Monie C. Abundiz *** Barham Ct.

ad4sne@r.postjobfree.com Modesto, CA 95350

209-***-**** mobile

Objective: Align with the purpose of utilizing my strong experience and proven abilities

Experience

SHOW A LITTE SKINCARE Modesto, CA

Personal Assistant Office Manager July/2023 – Present

Perform all office management duties of a corrective skin care clinic, this includes all Administration and Operations duties for a high volume small business.

ROBERT HALF INC.-

SOUTH SAN JOAQUIN IRRIGATION DISTRICT Manteca, CA

Accounting Technician -A/R & Customer Service March/23-June/23

All accounts receivable, assisting with research of irrigation usage, customer account set up, ownership changes, administrative duties and customer service duties on an interim basis.

HILMAR CHEESE COMPANY Hilmar, CA

QA Customer Care Specialist – Contractor-Hybrid Dec/21 – March/23

Performing excellent customer service provide direct customer feedback within 24 hours for any issues that arise due to the production or outcome of cheese and ingredients products. Follow standard process flow from start to finish of an investigation into a customer nonconformance situation, conducting initial investigation using SAP to review customer accounts prior to assigning the investigation to the plant employees to conduct detailed investigations. Guide the process of the investigation with each department. Once the investigation has concluded, provide the customer all the findings and corrective action that will be completed due to the outcome of the investigation. Work with domestic and international customers, assigned specific accounts to effectively build relationships. Build customer relationships with key account customer such as Great Lakes Cheese, Sargento Cheese and Marathon Cheese, Schuman, Wow Logistics, Kraft/Lactalis, Mars China while managing all other customers. Proactively ensuring these customers’ needs are met. Performed all quality projects, ensured compliance statements and documents were on file for each customer expectation, complete customer questionnaires as requested. Obtained legal documents to provide customers with third-party audit information. Utilized SAP software, SharePoint, M-Files, MS Office, managed multiple document portals, issued credits and debit to customers as needed, work close with the Accounting Department processing all debits/credits per there request. Multitask every day, managing projects for customers and internal customers. Knowledge of food manufacturing industry, knowledge of standard operating procedures for plant operations, hands on plant training learning processes of product development. Worked close with Operations, Technical, Warehouse, Quality, Food Safety, Sanitation, and the Sales departments.

UNITED STATES POSTAL SERVICE Turlock, CA

City Carrier Assistant Oct/21 – Dec/21

Delivering civilian, business mail and parcels to customers daily, utilizing the USPS vehicles, perform these strenuous duties on multiple city routes until a permanent route is available through the union guidelines.

SAN JOAQUIN DEPARTMENT OF ADMINISTRATION – AGREEYA SOLUTIONS Stockton, CA

Ballot Inspector Aug/21 – Oct/21

Verification of ballots for the 2021 California gubernatorial recall it began in August 2021 and concluded on September 14, 2021

UNITED STATES CENSUS BUREAU Modesto, CA

Enumerator Field Supervisor -Temporary Project April/20 – Oct/20

Supervise a team of Enumerators that work in the field, approve time weekly, monitor progress, assist with difficult interviews, research and close out all system generated alerts that are red flags for Enumerators, Conduct training and provide supplies to new hires, motivate and support Enumerators by checking on work and how the Enumerator feels about their status of their work. Tight deadline to complete

HEALTH PLAN OF SAN JOAQUIN – AREOTEK STAFFING Modesto, CA

Compliance Specialist Contractor Dec/19-April/20

Currently over all duties of policies and procedures for the Policy Review Committee Meetings, maintaining SharePoint documents as needed, Creating a Desk Level Procedure by combining multiple training documents that can be condensed and used employees, Assist Administrative Staff, Business Owners, Managers and Leadership with the new policy process, participate in the C360 rollout of a new company wide policy management system, Quality Checked every policy for the company, additional duties will be added as needed

SUTTER GOULD MEDICAL FOUNDATION Modesto, CA

Administrative Assistant Nov/18-Jan/19

Assisted during the holiday season working with the team that supports Executive, Leadership, Director, and Managers, Executive level, as an Administrative Assistance on the team that supports the Operations Team and Executive Leadership Team, Privy to confidential information and have a high level of ethics and integrity. Knowledge of HIPA and PHI is very important. Working close with the patients and the physicians is a passion and a strength, completed the seasonal position

