Human Resources Hr Generalist

Robin Boggs

ad4s70@r.postjobfree.com 864-***-**** Easley, SC

SUMMARY

Seasoned HR professional with 17 years of comprehensive experience, including a role as HR Generalist, adept at enhancing employee relations and performance management. Proven track record in recruitment, policy development, and benefits administration across diverse industries. Seeking to leverage my expertise in this HR position to foster a dynamic and compliant workplace.

EXPERIENCE:

JB Consulting Systems, Remote, SC

Human Resources Consultant 09/23 – Current

• Delivers diverse Human Resources services to multi-state clients with a focus on recruitment, onboarding, and policy/procedure development and interpretation.

• Spearhead recruitment efforts resulting in a significant increase in qualified candidates for open positions.

• Handles HR Form creation, benefits administration, employee change processing, and other related HR processes.

• Conducts in-depth employment law research to ensure compliance with state and federal regulations. The Walt Disney Company, Remote, SC 08/23-Current

Associate Recruiter

• Conduct interviews for the Disney College Program, identifying top talent aligned with the Disney mission and exemplifying core values.

• Played a key role in various special recruitment projects, contributing to the successful identification and hiring of top-tier talent and showcasing my ability to excel in dynamic and targeted recruitment initiatives.

• Create memorable interactions with candidates, ensuring every engagement is as magical as the first. Proactive MD, Simpsonville, SC

People Operations Manager 08/22-6/23

• Achieved promotion to Manager within six months of starting.

• Managed the Talent Acquisition Team, ensuring effective recruitment processes.

• Provided HR support that led to a 10% improvement in overall staff satisfaction scores.

• Implemented performance management initiatives that resulted in a 15% increase in employee retention.

• Collaborated with management and employees to enhance work relationships, boost morale, and improve productivity and retention.

• Identified HR trends, challenges, and opportunities for continuous improvement. Proactive MD, Simpsonville SC

People Operations Business Partner 02/22-8/22

• Restructured onboarding procedures resulting in a 5% decrease in onboarding time and improved compliance rates.

• Successfully resolved employee relations issues resulting in a 20% decrease in disciplinary actions.

• Offered HR policy guidance that led to a 105 increase in staff adherence to organizational standards. Pharmaceutical Associates, Greenville, SC 11/18-9/21 HR Generalist

• Conducted employee relations investigations that resulted in a 25% decrease in reported incidents.

• Led training sessions on key workplace topics, resulting in a 15% increase in employee performance metrics.

• Managed FMLA and Leaves of Absence processes and procedures.

• Provided day-to-day performance management guidance to leadership, including coaching, counseling, career development, and disciplinary actions.

• Streamlined onboarding processes reducing onboarding time by 205 and increasing new hire satisfaction by 10%. Innovate HR, Greenville SC 10/16-10/18

HR Manager

• Successfully managed multiple complex HR portfolios, programs, projects, and processes concurrently.

• Developed and implemented programs, policies, and procedures ensuring compliance with federal, state, and local employment laws for clients.

• Conducted employee relations inquiries that led to a 20% increase in employee satisfaction scores.

• Managed, trained, and facilitated all FMLA, Leaves of Absence, and Workers Compensation processes and procedures.

• Designed and facilitated a woman in leadership training course, offering guidance and support to empower women in stepping up in their roles.

Proaxis Therapy, Greenville, SC 10/09-6/15

Office and Patient Benefits Specialist

• Managed front office operations for a physical therapy office, handling scheduling, patient registration, file management, and co-pay processing.

• Enhanced patient relationships resulting in a 15% increase in patient satisfaction scores.

• Trained new front office personnel leading to a 10% decrease in onboarding time and improved employee retention rates.

Ideal HR Solutions, Greenville, SC 05/08-7/09

Benefits Manager

• Served as the Benefits Manager and Time and Attendance Administrator for a Human Resources Consulting Company.

• Managed benefits programs for a workforce exceeding 1,000 employees resulting in a 95% participation rate during open enrollment.

• Implemented training for Time and Attendance systems, resulting in a 15% increase in system utilization and accuracy.

• Reconciled monthly insurance bills for accuracy and completeness.

• Coordinated monthly orientations that improved benefits understanding for new hires, resulting in a 10% decrease in benefits-related inquiries.

The Cliffs Communities, Travelers Rest, SC 09/06-05/08 Lodging Operations Manager

• Managed daily operations of Reservations, Concierge, and Housekeeping for all lodging outlets within the Cliffs Hospitality Group.

• Administered a $100,000 operation budget, achieving a 10% decrease in operations costs while maintaining service quality.

• Provided senior management with analytical reports that supported strategic decision making and led to a 5% increase in revenue.

The Westin Poinsett Hotel, Greenville, SC 10/04-9/06 Front Office Manager

• Led a diverse team of 25 staff members resulting in receiving the “Manager of the Quarter” award for exceptional leadership.

• Managed a $300,000 budget for payroll and expenses, achieving a 10% decrease in expenses while maintaining exceptional service quality.

• Prepared quarterly action plans, contributing to continuous improvement in operations and guest services.

• Maintained operational standards that consistently met guest satisfaction goals, resulting in an average guest service score of 8.35.

Education:

Herkimer County Community College, Herkimer, NY 1992-1994 - Pursued coursework in Travel & Tourism Greenville Technical College, Greenville, SC, 2003-2006 -Pursued coursework in Human Services.

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