WILLIAM F. BEVILACQUA Phoenix, AZ ***** US Phone: Cell: +1-602-***-**** ad4sfz@r.postjobfree.com

www.linkedin.com/in/bill-bevilacqua-4993b

PROFESSIONAL SUMMARY:

Project/Infrastructure: Experience utilizing Agile, Scrum, and Waterfall methodologies. Utilizing all methods to complete the tasks needed and sometimes combining methods to achieve desired tasks. Projects included integration Cloud architecture, Server upgrades, FW (physical/virtual), DR, DDoS, Upgrade SaaS, Raid, SAN, NAS, and installation of Data Storage at multiple data centers. Telcom install WiFi, experience with wireless communications.

Software projects: PM on software upgrades and development from initiation to closure. Responsible for project planning and status, risk management, and issue resolution. Developing project deliverables including project plans, schedules, and status reports. Facilitating meetings including preparing agendas and coordinating scheduling and materials, documenting meeting minutes, following-up action items; gathering, organizing, and distributing project related documentation. Software projects included updates to web sites for CVS, and install new SaaS for Honeywell Aerospace, Amex, and Xerox.

Program/Change Management: Experience working In the Public sector with State od AZ AHCCCS and Sr PM for the US Census. Planned and tracked and reported on project releases ensuring alignment, reporting risk, and issues as needed. Experience providing Strategic Planning and Change Management for IBM creating new and process management processes and benchmarking tools to update their existing service operations. Used various tools to ensure timely updates, MS Office JIRA, SharePoint, Visio, and others. Used ServiceNow to assign incident tickets to appropriate IT support groups or technicians based on skillset and workload. Conducted root cause analysis for major incidents within ServiceNow, documenting contributing factors, identifying systemic issues, and recommending corrective actions to prevent recurrence and improve overall system reliability. knowledge of key supply chain processes

Compliance: Implement new compliance corporate policies at Wells Fargo. Defining and identifying requirements, creating WBS, project plan, and identifying risks and creating operations documentation for new processes and procedures, and identifying and closing existing gaps. Work on the compensation process to the affected end-users. Certified ISO9000 Auditor, designed & developed and implemented ISO9000 processes for IBM. Sarbanes Oxley auditor to ensure compliance.

Security: Experience working on multiple projects. DDoS project testing network capacity. Multi-factor authentication (MFA) software rollout. FW’s installations both physical and virtual. IDme to enhance AHCCCS Fraud protection.

Skills/Leadership: Microsoft Team Foundation Server (TFS), Azure DevOps, MS Project, PMO, JIRA, SharePoint, MS Office, OneNote, Visio, Clarity, Cisco, Webex, MS Dynamics, CRM, Telecom, Leadership, Budgets, TQM, Team Management, Risk/Issue Management, Change Management, Contract Management, Quality Management, Negotiations, MS 360, Active Directory. Managed multiple teams, remote an co-located in matrix organization sharing resources.

Education:

Certified Scrum Master (CSM)

Agile Certificate (ACP)

Project Management Professional (PMP)

BS Degree - SUNY Oneonta

System Analysis and System Programming – NYU

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PROFESSIONAL EXPERIENCE:

Sr Project Manager

State of Az, AHCCCS May 2023 – Feb 2024 Phx, Az

Projects: update and release of new health plan projects into Azure. Most recent project was to incorporate IDme application into Azure for the purpose of increasing security in the processing of claim into the AHCCCS system. Other responsibilities included Incident management tracking fraudulent activities and implementing edits and program fixes to close gaps. Created project Charters, Sow’s, Plans, RACI, Raid and managed the expectations, deliverables and ERP planning.

Worked with resources and stakeholders to build project teams and partnered with vendors to coordinate deliverables in accordance with plan, working within the triple constraints of time, budget, and specifications for medium and high-complexity projects. Managing Change Management impacts to project financials and communicating project goals, status and risks to team and stakeholders. Lastly managed Project Changes, Risks, and Issues. Identifying probability, creating mitigation plans, and obtaining resources to address impact to the project.

BBevilacqua Consulting May 2022 – March 2023

Project Manager/Principle Phx, Az

Providing contract services. Project Management, Infrastructure/Telecom, and software projects.

Compliance, Process review, Strategic Planning, Issue, and risk analysis. Security testing, auditing.

Below is a partial list of contract engagements:

Project Delivery Manager / Change Management

AZBoardwalk (IMPACT Technology) May 2022 – November 2022 Scottsdale, Az

Changed and upgraded POS Ticketing system for the Phoenix Aquarium and other business units including multiple retail shops. Revenue management, Business Operations, Retail, Food and Beverage and eCommerce Sales, Marketing, and Customer Engagement. Documented current infrastructure and network topology and identify areas that are needed to bring the environment to planned future growth.

Sr Project Manager

Pacific Interpreters, Aug 2021 - Mar 2022 Phx, Az

PM on a large integration project to update an existing product, incorporating various vendors to update and implement change management to enhance product. The multi-phase project included Creating AWS environment, data storage, data mapping, data development, a new front landing page, SSO, and accounting schemes. Coordinated multi-teams to meet scheduled delivery date, forecasting On-time and on budget estimates and bottom-line impact with scope change/forecasting. Documented Projects using Confluence and JIRA

BBevilacqua Consulting April 2019 – Aug 2021

Project Manager/Principle Phx, Az

Providing contract services. Project Management, Infrastructure/Telecom, and software projects.

Compliance, Process review, Strategic Planning, Issue, and risk analysis. Security testing, auditing.

