Lachine, QC H*S *K* +1-514-***-**** ad4r6p@r.postjobfree.com

DANIELA KALVINA

Hardworking employee with experience in residential and commercial settings. Adept at following instructions, maintaining clean and tidy workspace, and working cooperatively with team members. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service. PROFESSIONAL

SUMMARY

SKILLS Teamwork and

Collaboration

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● Troubleshooting

Dependable and

Responsible

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● Attention to Detail

Interpersonal

Communication

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● Active Listening

● Time Management

HOUSE CLEANING 03/2017 to 01/2024

Zaharinka Dineva And Margarita Dineva, Montreal, QC HOUSEKEEPING ROOM ATTENDANT 11/2021 to 06/2023

Teavelodge By Wyndham, Montreal, QC

WORK EXPERIENCE

Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.

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Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.

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Streamlined cleaning processes for faster service, utilizing effective time management strategies.

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Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.

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Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.

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Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.

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Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.

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Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.

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Plovdiv Univercity "Paisii Hilendarski", Plovdiv, Bulgaria Bachelor, Philology

British Council, Sofia, Bulgaria

Cambridge Certificate For Advanced English ESL, Linguistics EDUCATION

English

Professional Working

French

Limited Working

Russian

Limited Working

LANGUAGES

ADDITIONAL Decoration skills

INFORMATION

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