Julie Cook

Rockledge, FL *****

ad4rpt@r.postjobfree.com

+1-321-***-****

I have 30yrs in the medical field as well as Customer Service. With my vast knowledge in Customer Service and the Medical Field I have done everything from being in Management to Back Office Medical Assistant. I have compassion and empathy for those that are in need of medical attention. I am a team player with a very pleasant outgoing personality. I feel I would be a great asset to your company/ practice with my experience. Authorized to work in the US for any employer

Willing to relocate to: Brevard County, FL

Authorized to work in the US for any employer

Work Experience

Night Supervisor

Freddie's Cleaning Service - Rockledge, FL

February 2008 to Present

• Reviewed and approved all accounts payable invoices.Supported clerical and order processing needs of sales staff and parts department.Contacted customers for support document requests regarding general ledger and other module entries.Consistently produced results beyond expectations of supervisors.Designed and maintained database to track financial resource usage.Contacted patrons whose checks were returned and followed established procedures to make Locked payment arrangements.Created numerous tables, queries, forms and reports, documented new procedures, and trained staff.Converted office into a computerized and efficient accounting operation by establishing specific policies and procedures. Managed a staff of 32 employees. Training of laws and equipment. Resolved all customer/employee problems. Letter of 25year accomplishments and medals COVID-19 Tester and Lead Supervisor

Medix Temp Agency/Bioreference - New Jersey

April 2021 to February 2022

1. Team lead Instructor and swabber. Currently running Accula, Lumira, Binax, testing machines. Payroll timesheets. Uploading of test for completed back to back passengers, children and crew members.

Computer inputting. Instructor and supervisor testing to employees. Responsible for performing complexity nasal swabs without causing any harm to the patient.Taking responsibility of team employees and action when indicated to do so properly and professionally. Ensures specimen integrity by adhering to procedures for specimen handling and processing. Adheres to Company policies and procedures including departmental protocols and CDC requirements. Hazmat and HIPPA regulations. Validation of testing equipment and systems proficiently. Data input and batching as well as uploading loading the required documentation of any said patient in a fast and timely manner. Taking all appropriate action according to predetermined protocols. Ensuring all employees doing the testing are also tested and requirements are met for safety of everyone. Direct Observation of all employees after all requirements are met on all testing procedures. Teaching all employees correctly on how to handle the testing procedures. Adhering to the ships requirements and protocols for the safety of passengers and employees. Letters of accomplishments Medical Assistant

Dr. Robert Dunne - Melbourne, FL

February 1993 to December 2015

Reestablished same day surgery practices for outpatient cases.Provided clinical care encompassing both acute and chronic medical conditions and injuries, admissions, discharge summaries, calling in prescriptions. Follow-up with surgical patience. Repaired surgical trays. Performed histories and physical examinations.Performed tests and treatments on both pediatric and adult patients including suturing, splinting and casting orthotics. Discussed cases with physician and other health professionals to prepare comprehensive patient care plan.Treated cases from acute injuries to chronic foot and ankle problems acquired from health issues. Counseled patients and their families on health and prevention issues.Educated patients about disease prevention and health promotion activities.Educated patients about disease prevention and health promotion activities. Maintained an outpatient practice including both office and hospital duties.Managed multiple system disease cases including hypertension, CAD, CHF, diabetes, arthritis, and cancer.Treated and evaluated patients with soft tissue injuries sustained in automobile and work-related accidents.Treated and evaluated patients with bone fractures, deep tissue wounds. soaking patients feet. Wrapping wet/dry cast. Ordering surgical supplies done in office. filing. Answering phones. Drawing up injections. Developing of x-rays in dark room. Combat Medic

Department of Defense, United States Army - U.S. Government - USA May 1994 to April 2015

Combat medic for air and land. Able to handle high stress level in chaotic situations. Served five Afghanistan deployments in ten year span. Saving lives of US men and women. Trained in surgical and nonsurgical medical task with variety and vast knowledge of medical procedures. Adhering to protocols, Following orders as well as caring for limb and life that I was sworn to protect. Serving both Active Duty as well as reserves.

