SATHIYA, MS, MBA, PhD, PMP

ENTERPRISE SENIOR PROJECT MANAGER

Proactive, performance-driven professional with 20+ years’ progressive expertise in leadership and problem solving for state enterprise-wide projects. Keen understanding of business priorities, genuine team player committed to managing projects flawlessly while contributing to achieve the STS goals. Cross-functional communicate or easily interfaces with high-profile staff, vendors, and customers. Versatile, innovative, and loyal management professional able to see the “big picture” while staying on top of all the details. Recognized for consistent success in developing the processes and procedures to streamline operations and enhance revenue performance.

Areas of Expertise

Client Relations

Quality Management

Negotiation

Vendor Management

Risk Management

Strategic Planning

Release Management

Communication Management

Systems Development

Change Management

Resource Management

Scope Management

TECHNICAL EXPERIENCE

Project Management & Development Methodologies: Waterfall, Agile/Scrum, Microsoft Project 2021, and PlanView, Office 365, Smartsheet and SharePoint

Operating Systems: Windows 10 and 11, UNIX and Linux

Databases: Oracle 10g/11i, SSRS Reporting, Microsoft SQL Server 2021 and SQL Express 2021 and DB2

Infrastructure Management Methodologies: ITIL version 3.0 Framework

AWS Technologies: Amazon VPC, EC2, Auto scaling, ELB, SNS, Security, RDS, EBS, S3, Route53, CloudWatch, Cloud Formation, Auto Scaling, CloudTrail, IAM, Lambda and LightSail

Information security: Cybersecurity, IAM, Research methodologies, Data breaches, Safe computing, Mobile protection, and Malware analysis, Okta, and Splunk

Application Development Tools: Microsoft Visual Studio 2021, ServiceNow, .Net Framework 7.0, C# .Net, ASP .Net, ADO .Net, Java/J2EE, Java Script, HTML 5, Share Point, TFS, JIRA, Mainframes, Ariba and DevOps

PROFESSIONAL EXPERIENCE

Enterprise Senior Project Manager

Initiate, plan, execute, monitor/controlling and completing the enterprise-wide projects for STS within the triple constraints of delivering on time, within budget and scope objectives. Identify, effectively communicate, and resolve projects issues and risks. Effectively communicate project status to project stake holders. Coach, mentor, and motivate project managers and team members, influencing them to take positive action and accountability for assigned work. Direct project portfolios ranging from $15M to $25M. Scope of responsibilities includes implementing stakeholder requirements for application development and enhancements.

State of Nevada, Carson City, NV (Remote) Jan 2022 – Till Date

The STS is a division within the Department of Finance & Administration (F&A), guided by Timothy Galluzi, Chief Information Officer. STS's clients primarily consist of State departments and commissions. STS provides planning, resources, execution and coordination in managing the information systems needs of the State of Nevada. In addition to providing technical direction, services, and infrastructure to the State of Neveda, STS also serves as staff to the Information Systems Council (ISC).

Selected Accomplishments:

Superior enterprise senior project manager leading and coordinating large teams for DWSS SNAP project implementation and modernization

Efficiency in coordinating the stakeholders’ divisions wide to achieve the enterprise goals. Also, responsible for oversight the large and complex projects and ensure on time delivery to meet the goals

Responsible and accountable governing the enterprise projects which STS directed, controlled and held to account which includes the authority, accountability, leadership, direction and control exercised

As a senior level experience project manager, developing strategies and plans when there is an organizational change and/or introducing functional change in the state of NV and DWSS

Specialized on Contract management and effectively come up with procurement statement of work, facilitating the vendor conferences, evaluating the contracts, quotes and negotiating the contracts with the vendors and select the vendor who fulfill the STS needs. Also, established communication channels with vendors to maintain the relationships

Expertise in the technology and recruiting the teams for both technical and management teams for STS, initiating the team building activities and resolve the conflicts

Excellent in managing the projects in PlanView and process in Smartsheet for SNAP enhancement

Implementing effective project management methodologies as per PMI PMBOK and STS

Experience working within a Project Management Office (PMO) function or unit, with a good understanding of PMO practices and policies, including Project Governance and Resource Management

As a SharePoint specialist, secured SNAP project documents in share point which organize, share, and access information

Administered the SharePoint for the entire project internal and externals teams for smoother access

