Stacy Dean

G A M I N G B A R T E N D E R

ad4shw@r.postjobfree.com Henderson, United States 702-***-**** Profile

Experienced Five Star Customer Service professional with 20+ years in the hospitality industry. Known for delivering exceptional customer service and consistently going the extra mile. Strong problem-solving skills and self-motivated. Brought high sales and gaming numbers. Team oriented and highly reliable, with a friendly and outgoing personality. Ready to contribute to a dynamic and customer-centric team.

Employment History

Gaming Bartender, Apache Joes Bar & Grill, Las Vegas January 2024 — Present

• create and make cocktails

• take food orders accurately and efficiently and efficiently

• process credit/debit transactions

• Balance cash drawer/ safe at start and ending of shift

• Work in very fast paced environment without sacrificing customer service

• Carry out all bar back duties such as changing and priming kegs, mopping, sweeping, cleaning bathrooms

• Cut fruit, stock and clean bar

• pay jackpots, cash out tickets

• Produce outstanding gaming numbers

Gaming Bartender, Sunset Tavern, Henderson

August 2023 — January 2024

• Organize gaming events to attract new customers and increase revenue at the Sunset Tavern.

• Collaborate with the kitchen staff to develop food specials.

• Collaborate with my team to develop promos and events centered around gaming to attract and retain customers.

• Build and maintain strong relationships with guests. Gaming Bartender, Famous Gold Mine Tavern, Henderson January 2023 — April 2024

• Greets customers, take orders in a friendly & timely fashion in extreme fast paced environment.

• Tracks players play & pay out jackpots on 11 machines, while maintaining gaming & cash drawer

• Develop and maintain good relationships with customers to ensure satisfaction and loyalty.

• Promoted my shifts daily on social media & built an impressive following by participating in solo & group outings with my team to promote our bar & pass out match play cards.

• Create and implement marketing strategies to attract new customers and retain existing ones. Gaming Bartender, The Rainbow Club Casino, Henderson January 2022 — January 2023

• Provide information about products and looks for opportunity to "up-sell".

• takes food orders & insures accuracy.

• Follows alcohol awareness procedures.

• Pay-out jackpots.

• Ensure compliance with all state and federal gaming regulations. Slot Beverage Ambassador, Wildfire Sunset Casino, Henderson January 2022 — April 2022

• Serve alcohol responsibly in accordance with alcohol awareness training.

• Effectively and efficiently provide beverage service on casino floor & bar.

• Responsible for slot floor, hand pays, minor machine repairs, currency and coin exchange while following Title 31 requirements.

• Players card signups. Maintain a clean and organized bar & beverage service area. Bartender/Cocktail Server, Club Fortune Casino, Henderson August 2016 — January 2022

• • anticipating the needs of my guest.

• Mixing, creating & upselling beverages. Taking beverage orders from customers & wait staff paying attention to detail.

• Checking identification to verify legal age requirements.

• Balancing cash drawer.

• stocking & cleaning bar including chairs & ashtrays. Assisting with opening and closing duties.

Education

Diploma, Laughlin high school, Laughlin

June 1994 — June 1998

GPA 2.7

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