BOBBIE STAMPER

Aylett, VA *****

ad4rz6@r.postjobfree.com

+1-804-***-****

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Work Experience

Customer Service Representative

Humana - Lexington, KY

July 2023 to October 2023

Call service rep for Humana Medicare, answered and made calls to members regarding their insurance coverage and claims. Used several different computer programs for researching members claim status and benefits. Called providers offices to discuss procedures done Registered Nurse

Virginia Commonwealth University Health System - Richmond, VA June 2002 to September 2020

Administered medications via oral, IV and intramuscular injections and monitored responses. Managed care from admission to discharge.

Provided direct patient care, stabilized patients and determined next course of action. Minimized hospital stays with recovery-centered approaches, reducing average in-patient stay length. Monitored patient reactions to drugs and carefully documented findings. Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations. Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.

Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads. Led successful team comprised of RNs, LPNs and ancillary staff. Organized and managed care of patients undergoing various therapies and procedures. Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.

Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.

Audited charts and reviewed clinical documents to verify accuracy. Trained new nurses in proper techniques, care standards, operational procedures and safety protocols. Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.

Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments, and supervising team comprised of nurses, LPNs, technicians and unit clerks.

Licensed Practical Nurse

Virginia Commonwealth University Health System - Richmond, VA November 2000 to June 2002

Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels. Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Cared for wounds, provided treatments and assisted with procedures. Monitored and tracked patient vitals in Cerner system to keep team informed of changing conditions. Gathered lab specimens, ordered tests

Collaborated with RNs, MDs to assess patient needs, plan and modify care and implement interventions. Used aseptic techniques to provide sterilized wound care and dressing applications. Obtained patient vital signs and input/output measurements from inpatients. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self- management and wound management.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Comforted and counseled patients and families throughout care process. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Performed routine evaluations of each patient's status, needs and preferences. Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning. Documented accurate and complete patient information to address patient problems and expected outcomes.

Assisted with admissions, appointments, transfers and discharges. Administered controlled narcotics, inserted IVs and performed catheterizations. Supported physicians during examinations and scans to assist with diagnostic procedures. Obtained biological specimens for ordered tests and prepared for laboratory transport. Delivered updates in patient status to charge nurse, recording changes in medical records. Licensed Practical Nurse

Pamunkey Regional Jail - Hanover, VA

October 1998 to October 2000

Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels. Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Cared for wounds, provided treatments and assisted with procedures. Monitored and tracked patient vitals in computer to keep team informed of changing conditions. Used aseptic techniques to provide sterilized wound care and dressing applications. Obtained patient vital signs and input/output measurements from inpatients. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self- management and wound management.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Comforted and counseled patients and families throughout care process. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Performed routine evaluations of each patient's status, needs and preferences. Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.

Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning. Documented accurate and complete patient information to address patient problems and expected outcomes.

Assisted with admissions, appointments, transfers and discharges. Performed functional assessments for admission and discharge. Administered controlled narcotics, inserted IVs and performed catheterizations. Supported physicians during examinations and scans to assist with diagnostic procedures. Obtained biological specimens for ordered tests and prepared for laboratory transport. Licensed Practical Nurse

Powhatan Correctional Center - State Farm, VA

May 1994 to June 1998

Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels. Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Cared for wounds, provided treatments and assisted with procedures. Monitored and tracked patient vitals in charts to keep team informed of changing conditions. Gathered lab specimens, ordered testing and interpreted results to diagnose patients. Used aseptic techniques to provide sterilized wound care and dressing applications. Obtained patient vital signs and input/output measurements from inpatients. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self- management and wound management.

Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Comforted and counseled patients and families throughout care process. Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

Performed routine evaluations of each patient's status, needs and preferences. Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.

Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning. Documented accurate and complete patient information to address patient problems and expected outcomes.

Assisted with admissions, appointments, transfers and discharges. Performed functional assessments for admission and discharge. Administered controlled narcotics, inserted IVs and performed catheterizations. Supported physicians during examinations and scans to assist with diagnostic procedures. Obtained biological specimens for ordered tests and prepared for laboratory transport. Delivered updates in patient status to charge nurse, recording changes in medical records. Education

Bachelor of Science in Nursing

Virginia Commonwealth University - Richmond, VA

May 2002

Nursing

St Mary's School of Practical Nursing - Highland Springs, VA May 1994

Skills

• Accurate Documentation Infection Control Program Advisory Care Coordination Diagnostic Software

Attention to Detail Infection Control Process

Critical Thinking Coordination

Decision Making Infection Control

Creative Problem Solving Delegation and Motivation Infection Control Procedures

Certifications and Licenses

RN License

LPN

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