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Data Entry Customer Service

Location:
Yakima, WA
Salary:
17.00
Posted:
April 07, 2024

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Resume:

Mercedes Threadgill

Union Gap, WA

ad4uim@r.postjobfree.com

+1-509-***-****

Authorized to work in the US for any employer

Work Experience

Biomedical Shipping Specialist/Lab Tech

PlasmaLab International - Everett, WA

October 2021 to January 2022

• Responsible for Specimen processing of blood and plasma including but limited to aliquoting, centrifugation, and labeling

• Duties also include the shipping of plasma components to domestic and international customers

• Identify, prepare, and package plasma

• Prepare all required documentation for international and domestic shipment

• Arrange plasma product shipments for pickup, and follow up on deliveries

• Math calculations (addition, subtraction, multiplication, division).

• Data entry of lab results and processing information

• Maintain freezers and other laboratory equipment

• Work in cold environments (-20c), as needed

• Various tasks requiring documentation and reviewing and signing documentation

• Data entry

• Inventory

• Help in other operational areas such as QA/QC responsibilities Graveyard Cashier

AMPM/Arco Gas Station - Marysville, WA

March 2018 to October 2021

• Provide high-quality customer service

• Receive payment for customer purchases

• Maintain cash register, including being accountable for all cash, checks, and receipts

• Perform nightly duties as needed such as inventory, cleaning, etc.

• Stock and rotate displays and shelves as needed

• Collecting all daily reports

• Making coffee

• Baking and cooking

• Communicating with vendors

• Train new hires

Quality Control Technician

Crunch Pak - Cashmere, WA

November 2016 to December 2017

• Complete Pre-operation checks and calibrations.

• Ensure weekly/monthly annual samples are completed, documented, and weighed (Air, water, and apples)

• Verify incoming raw material for quality and verify Certification of Analysis

• Compile various reports showing analysis of the quality of products produced

• Check Calcium Concentration

• Assist in training and re-training of employees

• Refresh QC reports as needed for production

• Complete tasks as assigned by the QC Manager and Director.

• Provide assistance and direction to colleagues

• Take samples to the lab

• Validate every part of the production process

• Use a water pressure tank

• Validate and document the production process

• PH tests

• Perform weekly verification of temperature in coolers

• Perform routine checks for product packaging quality, including date codes, film seal, and palletizing formation

• use a pallet jack

• Calibrate equipment including pH meter, refractometer, water activity meter, and table scales

• Assist QA Manager in maintaining plant certification for organic, and non organic

• Monitor and maintain Good Manufacturing Practices

• Verify and document cleaning and sanitation of production equipment

• Create CAPA for missing/incorrect information, and product holds

• Assist production where required, including backup to QC technicians

• Train new hires

Key Holder/Cashier

Das Sweet Shoppe - Leavenworth, WA

March 2013 to November 2016

• Opening and closing the store

• Counting tills

• Managing registers

• Handle transactions

• Customer Service

• Ensuring a clean workspace

• Performing over-rings

• Scooping ice cream

• Making popcorn/chocolate-dipped cones

• Weighing and Bagging candies

• Counting and splitting tips

• Provided leadership support

• Inventory control

• Greet customers

• Restock and organize merchandise on the sales floor

• Resolve customer complaints and issues in a timely and professional manner

• up sales

• Train new hires

Education

Certificate of Completion in Pharmacy Technician

PIMA Medical Institute - Seattle, WA

August 2009 to May 2010

High School Diploma

AIM High School - Snohomish, WA

August 2007 to May 2009

Skills

• Microsoft Excel

• Organizational skills

• Microsoft Word

• Math

• Computer skills

• Communication skills

• Research & development

• Specimen collection / processing

• Leadership

• Customer service

• Microsoft Outlook

• FDA regulations

• Laboratory experience

• Clinical laboratory experience

• Quality control

• Manufacturing

• Food safety

• Research

• Software quality assurance

• English

• Sales

• Retail sales

• Medical terminology

• Cash register

• Quality assurance

• English

Certifications and Licenses

Driver's License

Assessments

Medical terminology — Proficient

March 2024

Understanding and using medical terminology

Full results: Proficient

Attention to detail — Proficient

March 2024

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Work style: Reliability — Proficient

March 2024

Tendency to be reliable, dependable, and accountable at work Full results: Proficient

Manufacturing skills — Proficient

March 2024

Monitoring systems, reading schematics, and using tools that are commonly found in a manufacturing setting

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

References

• Rob Giger 425-***-**** AMPM/Arco Manager

• Sydney Dean 509-***-**** Das Sweet Shoppe Owner

• Heidi Mullins 360-***-**** AMPM/Arco Assistant Manager



Contact this candidate