Managed the project as per the budget and timelines

Detail oriented and understanding the stakeholder’s management strategy and maintaining the stakeholders’ expectations on the quality of deliverable

Implemented systematic process that helps project teams to adapt, control, and manage the change in DWSS s goals, processes, and technologies

Senior Program Manager

State of Tennessee, (DHS) Nashville, TN Dec 2015 – Dec 2021

The Department is responsible for administering numerous services throughout Tennessee, including Families First, the state's Medicaid Management Information System (MMIS) to ensure the eligible state of Tennessians are getting the state Medicaid benefits. Also, providing the Temporary Assistance for Needy Families (TANF) program, Food Stamps (now known as now known as the Supplemental Nutrition Assistance Program or SNAP), Child Support, Child Care Licensing, Child Care, and Federal child nutrition programs.

Selected Accomplishments:

Expertise in program management leading large teams for DHS multiple large and complex project implementation with related to Medicaid process implementation and modernization with state Medicaid Management Information System (MMIS)

Provided the portfolio roadmap for implementing Medicaid Program which aligned with state Systems to Advance HIT, Health Information Exchange (HIE)

Closely working with Federal mandate to implement the Medicaid polices to the DHS Medicaid programs

Expertise in Cloud technologies and migrating the applications from On Prem to Cloud using PaaS, SaaS, IaaS and infrastructure modernization

Critical to the transformation in timely interoperable Health Information Exchange (HIE) among a variety of health care stakeholders (clinicians, laboratories, hospital, pharmacy, health plans, payers and patients) in timely manner to meet the project milestones

Implementing federal regulation and ensure complaint as per federal mandate with respect to DHHS system and policy updates and related compliance

Provisioned the SharePoint access to the project team for safe project documents access

Project Management Office (PMO) & Functional Project Manager, providing management and coordination efforts across different DHS projects and various state of TN divisions

Establishing the change management process which helps improve the process to reduce the migration efforts and post deployment cost

Monitoring pre- and post-change activities of the change management

As a senior level project manager, developing strategies and plans when introducing functional change in the division of DHS and State of TN

Well versed on procurement consultation and ability to come up with RFP, validating vendor proposals, reviewing RFB, RFI and RFR and conducting the procurement activities

Detail oriented and understanding the stakeholder’s management strategy and maintaining the stakeholders’ expectations on the quality of deliverable

Expertise in PMO function or unit, with an established understanding of PMO practices and policies, including Project Governance and Resource Management

Prepared and submitted weekly status report and lead presenter for monthly meetings

Excels on Risk Management and come up with risk management plan in order to manage the negative risks and enhance the positive risks

Established and lead strong change control board to review and approve/reject the change requests

Excellent coordination with executive level of customer and other stake holders which includes multiple vendors

Supporting the PMO to implement the best practices

Senior Project Manager

AIG Insurance/NTT Data, Nashville, TN Jan 2015– Dec 2015

American International Group, Inc. (AIG) is a leading global insurance company. Tracing its roots to a company started in Shanghai in 1919, today AIG provides a wide range of property casualty insurance, life insurance, retirement products, mortgage insurance and other financial services to customers in more than 130 countries and jurisdictions. AIG’s diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.

Selected Accomplishments:

Prepared, established the business case and getting the approvals from the stakeholders to initiate the 5 MN, case management projects, planning the project, executing the project based on the plan, monitoring and controlling the project, and closing the project in given schedules and budget

Build the stakeholders register, stakeholder management strategy and established communication plan

Delivered accurate project plan to track the project in terms of schedules, cost to meet the nearby millstone dates and project milestone dates and executing the projects in AGILE methodology

Expertise on underwriting and business rules which enable to deliver the project as per the schedules

Excellent on Technology, preparing and supporting to create the business transformation into design solutions, helping technical team to resolve technical issues to meet the milestone dates

Excels at communicating with stakeholders to provide accurate reporting and information regarding the ongoing projects, risks and initiatives, driving steering committee meeting as a lead presenter in Matrix Organization

Establishing Risk Management Plan, identifying and categorizing risks, preparing risk response planning, contingency planning, and controlling and closing the risks throughout the project.

