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Customer Retention Success

Location:
Wynnewood, PA
Posted:
April 04, 2024

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Resume:

MERIMA SULLIVAN

P

267-***-****

E

ad4sc4@r.postjobfree.com

A

*** ********* ***

Jenkintown Pa.19046

W

OBJECTIVE

EDUCATION

My strengths are my ability to build relationship with customers and my ability to manage a team. Ensure that customers have a positive shopping experience. Retained excellent customers satisfaction for customer retention.

Temple Tyler University

Philadelphia

Pennsylvania

Bachelor in Art Science (BA)

STUDY

JEWELRY AND METALSMITHING

AWARDS

RECEIVE OUTSTANDING ACHIEVEMENT IN THE FIELD OF CRAFTS FROM

MONGOMERY COUNTY CHAPTER OF PENNASYLVANIA GUILD OF CRAFTSMEN

EXPERIENCE

SALES REPESENTATIVE

GARLAND OF LETTERS BOOKSTORE 2015 - 2023

~ Managed inventory levels by ordering sufficient stock for Books,

Jewelry, Crystals etc.

~Prepared merchandise for purchase. Developed key customer

relationship to increase sales.

~Opened and closed registers by counting money, separating

charge slips and balancing.

~Developed and maintained relationship with existing clients to

ensure customer satisfaction.

SKILLS & ABILITIES

~Customer Needs Assessment

~Product and Service Knowledge

~Sales expertise

~Customer Success Management

~Customer Retention Abilities

EXPERIENCE

Caregiver

Julia Lessing Rosenwald 2013 - 2017

Silver Lining Homecare 2010 - 2013

~Assist clients in their personal tasks, such as bathing and dressing

~Arrange transportation to doctors’ offices or other outings

~Administer simple prescribed medications

~Assist patients with mobility and physical therapies/exercise

~provide companionship and basic emotional or psychological

Support

~Monitor patients (vital signs, temperature, respiration, etc) and

report on their condition

OBJECTIVE

The ability to offer high-quality care and support to clients while

meeting their needs with empathy respecting their rights.

Interact with clients in such a way to give them dignity so clients

feel valued and safe while assist them with daily actiivies.

SKILLS & ABILITIES

~Reliable, trustworthy and optimistic

~Familiar with basic nutrition and personal hygiene standards

~Proven working experience as home Health Aide

~Ability to monitor vital signs

~Proficiency in English, good communication

~Caring and compassionate personality

~Patient

~Problem solving

YOGA INSTRUCTOR

Experienced yoga instructor for over 25 years passionate about guiding students to discover their inner wisdom and healing through the practice of yoga. Committed to inspiring and empowering individuals to reach their potential.

REFERENCES

[Available upon request.]



Contact this candidate