Denise M. Renke

**** ****** *****, ********, ** *1042 859-***-**** ad4ult@r.postjobfree.com

Experience

RESTAURANT MANAGER CEC ENTERTAINMENT SEPTEMBER 2002 – PRESENT

Recruit, hire, train, develop and coach over 20 staff members and managers on customer service skills, food and beverage knowledge, sales, and health and safety standards.

Food, beverage and merchandise ordering and inventory management.

Responsible for increasing suggestive selling, created and implemented a variety of specials particularly designed during the pandemic to provide a safe environment for customer service.

Managing labor including the oversight and scheduling of four managers and sixteen plus staff, seven days a week.

Initiated a cross-training program designed to prepare all customer facing staff to perform confidently and effectively in all roles.

Participated in regular health and safety standard compliance training.

Consistently ensured a minimum of two compliance trained managers on the premises.

Education

UNIVERSITY OF CINCINNATI AUGUST 2005 MAY 2006

Skills & Abilities

·Accounting & Budgeting

·Proficient with POS systems

·Excellent interpersonal and communication skills

·Poised under pressure

·Experienced in most restaurant positions

·Fun and energetic