KAISER PERMANENTE Central Valley

Sr. Staff Assistant (April/08) Nov/14- Oct/17Supporting all operational needs for the Manteca Medical Office Building, Support the Physician Site Leader and the Adult Family Medicine Manager, Provided support to the Senior Managers for the CVA TPMG Staffing and Float/Pool departments and the Adult Family Medicine and Pediatrics Managers, assist with the hiring process of the Float Pool staff which includes screening of the candidates referred by local Recruitment, assist with the growth and development of the Staffing Office employees by contributing to weekly meetings and trainings, oversee the facility supervision as needed when critical needs. Coordinate all major events for the Manteca facility throughout the year. Provide a high level of customer service to each and every Member and Staff on the Manteca campus, utilize all Kaiser Permanente computer systems to perform duties, support the Labor and Management Partnership program work closing with Labor and Management. Facilitate multiple projects throughout the year

Administrative Services Coordinator III July/13-Nov/14

Providing high level executive support to the Perioperative Director and the Perioperative Department Managers for two Medical Centers and one Outpatient Surgery Department Manager. This support includes the Sterile Processing Department Managers for the three facilities, supporting a total of six leadership professionals. The support for the department included developing new workflows, rolling out Regional programs, Subject Matter Expert for the Policy and Procedure Manager training of this system, report generation and management from the Lighthouse, Statit, KP Insight, Health Connect, and other software programs

Human Resource Recruitment Coordinator III April/08- July/13

Provides administrative support to five Expert Recruitment Consultants as well as the all Regional Recruiters for the North Valley Service Area; assist the Manager of local Recruitment Services with a variety of projects and tasks. Acts as the point-of-contact in the absence of the Recruiter in order to provide effective proactive and responsive communication to leadership, hiring managers, and candidates. Identifies qualified applicants by sourcing and screening of candidates from region-wide applicant pool, websites, community agency relationships, events. Pre-screens resume and perform candidate phone screen based on established assessment and screening tools for targeted vacancies, Processing of all Human Resource paperwork of a new hire and/or transfer employees, ensure the regulations are met for new hires and transfers, directly assist managers and staff assistants. Facilitated projects that include audits, participate in additional teams and committees at the Regional HR level as needed. Subject Matter Expert for the new applicant tracking system RSS –Taleo, Member of the Go Hire Committee the recognition program for Recruitment Services, Manage the position request process for all requisition postings for Kaiser Foundation Hospital and Kaiser Health Plans. Point of contact for Managers and Staff Assistants in the Central Valley Service Area providing a high level of customer service, Managing of projects on an as needed basis, support HR Compliance to become survey ready for all regulatory surveys, provide support during regulatory surveys in command centers, point of contact for outside staffing firms working to on-board Directors and Leaders, Coordinates and facilitates New Employee Orientation on a monthly basis, Present at monthly HR Academy to explain HR Recruitment process to newly hired Managers

Education & Training

University of Phoenix: Aug/22 Human Resource Management, Certificate Coarse

Western Governors University Business Mgmt. Bachelors Program

Thirty credits completed UPOX & WGU twenty-five credits completed

Kaiser Permanente: 2008-2015 Diversity Training

FOCUS-Achieving Your Highest Priorities Communication Effectiveness

Franklin Covey Writing Advantage Customer Service for Recruitment Services

Activating Change Problem Solving & Decision Making

Flex Talk – HR Team Training Emotional Intelligence 2.0

Modesto Junior College: Summer/2005-Fall/2005 Robert Half International, Inc. 1998-2000

General Education/Nursing Program Units Intense Sales/Marketing & Recruiting Training

Valley Commercial College: Graduated June 1995 Fred Pryor Seminar: 1996-1997

Word Processing/Accounting Specialist How to Manage Conflict, Anger & Emotion

Skill Path Seminar: 1996-1997 Managing Multiple Projects, Objectives & Deadline Recruiting &

Admissions Doctor Training 2006 Enrollment Sales, Monster Sourcing

Health Plan of San Joaquin SAI Global C360 Policy Modules

Mail Carrier Academy Government training to be a mail carrier

Microsoft Office Pro

Lotus Notes

Adobe Pro

Health Connect - EPIC

Excel

Outlook

SharePoint

Health Stream

Visio

People Soft

Word Perfect DOS Based

ShoreTel Systems

One Note

Taleo Applicant Tracking

Light House

E-Fax

Word

SAI Global 360

KP Learn

One Link

PowerPoint

Lotus 123 DOS Based

Kronos

E-Verify

Project

Field Glass

Lexis Nexis Background System

Multiple Skills Testing Software

OneDrive

Statit

SAP

Truepoint Springbrook

Software Experience

Contact this candidate