Sam Finch

Phoenix, AZ

To secure a position with a well-established organization in a stable environment that affords growth and challenge and enables me to make a positive contribution to the organization. Additionally, obtaining a position that will allow me to use my strong organizational skills, educational background, and ability to work positively and amicably with people. Knowledge & Skill Areas

Owner/Management Experience Team Player

Strong Organizational Skills Exceptional Customer Service Accounting Experience including Collections Capable Problem Solver Excellent Communication Skills Ability to Adapt to Difficult Situations Manufacturing Experience Forklift and Pallet Rider Operator Authorized to work in the US for any employer

Work Experience

Customer Service Manager

Safeway - Scottsdale, AZ

January 2021 to Present

I charge of scheduling, cashiers, courtesy clerks, making sure the front end is moving quickly so customers don’t have to wait. Taking care of all customers making sure for shopping experience is a pleasant experience

Customer Service Manager

Safeway - Scottsdale, AZ

January 2021 to Present

I charge of scheduling, cashiers, courtesy clerks, making sure the front end is moving quickly so customers don’t have to wait. Taking care of all customers making sure for shopping experience is a pleasant experience

Head Cashier Direct Contract with Public

SPROUTS FARMERS MARKET

February 2019 to Present

Responsible for running the front end. Managing all cashiers and courtesy clerks as well as managing money sweeps, cash exchange, audits, customer solutions and final deposits. Assisting customers with any issues and making sure the front end runs smoothly. Manager of Cashiers Direct

FRY'S FOOD AND DRUG

2016 to Present

contact with public and all cashiers. Manage cashiers money, registers. Overall responsibility of cashier accounting accuracy. Dealing with unexpected situations and operations. Security Officer Assigned

COVENANT SECURITY

2013 to 2016

to Gore and Associates with current responsibilities including but not limited to: Safety and Security of All Gore Associates. Monitoring All Fire Safety Equipment and Alarms Monitoring IDF, Mechanical and Electrical Rooms, Surveillance Over Emergency Exits, Chiller Units, Water Towers Observe Cameras and Foot Patrol of Two Gore Campuses Vault Cashier

CASINO ARIZONA/TALKING STICK RESORT

2010 to 2013

with duties that included direct contact with public, precise accuracy of counts of significant amounts of money, cashing checks, cash advanced, pay-out of players jackpot winnings. Performed critical balancing accuracy with players, dealers and my personal drawer at all times. Note: During this period I moved from Tyler, Texas to Phoenix, Arizona where I sought out work and was hired as The Vault Cashier at the Talking Stick Resort. Warehouse Supervisor

TARGET DISTIBUTION CENTER

2003 to 2008

responsible for supervision of a team of eight to eighteen employees. Supervised truck dock activities which included loading trucks and forklift and pallet rider operators/ operations.

Front End Manager

FRY'S FOOD AND DRUG STORE

1999 to 2003

responsible for managing cashiers and carry-out personnel. Managed store operations. Field Supervisor

SELECT JANITORIAL SERVICES & SJS CARPET CLEANING

1996 to 1999

whose responsibilities included managing commercial janitorial accounts and employees schedules/ hours. Procured new accounts and calculated bids. Inspected accounts on a nightly basis. Owner/Manager

BLUE RIDGE RENTAL CENTER

1986 to 1996

of this Rental Center. Established Blue Ridge Rental Center and was responsible for all aspects of running the business of sales and rental of appliances, equipment and furniture. Performed all accounting functions including collections of past due accounts. Cultivated positive customer service. Education

Business Management

University of Arizona - Tucson, AZ

1985 to 1986

Associates Degree

Saddleback College - Mission Viejo, CA

1982 to 1984

Capistrano Valley High School - Mission Viejo, CA

Skills

• Warehouse Supervisor Experience

• Security

• Shipping & Receiving

• Management

• Store Management Experience

• Warehouse Management

• Surveillance

• Account Management

• Freight Experience

• Inventory Control

• Logistics

• Forklift

• Materials Handling

• Supervising Experience

• Merchandising

• Supply Chain

• Load & Unload

• Manufacturing

• SAP

• Warehouse Experience

• Sales Management

• Order Picking

• Warehouse Distribution Experience

• Quality Assurance

• ERP Systems

• Microsoft Excel

• Leadership

• Financial acumen

• Customer service

• Freight

• Security

• Leadership

• Cash handling

• Forklift

• Account management

• Store management

• Supervising experience

• Cash register

• Warehouse management

• Load & unload

• Delivery driver experience

• Driving

Certifications and Licenses

Forklift Certification

Driver's License

April 2019 to March 2029

Non-CDL Class C

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