatment plans for facilitating patient wellness
Maintain accurate and updated records of patient medical information, claims, and program metrics
Closely monitor patient progress and review statistical data (InterQual, Milliman) to prevent re-hospitalizations
WakeMed Hospital – Raleigh, NC 2023 – Present
Weekend Nurse Case Manager (Per Diem)
Strategically coordinate, plan, and manage the safe and efficient care, treatment, and support of patients in accordance with goals for wellness and autonomy
Remain in constant contact with cross-functional medical teams and social / governmental agencies to communicate client case updates, service plans, and care aspects
Prevent re-hospitalization by reviewing statistical data, engaging with patients, monitoring progress, and providing additional support as needed
Icon & Accellacare Clinical Research 2020 – 2023
Clinical Research Nurse & Case Management
Delivered high-quality nursing care to clinical research patients while complying with protocols
Recruited and selected study participants by conducting interviews, reviewing medical histories, and ensuring appropriate eligibility
Monitored participant vital signs, imaging studies, and electrocardiograms and assessed side effects while administering investigational medications
Educated study participants about medication dosage, administration procedures, and disease treatment
Accurately entered medical data into patient charts based on protocol requirements
Danitra Jackson 919-***-**** Page 2
Detroit Medical Center Sinai-Grace Hospital – Detroit, MI 2019 – 2020
Discharge Planner / Case Manager
Leveraged a client-centered approach to provide safe, timely, effective, and efficient patient care
Oversaw various case management tasks including the creation of service plans, monitoring of case progress, and determination of when cases should be closed
Served an integral role as patient advocate with the responsibility of informing patients about clinical status and best possible treatment options
Productively managed strong relationships with medical teams, social services, and governmental agencies to ensure optimal patient support, wellbeing, and autonomy
Conifer Health Solutions – Annapolis, MD 2018 – 2019
Nurse Case Manager
Applied a 4-Prong approach and Conifer Value-Based Care tools (CCOO) to manage cases, meet billable hour expectations, and maintain compliance with standard protocols
Maintained the accuracy of patient information and data including Status, Sub-Status, Patient Severity, and Medical Management Acuity
Prioritized daily workflow to achieve on-time and high-quality care objectives
Coordinated Personal Health Management assessments to evaluate patient needs for individualized care, treatment timeframes, and intervention requirements
Actively assisted PCPs and physicians with managing interventions, documenting care outcomes, and evaluating episodes for case closure
Molina Healthcare – Troy, MI 2017 – 2018
Registered Nurse: Case Management / Care Coordinator
Implemented state-mandated assessments to evaluate the care needs of new Medicare / Medicaid members
Referred patients to Senior Alliance for additional support
Kept lines of communication open with patients, families, and healthcare providers to discuss patient needs, provide education, and offer additional resources
Henry Ford Health System – Novi, MI 2007 – 2017
Registered Nurse: Case Management / Clinical Nurse Manager K7 Unit & Floor; 2010 – 2017
Documented nursing assessments, treatments, medications, discharge instructions, and follow-up care
Enforced infection control procedures and budgetary requirements on a daily basis
Promptly diagnosed, managed, and oversaw the discharge of post-operative patients
Performed triage during after-hours and weekends to assess the urgency of patient care
Registered Nurse: Medical Surgical; 2007 – 2010
Played a vital role in ensuring the seamless operations of patient care including vital sign (temperature, pulse, blood pressure) management, discharge education, inpatient surgical procedure assistance, wound care, and infection control compliance
Executed changes based on staffing needs and floor assignments
Established process improvements for optimizing patient care quality and efficiency
Magnum Home Health Care – Southfield, MI 2010 – 2013
Registered Nurse: Case Management & Clinical Nurse Manager
Proactively identified and addressed patient needs by performing various state-mandated assessments, coordinating home visits, and delivering personal care services
Acted as a liaison between patients, families, and health care providers to advocate for patient welfare
Communicated community resources, referrals, and plans of care with patients and families
Additional Work Experience
Clinical Nurse II: Cardio-Thoracic Vascular Step Down, University of Michigan Health System (5 Years)
Patient Care Technician, St. Joseph’s Health (3 Years)
Technical Efficiencies
EMR Systems (EPIC, Allscripts, Cerner)