PETER JASSO GARCIA

(Current Location: McKinney, TX 75071)

(Ready to work Onsite)

Overview:

Systems Engineer with CompTIA A+ N+, VCA certifications and 20+ years of experience leading cross-functional teams to provide customer and technical support for thousands of users across multiple locations.

CORE COMPETENCIES:

●AWS Cloud

●Azure Cloud

●Linux Engineering

●Windows Server

●Exchange Server

●SQL Server

●MariaDB & MySQL

●Oracle

●Database Engineering

●NetSuite Oracle

●Project Management

●IOT System Admin

●Office 365

●Wireless Network Engineer

●Telecom

●Middleware Engineer

●EUC Desktop Services

●On-call Rotation Management

●Ticketing System Monitoring

●Network Incident Management

●API APN MukeSoft

●GitLab Repository Mgmt

●Change Management

●Lambda

●ISO

●Angular

●Ansibl;e

●Hardware & Software Support & Maintenance

●Server Build/ deployment

●Troubleshooting

●Problem Records Documentation

●Server Build/ deployment

●Remote Support Services

●VMware

●ProMox

●Python

●Fortinet

●Jnode

●Docker

●RasDebian

Siemens PLC TiaPortal

EXPERIENCE:

Wallbox Arlington Texas July 2021 - Present

HQ Ops System Administrator

● WallBox Plant I.T and IOT Production Line Install, rolling out from overseeing vendor installations low voltage data + fiber communications.

●Installed configured and debugged multiple IT platforms Network, Server, Virtualization and application layer support and development,

●Physical Security assisted with installation and configuration access control system with vendor management.

●CCTV Video Surveillance Costar Administration assisted vendor with installation and configuration

●Fortinet Security configuration WAN + LAN management Vlan and local firewall policy administration.

●Production Line Support Siemens PLC troubleshooting + administration IOT device management.

●Jnode production application installation, administration user api and middleware server installation + administration.

●Production + Infrastructure Environment Backup installation + administration.

●Troubleshoot and manage calls/tickets from the Support Desk Tier 1 & 2.

ImageFirst First Healthcare Services September 2021, through June 30

Systems Engineer

●Responsible for the turn-up of new & existing store network & PC infrastructure.

●Support, monitor, configure, implement, and document current store hardware and configurations, including routers, switches, servers, printers, terminals, credit card devices.

●Network connectivity troubleshooting, final escalation support engineer.

●Troubleshoot and manage calls/tickets from the Support Desk Tier 1 & 2.

●Administration & design of LANs, WANs internet/intranet, and voice networks.

●Provide project management or assistance to, for store-related initiatives.

●Provide analysis of current configuration and related documentation to help maintain uptime.

●Assist in developing, training, and supporting staff.

●Maintain relationships with vendors, consultants, etc. and ensure standards and deliverables.

●Produce reports, etc. when necessary.

●Additional duties as assigned.

TMX Finance - Carrollton, TX February 2014 – September 2021

Sr. Systems Engineer NOC Engineer III

●Led the configuration and deployment of IT service management (ITSM) and System Center Service Manager (SCSM) tools to improve productivity of existing IT staff while aligning organizations to ITIL best practices.

●Experience migrating solutions from to on-premise to AWS and Azure. Server capture and deployment across regions. Infrastructure DevOps configuration, Integrating TFS with Jenkins, Ansible, Docker, Chef, Nexus, Node.js and Maven.

●Employed Heroku for archiving data. Reduced costs and improved database performance.

●Administration of Office365 Power Platform, including PowerBI premium and data gateway administration.

Rent A Center - Plano, TX July 2006 – February 2014

Telecommunications Service Operations Desktop Engineer

●Administration of Office365 Power Platform, including PowerBI premium and data gateway administration.

●Responsible for new and existing store network & infrastructure, support desk

●Network monitoring, troubleshooting as administrator of LAN, WAN and voice networks.

●Guide and develop IT support staff with a focus on clear expectations.

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