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ICT Infrastructure Manager & Security ICT

Location:
Nairobi, Nairobi County, Kenya
Posted:
April 04, 2024

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Resume:

ORIFAH WAFULA PETER WYDLER

CISM,CISA, CEH, ITIL, PRINCE2,CHFI-

Security

CONTACTS

ad4rvc@r.postjobfree.com; ad4rvc@r.postjobfree.com

+254***-***-*** or +254-***-***-***

INTRODUCTION

As a results-driven professional in the field of ICT, I have over 15 years working experience in: data analysis, system administration, installations, upgrading, configuring, troubleshooting IT infrastructure, network monitoring, IT security, analyzing organizational software needs whilst devising solutions and ensuring availability of these systems. I aim to add value through designing, directing and managing company-wide process of management and development, all of which facilitate organization effectiveness and growth. I desire to obtain a meaningful and challenging position that will enable me to learn and gain practical knowledge and skills for the benefit of the organization. W O R K E X P E R I E N C E

Manager Infrastructure & IT Security - ICT

HARAMBEE SACCO LTD • June 2015 – Present

Design, implementation, support, monitoring and maintenance of the Data Centre and other site infrastructure and services, including server and storage hardware, LAN and WAN services, telephony services, electrical supply (UPS, Generator), Cooling and suppressant system and ensuring availability of infrastructure services. Design, implementation, support, monitoring and maintenance of infrastructure software platforms, including server/client operating systems, messaging and database services, reporting platforms, terminal services, VPN, web proxies and all other software-based system which provide infrastructures underpinning the IT Services.

Develop operational, installation, configuration and upgrade documentation for communication system, Hardware, network security, storage, software and other Computer related systems.

Liaising between other technical staff, management, users, and venders regarding Services requests, usage, standards, security and other technical matters. Perform technical analysis, implementation, configuration, and upgrading of virtualized server infrastructure based on VMware and upgrading of Server and Storage infrastructure.

Systems and network security consulting and review for all the application and for the customers as assigned by the lead consultant to suit the customer satisfaction. W O R K E X P E R I E N C E

IT- System Administrator

CFC STANBIC BANK • JAN 2012 – MAY 2015

Region Nairobi IT- System Administrator Responsibilities: Execute Start/End of day processes including month/year End processes and ensure these are completed within greed times to ensure high availability of service to branches and head office departments. Perform system and data backups in accordance with agreed cycles and ensure that all tapes/storage media are appropriately stored per Group guidelines and standards Print reports and statements and ensure timely distribution branch network and other head office departments Monitor system, manage user activity, network and data storage capacity and ensure these are within optimum limits. Verify data integrity by executing predefined system checks, conducting routine systems clean ups and other database/file management activities to ensure optimum system performance. Call logging on Team Track of after-hours calls, provide resolution and escalate where necessary. Collect and compile statistical information on system performance as directed by Team Leader. Successfully execute all intraday, overnight processing, start of day activities, Log/report/escalate all faults and incidents encountered in the computer Centre. Ensure high availability of all systems in the Computer Centre and Perform housekeeping/maintenance activities in the computer room as directed by TL Perform all backups/restores per procedures and ensure that all backup tapes/storage media are available and accessible for immediate use. Ensure the Computer Centre environment is maintained in a tidy/clean state and Participate in all Disaster Recovery Testing and Simulation activities. Provide solutions to problems encountered during intraday and night processing and log all incidents/faults and escalate to Team Leader Systems Administrator or Manager Computer Centre where necessary. Perform system Close of Business (COB) on T24 daily and Monthly for the entire bank. Perform deployments of Packs as directed by system development team through team leader datacenter. Working with TERMENOS team on testing and Implementation of PATCHES and changes for any module on T24 core banking application. OTHER POSITION HELD

Credit data Analyst/MIS-Credit

CFC STANBIC BANK• Jun 2010 – Jan 2012

System Administrator

CFC FINANCIAL SERVICES • OCT 2008 – OCT 2009

Customer Service

CFC STANBIC FINANCIAL SERVICS • OCT 2007 – SEP 2008 E D U C AT I O N

Masters of Science INFORMATION SYSTEM MANAGEMENT

University of Nairobi • Sep 2022 – Present- (2024). Bachelor INFORMATION TECHNOLOGY

Kenyatta University • Jan 2015 – Jan 2019.

