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Security Officer Customer Service

Location:
Philadelphia, PA
Salary:
$26.00
Posted:
April 04, 2024

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Resume:

Shaneen Allen

ad4rwy@r.postjobfree.com

**** ******* ****** ************, ************ 19104 / 267-***-****

Objective: To obtain employment where I can apply my professional experience and work habits to meet and exceed company goals and expectations

• Summary of Skills: Correctional Officer, Security Officer, Firearms Training, Site Coordinator, Laboratory procedures; Home Care Aide, Urinalysis, Phlebotomy, Venipuncture, Injections, Vital Signs, Microsoft Office / Word/ Suite, Sterile Trays and Exam Tray Set-Up, Customer Service Skills, CNA, Home Health Aide, CPR/First Aid Certified, ICD-9/ CPT Coding, Physical Therapy Modalities, Appointment Scheduling, Patient Charting/Medical Records Management, EKG, Instrument Sterilization Techniques Telephone Etiquette, PSC, Patient Registration, Processing Specimens, Transport Specimens, Supervised Laboratory

Experience:

Philadelphia Housing Authority

Clerk1 October 2022- Present

• Perform administrative and clerical duties which include handling business transactions, preparation of letters and other forms of correspondence and reports.

• Sort and file records, make copies; sort incoming mail and deliver to appropriate department or individual; process outgoing mail

Philadelphia Department of Prisons

Correctional Officer March 2022- October 2022

• Oversees men’s Prison C.F.C.F. while monitoring 80 incarcerated persons in a Correctional Facility living areas, recreation activities area and visitation areas.

• To coordinate and monitor movement of incarcerated persons, conducts counts, and provides emergency response as needed.

• Women and Juvenile Prison R.C.F were monitored as needed. This facility is more secured prison for Juveniles.

• P.I.C.C. men’s Prison was also monitored movement of incarcerated persons, conducts counts, and provides emergency response as needed.

Philadelphia Parking Authority

Site Coordinator/ Supervisor September 2015- March 2022

• Supervisor who provides exceptional service to all patrons who need to park their vehicles in our Garage and other Facilities in Philadelphia.

• Staff will assist customers with their tickets, questions about parking, etc.

Quest Diagnostics

Phlebotomist/ PSC August 2018 - December 2020

• Processing the specimens was a job I enjoyed because I like a more hands on approach when I’m working and helping to provide Safe, Fast and Caring results to the Patient at the end of the day.

• High volume of patients while also multitasking from Registering Patients for their procedures.

• At times I also had to rotate working in the lab drawing blood and collecting specimens of all types to be spun in the Processing room.

LabCorp

Float Phlebotomist/ PSC July 2017- March 2018

• Hired Permanent Position from Aerotek Scientific to work for LabCorp as a floater.

• High volume of patients while also multitasking from Registering Patients for their procedures. • At times I also had to rotate working in the lab drawing blood and collecting specimens of all types to be spun in the Processing room.

• Processing the specimens was a job I enjoyed because I like a more hands on approach when I’m working and helping to provide Safe, Fast and Caring results to the Patient at the end of the day.

Aerotek Scientific

Phlebotomist June 2017- October 2017

• Temp Agency Contract to Hire for Phlebotomy.

• Fast pace Venipuncture and blood draws for over 30 or more patients a day, labeling and collecting specimens, I assist other health professionals to give patients the proper care.

Unique Staffing

Phlebotomist / Medical Assistant April 2015- July 2016

• Fast pace Venipuncture and blood draws for over 30 or more patients a day, labeling and collecting specimens

• I assist Doctors, Nurses and other health professionals to give patients the proper care.

• Greet patients daily, driving from facility to facility then drop off specimens and blood to the labs. Also it is a must that I keep my stock of supplies in my car and cart at all times.

Carepine Home Health

Phlebotomy/ Medical Assistant August 2014- February 2015

• Vitals, patient charting (manually & electronically), gave patients medicine and equipment for medical needs when they were leaving the office. (i.e. asthma pumps, Tylenol)

• My bedside manners include drawing blood at times, taking vitals, changing beds, while

taking patients throughout the day to therapy or rehabilitation appointments

Sarahcare Health & Hospice

Home Health Aid/ Medical Assistant January 2014- July 2014

• Sympathetic also reliable when communicating with my patients that needs my special attention, whether its bathing or lifting my patients in or out of wheel chairs and buses

• My bedside manners include drawing blood at times, taking vitals, changing beds, took patients throughout the day to therapy or rehabilitation appointments

Atlantic Diagnostics Inc.

Mobile Phlebotomist February 2013- June 2014

• Fast pace Venipuncture blood draws for over 40

or more patients a day, labeling and collecting specimens, etc.

• Greet patients daily, driving from facility to facility then drop off specimens, blood to labs. Also it is a must that I keep my stock of supplies in my car. Fast pace Venipuncture and blood draws for over 30 or more patients a day, labeling and collecting specimens, etc.

Liberty Resources January 2013- March- 2014 Home Health Aid

• Greet patients, cook, drive patients to the market to help with groceries, when a patient needs help washing clothes and cleaning

• I helped with washing, lifting patients but for the most part any patient who needed special attention with changing bandages and any other abrasions because my job is to make the patients feel comfortable.

Aculabs Inc. August 2011- May 2013

Mobile Phlebotomist

• My bedside manners include drawing blood at times, taking vitals, changing beds and taking patients throughout the day to therapy or rehabilitation appointments

• Greet patients daily, driving from facility to facility then drop off specimens, blood to labs. Also it is a must that I keep my stock of supplies in my car and my work cart.

Germantown Pediatric October 2010-June 2011

Medical Assistant Intern

• Gave immunization shots to children 0-21years old, blood draws for children younger than 2 years old and specimen collecting.

• Vitals, patient charting (manually & electronically), gave patients medicine and equipment for their medical needs when they were leaving the office. (i.e. asthma pumps, Tylenol)

Liberty Court April 2009- July, 2010

Home Care Associate/ Medical Assistant

• Sympathetic also reliable when communicating with my patients that needs my special attention weather its bathing or Lifting my patients in or out of wheelchairs and buses

• My bedside manners include drawing blood at times, taking vitals, changing take patients throughout the day to therapy or rehabilitation appointments

RAV Security

Security Officer January 2007- March 2009

• Securing the premises and personnel by staying on patrol, monitoring surveillance equipment performing building inspections, guarding entry points and verifying visitors.

• Respond to alarms and react in a timely manner. Secure all exit doors and windows.

• Inspect and patrol premises regularly.

Education and Training:

Thompson Institute, Philadelphia, PA December 2009- March, 2011

Medical Assistant Program Diploma

Mastbaum High School, Philadelphia, PA September, 2001- June, 2005

High School Diploma



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