Frantzky Michel

Manager/Crew Leader

Pompano Beach, FL 33060

ad4u6e@r.postjobfree.com

+1-786-***-****

I am looking for either a full-time/part-time position as a clerical coordinator Service Representative and/or Computer Operator, where my work experience, interpersonal skills, and occupational trainings will be utilized, enhanced and rewarded, while providing long-term stability and growth opportunities. Authorized to work in the US for any employer

Work Experience

Associate Leader

Panera Bread - Miami, FL

January 2015 to Present

as a crew leader i ensured all of my co workers gave good customer service to ensure our guest always come back. Delegate the kitchen to provide excellent customer service Dunkin Donuts Shift Leader

Dunkin' - Syracuse, NY

January 2022 to February 2023

1. ensure great customer service

2. handling all cash

3. being a leader

4. leading team to sucess

Manager

Burger King - Brooklyn, NY

September 2013 to January 2015

as a manager i delegated the store, insured great customer service, always kept a smile on the guest faces. Handled cash registers, Deposits.

Sales Associate

Hollister

March 2011 to May 2012

Overnight Stock- Folder (Full)

Censored and folded clothes

Audited for inventory

Customer Service Representative

JC Penney (Full)

June 2009 to May 2011

Greeted and acknowledged all customers, as well as provided information to all customer inquiries by demonstrating knowledge regarding the merchandise and company, exemplified the highest level of customer service standards. Modeled sales expectations by utilizing various techniques and communicating product knowledge to the customer. Assist customers with any special services, including Sales Associate/ Head Cashier

Areosoles

November 2009 to February 2011

Greeted and acknowledged all customers, as well as provided information to all customer inquiries by demonstrating knowledge regarding the merchandise and company.

● Assisted customers with any special services, including special packaging and gift-wrapping, checked the inventory, charged and send special orders plus courier services, considered the needs of the clients in creating an environment that delighted the customers and engaged them in our product, sought ways to build relationships with customers so they become regular clients and prefer the Areosoles brand and product.

Education

Associate's degree in English

Medgar Evers College - Brooklyn, NY

September 2011 to November 2013

High School Diploma in Medical Billing and Coding

York College

June 2009

High school diploma in Biology

Brooklyn International H.S - Brooklyn, NY

2005 to 2009

Skills

• Microsoft office, Bilingual

• Hospital Experience

• French

• Clerical Experience

• Courier

• Medical Billing

• Microsoft Excel

• English

• Supervising experience

• Restaurant experience

• Shift management

• Cash register

• Customer service

• Cash handling

• Retail sales

• Sales

• Food safety

• Math

• Organizational skills

• Bilingual

• Time management

• Computer skills

• Clerical experience

Languages

• English - Expert

Additional Information

Skills: Type 50 wpm, MS Office Outlook, Word, Excel, Power Point)(Mac Office, Word, Excel, PowerPoint, Adobe, Cs5, (Bilingual, French-Creole

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