Below is a partial list of contract engagements:

PPG Feb 2021 – April 2021

Sr. Project Manager M&A Phx, Az

Responsibility to lead merging effort creating overall process to incorporate HR departments absorbing recently acquired companies. Ensuring that all personal, compliance, payroll benefits and other areas are incorporated.

One Step Retail Feb 2020 – April 2020 Phx, Az

Sr. Project Manager/Program Manager PM/Program manager with the primary responsibility for infrastructure buildouts, integrating new and existing POS systems, ensuring PM's complete software installation and upgrades and customizing application per scope. Utilizing MS Teams, Waterfall, Agile/Scrum methodology to ensure on time, and on-budget results. Managed field team for installations. Position ended due to Covid-19 closing retail.

Wells Fargo Sept 2019 – Nov 2019

Sr. Project Manager Chandler, Az

Primary responsibility upgrading software applications and infrastructure projects which included server upgrade and adding new storage, following Waterfall, Agile, & Scrum methodology on several projects to meet deliverables.

Dignity Health Infrastructure April 2019 – Sept 2019

Sr. Project Manager, Infrastructure Group Phx, Az

Manage the implementation of the Palo Alto Firewalls migrating 20+ sites, coordinating field teams.

Coordinated vendor management. Scheduling rollouts for migrations. Documented Projects status using SharePoint and other MS Office tools.

Safeway May 2018 — April 2019

Sr. Project Manager - Software/Infrastructure Phx, Az

Primary responsibility to update software and roll-out the upgrade to over 2500 stores and POS and handheld devices. Other projects included security application for MFA. Change Firewalls from physical to virtual. Projects Managed: FW, POS/Inventory.

Intel September 2016 — March 2018

Sr. Project Manager M&A Tempe, Az

Member of M&A (mergers and acquisitions) Group. Lead PM of team to deliver and integrate newly acquired business/s into Intel on time and within the budget. Responsibilities included Supporting M&A Program Manager, PMS, and PMO & ERP MS Dynamics software.

Charles Schwab Jan 2016 – June 2016

Sr. Project Manager/Infrastructure Phx, Az

Managed technical leads in planning, technical design, development, testing, cutover, and operations support to test Schwab’s network and infrastructure for DDOS and disaster recovery, (DR).

Responsible for managing compliance issues using Archer tool tracking, updating, and approving remediation plans. Performing on-going health assessments to identify any gaps in remediation process.

American Express Jul 2015 – Dec 2015

Project Manager/Software Phx, Az

PM in the United Communications & Collaboration team, to implement collaborative business applications SaaS - (HipChat and Webex and others). Responsibilities included changes to applications to integrate software into development tools suite. Other projects included working on Telco and voice infrastructure projects, new builds, and relocations.

Wells Fargo Nov 2014 – Jul 2015

Project Manager/ BA Phx, Az

PM for Deposit Products Group (DPG) to implement a new compliance corporate policy.

Defining and identifying requirements, creating WBS, project plan, and identifying risks and creating operations documentation for new processes and procedures and identifying and closing existing gaps. Part of PMO Strategic Planning to identify business management solutions. Re-designed and updated the SharePoint Site to provide an auditable site for internal and external auditors. PM for Deposit Products Group (DPG) to implement a new compliance corporate policy.

Stream Intl Mar 2014 – Nov 2014 Phx, Az

PM Service Delivery Provided diagnostics support and upgrading current training processes to meet present needs, supporting nationwide coverage. Project included hardware analysis and upgrades to server upgrades for voice infrastructure. Implemented supply chain processes for stocking labs.

Xerox Nov 2013 – Mar 2014

Project Manager Infrastructure Phx, Az

PM on the development of software applications for individual sites utilizing agile method for development and then coordinated installation of software and hardware. Responsible for the site construction at various locations. Projects included roll-out for 4 sites for the State of Utah/AZ

CVS Caremark Corporation May 2013 – Nov 2013

EPM Enterprise PM Scottsdale, Az

Managed multiple software projects, Web upgrades and SQL database upgrades.

Responsible for managing co-located and remote (offshore) teams in the development, testing and implementation of software. Followed SDLC/Waterfall/Agile methods although at times imitating a short sprint to bring projects in on time.

BBevilacqua Consulting Sep 2010 – May 2013

Project/Process Manager Phx, Az

Offering services from project management, process improvement, and updating documentation.

Below is a partial list of contract engagements:

American Express - Project Manager

Project manager for IPAEM group, (Incident and Problem Management). Established PMO process to prioritize projects and resource planning.

Honeywell - Project Manager PMP

Infrastructure and software/application development projects. Install of new data storage and servers/POC (proof of concept), project from pilot to delivery. Security software upgrade. Security solutions for mobile devices, Telecom installation.

Part of PMO to estimate cost and resource planning.

Ricoh - Project Manager PMP

Design and implementation of a process to collect and reconcile revenue-using Oracle to reconcile revenue and costs.

Trained GEO teams on how to process contracts and generate invoicing acting as liaison with IBM.

IBM, 8/1995 – Sept 2010

Service Delivery Project Manager

Service delivery mgr. for multiple service teams across multiple states. Supporting Mainframe, mid-range environments down to desktops and POS. Managed roll-outs of data storage, server farms and telecom projects and rollout of software updates. Managed budgets for western division and perform ISO auditing and Sarbanes-Oxley (SOX) compliance. Use my knowledge of key supply chain processes to maintain and reduce cost for service delivery.

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