Planning the quality, perform quality assurance, supporting quality audit, controlling quality in order to meet the customers’ quality needs

Migrated data and application from legacy to the emerging technologies

Established change control board to review and approve/reject the change requests

Efficiently managing project issues and risks through risk management plan, issue and risk logs

Superior coordination with customer and other stake holders which includes multiple vendors

Support the PMO to provide the best practices of project methodologies, and creating the templates

WIPRO TECHNOLOGIES Nov 2005– Jan 2015

Wipro, one of the world's most trusted brands, is a name with a long history. Building on its varied expertise and domain

Knowledge, Wipro offers clients a wide range IT, BPO and R&D services. These services enable business to "Do Business Better" through optimum use of technology and process excellence and help you to perform in this dynamic market environment

Selected Accomplishments:

Senior Project Manager (Application Development): JPMC, Columbus, Ohio Aug 2011–Jan 2015

Handpicked as preferred project manager for multimillion-dollar Mortgage (LOS) projects, selection negotiated by study delivery managers, with contract award contingent upon project manager assignment.

Preparing the project plan, executing the project as per the plans and milestones keep informed to the stakeholders

Maintaining the stakeholders register, stakeholder management strategy and established communication plan

Understanding and managing the customer quality requirements and come up with quality management plan

Stepped in, turned around, and saved a $1.5Mproject, successfully restoring client confidence for a five-year, at-risk project by building and deepening customer relationships for the express purpose of surpassing client expectations and advancing project status.

Expertise and provide training to the peer project managers in the softer skills of team dynamics, team building and group motivation.

Project Manager (Application development): Bank of New York Mellon, New York Apr 2010–Aug 2011

Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management

Well-handled risks at entire project life cycle including low priority risk at Watch list

Knowledge on broker dealer domain helps to achieve the project objectives on time

Greater coordination of user acceptance testing and communicate the status to the team in order to fix any staples in UAT testing

Provide design guidelines to the team and make sure that it is with in the legal limits and fine accuracy

As a Scrum Master, conducted daily scrums, sprint planning and sprint retrospectives

As an interface between the Product owner and the team to make sure that the team is well informed about the project status updates

Project Manager (Application development): Nationwide Insurance, Chennai, India Mar 2007–Apr 2010

Analysis the project feasibility study for the stakeholders in order to initiate a new billing Project

Developing business process flow diagram using the Business Process Model (BPM)

Expert on credit card domain in order to assist the BA’s to come up with the requirements

Developed the Project Charter and get it approved by business stakeholders, and compliance teams

Excellent in develop project scope documents and project plans include an analysis of benefit cost and work

Conducting JAD meeting and recurring meetings in the executive level

Project Manager (Infrastructure): Capital One Finance, Richmond, VA Nov 2005–Mar 2007

Introduced process which reduced costs and improved project efficiencies through centralized services and by implementing standardization.

Skilled communicator often involved in co-ordination of large number of groups with varying skills at multiple locations to accomplish tasks and goals

Well verse with ITIL based change management, incidence management, problem management, and CMDB

HINDUSTAN CORPORATION/IBM, INDIA Jun 2002– Nov 2005

Selected Accomplishments:

Senior Software Engineer: AIG Insurance, IBM, Kolkata, India

Involved in designing layers in application like UI Controllers, service agents, service interfaces, and business components and data objects using C #.Net, and SQL Server Database

Excel in the logical design of new enterprise applications incorporating activity, sequential, class, and use-case diagramming

Defined Configuration Management / Software Development processes and standards that are now used at Hindustan. This includes namespace, code structure, logging, common code, unit testing, and code review standards

Well versed in SQL Server DB coding reviews

Technical mentoring for group of developers

Shared responsibility for the development of a Request for Proposal (RFP) to bid on application development work for the company

Worked with stakeholders to define detailed requirements, performed work estimations with team, and created project plans for software development efforts

EDUCATION&PROFESSIONALTRAINING

PhD, Data Science in Cybersecurity, KALASALINGHAM UNIVERSITY, CHENNAI, INDIA

Master of Computer Application, UNIVERSITYOFMADRAS, CHENNAI, INDIA

Master of Business Administration, BHARATHIDASAN UNIVERSITY, TRICHY, INDIA

B.Sc., Computer Science, MADURAI KAMARAJAR UNIVERSITY, MADURAI, INDIA

HIGHLIGHTS OF PROFESSIONAL DEVELOPMENT:

Project Management Professional (PMP)

Amazon Web Services (AWS) Solution Architect Associates

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