Bachelor COMPUTER SCIENCE

European Business School - UK • Oct 2005 – Oct 2007 Major in Security.

Graduate Diploma COMPUTER SCIENCE

European Business School -UK • Jan 2003 – Jan 2005. Diploma - MANAGEMENT INFORMATION SYSTEM

Institute for Management Information System -UK • Jan 2000 – Jan 2002. Diploma INFORMATION TECHNOLOGY

The Mombasa Polytechnic University College • Jan 1999 – Jan 2001. S K I LL S

• Analytics Next generation networking Business intelligence System (IT) auditing

• Risk analysis Network management Azure Cloud architectures and service

• Digital content development and editing (social media, blogs, etc.)

• System and network security System (IT) auditing, data Risk analysis

• Call center operation (customer support) Customer relations Customer service

• Computer, laptop maintenance and Installing Network management Operating System Installing new software Project management Online support Business intelligence System administration

• IT support technical support Business intelligence Network management Installing new software System and network security IT support

• Local area networks (LAN), Project management technical support Online support Operating systems Next generation networking Cloud architectures and services Azure AWS (Amazon Web Services) Accounting IT-systems (use of) Accident prevention Online support Customer support,

• Call center operation (customer support) IT support technical support Strategizing Analytics Programming Customer relations Security operations Network Management Research Planning Quality control and supervision Quality management

• Project management Planning Office tools: Word, Excel, Outlook Networking Project monitoring and evaluation (M&E)

• Digital content development and editing (social media, blogs, etc.) C E RT I F I C AT E S

Certified Information Systems Manager (CISM)

The certificate is designed to certify the competency of security professionals to audit, control, monitor, and assess information technology and business systems. It covers process of auditing information systems governance and management of IT; protection of information assets; maintenance and service management; information systems operations; • Oct 2023 Certified Ethical Hacker (CEH)

CEHv8 is a comprehensive Ethical Hacking and Information Systems Security Auditing program, suitable for candidates who want to acquaint themselves with the latest security threats, advanced attack vectors, and practical real time demonstrations of the latest hacking techniques, methodologies, tools, tricks, and security measures. • Nov 2017 Prince 2 (Project Management)

PRINCE2 (an acronym for Projects IN Controlled Environments) is a de facto process-based method for effective project management. • Aug 2016 Certified Information Systems Auditor (CISA)

The certificate is designed to certify the competency of security professionals to audit, control, monitor, and assess information technology and business systems. It covers process of auditing information systems governance and management of IT; protection of information assets; maintenance and service management; information systems operations; • Oct 2013 ITIL v3 Foundation

ITIL Foundation provides a broad-based understanding of the IT life cycle and the ITIL concepts and terminology. • Oct 2013

Cisco Certified Network Associate (CCNA)

The Cisco Certified Networking Associate (CCNA) certification is the perfect starting point for emerging network engineers looking to enhance their foundational networking knowledge. It teaches students to install, configure, troubleshoot and operate LAN, WAN and dial access services for medium-sized networks. • Mar 2012

L A N G U A G E S

GERMAN

Spoken: Basic • Written: Basic

SWAHILI

Spoken: Fluent • Written: Fluent

ENGLISH

Spoken: Fluent • Written: Fluent

A SS O C I AT I O N S

ISACA – Kenyan Chapter

CAK- Computer Society of Kenya

EC - Council - UK

H O B I E S

Plying table tennis, Swimming and Socializing.

R E F E R E N C E S

JAMES O YOGO •

Deputy Director Cyber Security – Central Bank of Kenya Contact • +254-***-***-*** • Email: ad4rvc@r.postjobfree.com DAVID O AWUOR •

Manager Procurement - Harambee Sacco Ltd

Contact • +254-***-***-*** • Email: ad4rvc@r.postjobfree.com GEORGE OWAGA •

Head of Products – Stanbic Bank Ltd

Contact • +254-***-***-*** • Email: ad4rvc@r.postjobfree.com



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