Ty Avni

Active Security Clearance

**** ****** **** **. #*****, McLean, VA 22102

703-***-**** ad4rah@r.postjobfree.com

SUMMARY

Mr. Avni has 25 years of experience in improving quality, cost, speed and service levels of business processes by eliminating waste and reducing variation to drive towards effective future states while establishing the mindset for sustainable Continuous Process Improvement. SKILLS

• Business Process Improvement

• Lean Six Sigma Black Belt

• Statistical Data Analysis

• Process Simulation Modeling

• Training Development and Delivery

• Management Consulting

EDUCATION

B.S. Penn State University Mechanical Engineering 1984 M.S. Penn State University Mechanical Engineering 1986 M.B.A. City University Financial Management 2000

EMPLOYMENT HISTORY

Whitney, Bradley & Brown, Inc. VA 05/2017 – Present Senior Program Analyst Booz Allen Hamilton VA 08/2009 – 10/2013 Associate IBM Global Business Services VA 06/2006 – 08/2009 Managing Consultant Schneider Electric Company VA 06/2005 – 05/2006 Corporate Manufacturing Engineer MITRE Corporation VA 01/2004 – 05/2005 Modeling & Simulation Engineer SimulationUSA SC 04/2002 – 12/2003 Modeling & Simulation Consultant Fluor Corporation SC 03/1999 – 04/2002 Management Consultant Cummins Engine Company IN 04/1994 – 03/1999 Corporate Industrial Engineer AT&T Istel IL 09/1992 – 11/1993 Modeling & Simulation Consultant Thomson Consumer Electronics IN 07/1989 – 09/1992 Corporate Industrial Engineer Mediterranean University Cyprus 09/1987 – 06/1988 Mechanical Engineering Faculty Arcelik A.S. Turkey 08/1986 – 04/1987 Product Engineer WORK EXPERIENCES

Whitley, Bradley & Brown, Inc. 05/2017 to Present

Senior Program Analyst; Reston, VA

Providing analytical support to BUMED involving dashboard design and metrics analysis. Also supported the Veteran Health Administration Product Effectiveness team. Specifically involved in evaluation of the VistA Scheduling System, the Diffusion Hub and the DOMA data as part of the Benefits Realization Measurement System and Customer Satisfaction Measurement System engagements. Booz Allen Hamilton 08/2009 – 10/2013

Associate; McLean, VA

Department of Veterans Affairs, Veterans Benefits Administration, Compensation Claim Cycle- Time Improvement: Mr. Avni played a key role in transforming the disability compensation claim processing at the Little Rock, Arkansas Regional Office of the Veterans Benefits Administration by providing leadership and hands on facilitation involving data driven business process improvement methodologies and tools. Moreover, Mr. Avni developed performance measures and monitored progress which encompassed leading and lagging indicators such as pending claim inventories, back-office production and in-process as well as end-to-end claim processing cycle-times. Some of the tools utilized included 5S, standardized work, workload balancing, statistical process control, regression analysis and process simulation modeling. Finally, Mr. Avni developed and delivered multiple Lean Six Sigma training modules throughout the engagement.

Department of Veterans Affairs, Veterans Benefits Administration, Operations Center Support: Mr. Avni provided leadership in designing performance measures on some of the campaign plan initiatives aimed at reducing Veterans Benefits Administration disability claim backlog as well as hands on facilitation of pilot activities at select Regional Offices. Some of the specific deliverables included data collection plan and template development, database design and analysis, statistical data analysis, predictive modeling and simulation, executive dashboard design, and performance metric design and evaluation.

Department of Veterans Affairs, Veterans Benefits Administration, Veterans Benefits Management System (VBMS): Mr. Avni supported the launch and implementation of the paperless claim processing imitative by developing current-state and future-state value stream maps, swim lane process maps as well as discrete-event process simulation models using iGrafx and ProcessModel software. Moreover, Mr. Avni developed performance measures, data collection tools and reported on performance metrics. IBM Global Business Services 06/2006 – 08/2009

Managing Consultant; Fair Lakes, VA

Emergency Department Patient Flow: Mr. Avni led the Clinical Performance Modeling and Improvement activities at the New York Kings County Hospital Emergency Center in Brooklyn, New York, which focused on wait time and total length of stay reduction through resource allocation, patient triage and non-value added activity elimination. The simulation model which included precise patient arrival behaviors and throughput time probability distributions for adult, pediatric, walk-in and ambulance patient groups, was extensively utilized to test improvement ideas through what-if analysis. Outpatient Process Evaluation: Mr. Avni played a key role in an engagement at the Massachusetts General Hospital Physical and Occupational Therapy Department, which resulted in assessment of current state, identification of improvement opportunities for a streamlined future state, cost avoidance, and increase in patient and employee satisfaction. At the scheduled outpatient clinic several improvement scenarios were evaluated: scheduling options, treatment performance improvement initiatives, use of Front Office Technologies (remote call center, kiosk check-in, pager activated check-in, web based initial evaluation patient information capture) and Back Office Technologies involving documentation, billing and care coordination. Throughout the engagement dynamic what-if based simulation modeling was utilized.. IBM Software Group CMMI Six Sigma Support: Mr. Avni provided Six Sigma Master Black Belt support to software teams deployed at the Federal Emergency Management Agency, the Department of Education and the Internal Revenue Service and played a critical role in successful certification of IBM in Software Engineering Institute (SEI) Capability Maturity Model Integration (CMMI) Level 5. Support included development and delivery of training materials on Statistical Process Control, Process Capability, Regression Analysis, Design of Experiments, Monte Carlo Simulation and use of Minitab. United States Citizenship and Immigration Services (USCIS) Transformation: Mr. Avni led the performance modeling and simulation proposal activities, which involved end-to-end analysis of citizenship application processes aimed at reduction of cycle time, backlog and cost. Also advocated the use of simulation modeling as a value-added service throughout the transformation process which played a critical role in winning the award.