Medical Assistant and Multi-tasked Front Office Cordinator Dr.Palaniyandi - Titusville, FL

March 1988 to June 1994

Performed routine rounds in nursing homes.Performed histories and physical examinations. Drawing blood vials.

Urine screenings. x-rays of chest. echocardiogram of the heart and vascular studies. Ekg, stress testing. holter monitor placement. scheduling of outpatient procedures, max 23 procedures, scheduling of Angio's, heart caths, emergency intakes for hospital admittance. Insurance referrals. follow-up with all on-call patients from ER as well as discharged inhouse patients. Calling in prescriptions. Following up with all pre-opt and post-opt patients.

Cardiovascular Technologist

Wuesthoff Memorial Hospital - Rockledge, FL

June 1989 to January 1992

Scheduling patients for stress testing, preforming stress test with and without scanning. worked side by side in Nuclear medicine. Transporting of patients to test sites for Cardio. Comparisons of past ekg, holter monitor screenings, stress test.

Preformed kegs on inhouse patients and ER. Assisting in code blue's with pulmonary care. Hooking up of holter monitors with inpatient and out patients. Scanning of Holter monitors. pulling charts. charting of test performed on the medical floors.

Education

Combat medic for USA in Tactical and extensive medical technologist USA MILITARY - Georgia

January 2021 to April 2021

BLS AND CPR TRAINING in Healthcare

Tampa, FL

2001 to 2002

Bachelor's in Business Administration

Eastern Florida State College - Cocoa West, FL

August 1989 to May 1992

Skills

• Oral Communication. (10+ years)

• Supervision and Training. Leadership/Advocacy. (10+ years)

• Customer Support (10+ years)

• Diagnosis & Treatment Care Planning. Patient Teaching. (10+ years)

• Radiology. Skin/Venipuncture. Stress EKGs. (8 years)

• Organizational Development. Procedure Development/Refinement. (8 years)

• Public Speaking. Public Relations. Project Management. Procedure Development/Refinement. Expediting Solutions. (8 years)

• Office Management (10+ years)

• Office Administration (10+ years)

• General Ledger Reconciliation (10+ years)

• Customer service (10+ years)

• Account Reconciliation (10+ years)

• Financial Report Writing (8 years)

• Bank Reconciliation (10+ years)

• Accounts Receivable (10+ years)

• Accounts Payable (10+ years)

• Journal Entries (10+ years)

• Phlebotomy (10+ years)

• Medical office experience (10+ years)

• Medication administration (10+ years)

• Payroll (8 years)

• Database Design

• Financial Statement Preparation

• Accounting

• Databases

• Financial Analysis

• Tax Experience

• Computer Networking

• QuickBooks

• SAP

• Epic

• Microsoft Dynamics GP

• Medical Imaging

• CAD

• Microsoft SQL Server

• Military

• Pharmacy technician experience

• Customer service

• Visual Basic

• Profit & Loss

• Application Development

• Auditing

• Accounting software

• Leadership

• Management

• Helping VA volunteer time (10+ years)

• Guest services (10+ years)

Military Service

Branch: Army Reserve

Service Country: United States

Rank: E9

Awards

Wounded warrior battle field

August 2006

Rescue of our men in war servicing our wounded troops by any means possible. Certifications and Licenses

Emergency Medical Technician

June 2004 to Present

Full training to keep updated education on yearly perfect. War tactical training US ARMY MEDIC

August 2010 to Present

Assessments

Customer focus & orientation — Highly Proficient

August 2021

Responding to customer situations with sensitivity Full results: Highly Proficient

Inside sales — Familiar

September 2020

Actively listening and responding appropriately; performing common sales calculations. Full results: Familiar

Protecting patient privacy — Highly Proficient

September 2021

Understanding privacy rules and regulations associated with patient records Full results: Highly Proficient

Work style: Reliability — Familiar

September 2020

Tendency to be dependable and come to work

Full results: Familiar

Medical receptionist skills — Familiar

August 2021

Managing physician schedules and maintaining accurate patient records Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Groups

Wounded warrior

January 2010 to Present

Helping out Vets and transitioning them into everyday life Additional Information

Supervisor of 45 men and women.

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