Schneider Electric Company 06/2005 to 05/2006

Corporate Manufacturing Engineer; Telework-McLean, VA Provided leadership as part of the Corporate Manufacturing Excellence Program by coaching and mentoring manufacturing executives and engineers on Lean and Six Sigma methodologies and tools through training and hands on process improvement engagements at three production facilities located in the U.S. and Mexico. Throughout the engagements, extensively utilized simulation modeling to evaluate alternative future states and optimize operations. MITRE Corporation 01/2004 to 05/2005

Modeling & Simulation Engineer; McLean, VA

Led modeling activities in support of the 10 billion dollar acquisition undertaking by the US-VISIT Program of the Department of Homeland Security (DHS), which is chartered to enhance the national security while facilitating flow of legitimate travel and trade through the U.S. Ports of Entry. Also developed and managed the Concept of Operations, the Business Requirements and the Test Plan for Live Port of Entry Tests at Los Angeles International Airport to support the implementation of the Border Security Act of 2002.

SimulationUSA 04/2002 to 12/2003

Modeling & Simulation Consultant; Greenville, SC

Provided independent management consulting services involving simulation modeling while utilizing Lean and Six Sigma methodologies. Performed a reliability analysis of a radioactive sludge removal process by constructing a dynamic simulation model which contained such elements as valves, pipes, pumps and vessels at Hanford, Washington Nuclear Facility. Also, created the dynamic and stochastic Spent Nuclear Fuel Simulator to realize process improvements in elimination of solid radioactive waste. The flexible and user-friendly model is driven via various excel tables populated with numerous input parameters such as schedules, control logic, process times and outage behavior. Fluor Daniel Consulting 03/1999 to 03/2002

Management Consultant; Greenville, SC

Executed consulting engagements for various clients in diverse industries, which involved process improvement and strategy validation by utilizing Lean Manufacturing tools and simulation modeling. Some of the projects included designing and utilizing a reliability model of an iron reduction facility to project cash flows for three years under various operating conditions as well as developing packaging simulators for Frito-Lay potato chips and Quaker Oats confectionary production lines. Cummins Engine Company 04/1994 to 02/1999

Corporate Industrial Engineer; Columbus, IN

Customized and deployed Toyota Production System throughout the company worldwide by delivering training and facilitating kaizen events as part of the Corporate Manufacturing Excellence team while extensively utilized simulation modeling to evaluate and optimize production operations. AT&T 09/1992 to 10/1993

Modeling & Simulation Consultant; Chicago, IL

Assisted sales force in demonstrating the benefits and the technical capabilities of a simulation software while recommending alternative modeling techniques. In addition to providing consulting services using the simulation software, conducted week-long simulation software training classes at Fortune 500 companies and organized a Simulation User Group in Chicago. Thomson Consumer Electronics 07/1989 to 08/1992

Corporate Industrial Engineer, Indianapolis, IN

Completed a two year Manufacturing Management Leadership Program while conducting various process improvement engagements utilizing simulation modeling. Mediterranean University 09/1987 to 06/1988

Mechanical Engineering Faculty Member; Famagusta, Cyprus Developed curriculum and taught advanced level mechanical engineering courses. Arcelik A.S. 08/1986 to 04/1987

Product Engineer, Istanbul, Turkey

Designed test facilities and conducted thermodynamics performance experiments. Publications

Avni, T., Greenland A. (2009). Communicating with the management about the benefits of business process simulation. Proceedings of the 2009 Winter Simulation Conference, 2915-2919. Avni, T. (2007). Value stream mapping and simulation modeling: an integrated approach to workflow analysis in healthcare. Journal for Healthcare Quality, Vol. 29, No: 5, 3-12. Avni, T. (1999). Simulation modeling primer. IIE Solutions, 31(9), 38-41. Yavuzkurt S., Atashie S. and Avni T.(1986). Hot wire anemometry: a method for the measurement of high frequency turbulent temperature fluctuations. ASME Fluid Measurement and Instrumentation Forum, Vol. 34, 31-34.

Presentations

“Six Sigma & Monte Carlo Simulation to Improve Service Delivery while Optimizing Profits”, INFORMS Annual Conference in Seattle, WA, November 2007.

“Lean Sigma and Simulation Modeling”, Operations Analytics November 2007 All Hands Meeting.

“Value Stream Mapping and Simulation Modeling: An Integrated Approach to Workflow Analysis in Healthcare”, INFORMS International Conference in Puerto Rico, July 2007.

“Scenario Based What-If Analysis in Healthcare”, Maryland Health Information Management System Society (MD-HIMSS) Conference, Towson, MD, January 2007.

“Simulation Modeling Primer” Institute of Industrial Engineers Solutions Simulation Conference, Hilton Head, SC., April 2000.

“Application of Simulation Modeling to Lean Manufacturing”, Witness Simulation User Group, Detroit, MI, September 1999.

AWARDS

IBM Service Excellence Award – CMMI Level 5 Certification Support IBM Professional Publication Award: JHQ (VSM and Simulation Modeling in Healthcare) Fluor Daniel Professional Publication Award: IIE Solutions (Simulation Primer) Toastmasters International Public Speaking, CTM, ATM Dean’s List: Penn State University and City University

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