Kiana M. Groomes

** ******** *****

Staten Island, NY 10314

Mobile: 917-***-****

ad4r53@r.postjobfree.com

EXPERIENCE:

September 2022- Present Waterman Properties

New York, NY

Property Manager (125 West 55th Street, NY)

• Waterman Properties is a private commercial real estate investment and operating company specializing in the acquisition, leasing, financing, management and development of office, retail, and mixed-use properties (500,000 SF).

• Enhancement of the property appearance, energy score, worked with building staff to ensure efficient operation of property, oversaw the tenant relations program and building events and recruited, trained, developed, and evaluated staff in management skills and leadership.

• Developed, budgeted (6M), and managed tenant enhancement construction as well as major renovations projects.

• Executed elevator modernization and Class E upgrade.

• Oversees, implements sustainability initiatives and ensures the tenants are operating in an environmentally responsible, socially conscious manner while also considering long term economic viability.

• Handled tenant fit outs, build to suite, pre-builds, and capital planning.

• Manage daily celebrity visits, summer series concert, fan meet and greet, in house tenant events for on air iHeart Radio host (Z100, 103.5 KTU, Power 105.1, 106.7 Lire Fm, 710 WOR (24/7) news, Q104.3 classic rock).

•

June 2021- September 2022 Paramount Group

New York, NY

Senior Associate (31 West 52 Street, NY))

• Supported Design & Construction team including tenant build outs, base building renovations and R&M projects while maintaining LEED Gold standards.

• Responsible for tracking and execution of Local Laws (LL11 façade inspection project, LL 84 energy and water consumption data, LL97 Carbon Footprint).

• Responsible for coordination of tenant events, tenant Covid re-entry plans, tenant satisfaction, and tenant amenities.

• Oversaw vendor contract obligations such as cleaning, security, elevator maintenance, and the freight modernization.

• Approved payroll for engineering, cleaning and security teams.

• Responsible for all invoicing, budgeting and financial reporting to Senior Management and investors.

• Established return to work policies and managed tenant restacking. March 2019- July 2020 Jamestown LP

Brooklyn, NY

Operations Manager (Industry City, NY)

• Industry City is a commercial real estate investment that is home to the Brooklyn Net’s corporate and training facility, The historic intermodal city is comprised of 16 buildings, built on 35 acres, undergone $450 million redevelopment, and hosts commercial tenants, eateries, locally born business (550+ companies) on an authentic repurposed waterfront industrial space (6M sf).

• Planned, organized and directed activities concerned with the construction, maintenance, tenant activation, and leasing tours.

• Built lasting relationships with community board members to use Industry City as Brooklyn’s backyard.

• Responsible for implementing new tenant policies and procedures.

• Scouted potential retail tenants for Senior Management.

• Managed property activations such as: concerts, beer festivals, weddings, high school graduations and community affairs.

• Managed tenant buildouts. Campus projects included Starbucks, Event Space 5-2-A and Distillery Alley.

• Coordinated sprinkler drain downs, fire alarm system off lines and guard requests between Development Department and Engineering for buildouts.

• Oversaw tenant requests for work orders including obtaining estimates, providing proposals, submitting work orders, and invoicing.

• Responsible for resolution of outstanding building violations.

• Approved accounts payable and receivable.

• Executed COVID preparedness such as installing sanitizing stations, governing touchless entry points, managing cleaning staff and operations, and responding to questions and concerns. March 2005 - March 2019 Tishman Speyer Properties, L.P. New York, NY

Facilities Manager (NBC, Rockefeller Center, NY – 12/2017-3/2019)

• Facilitated 30 Rockefeller Center and 1250 Avenue of the Americas(2.5M sf).

• Responsible for the daily operations and management of space conversions and internal moves between NBC, MSNBC, Today Show, Jimmy Fallon, SNL, Late Night with Seth Meyers.

• Coordinated and oversaw both Capital and Internal projects and improvements.

• Managed vendor contracts and ensured that work was completed as scheduled.

• Built relationships with key trades and vendors to execute the highest level of service for tenants, guests, clients, and visitors.

• Heavy emphasis on operations, financials, project management and leadership. $5M annual repair and maintenance budget

• Maintained open line of communication with client to continue building relationship.

• Oversee contract obligations such as cleaning, HVAC, electrical and elevator maintenance.

• Review scope of work for new and recurring contract bids

• Evaluate current operations and implement necessary changes.

• Organize and execute tenant relocations.

Assistant Property Manager, (Cityspire NY- 03/2015- 12/2017)

• Responsible for the daily operations and management of a seventy-two-story Class A asset with office, residential and retail space.

• Assisted in final construction phases and preparation of property’s soft and official openings.

• Responded to tenant inquiries, complaints and/or requests and issued notifications.

• Coordinated and oversaw tenant internal projects, general building improvements.

• Provided information and input in preparation of $11 million operating budget.

• Oversaw vendor contract obligations such as cleaning, elevator maintenance and security.

• Responsible for Investor and Leasing tours.

• Supervised and coordinated base building maintenance for budgeted and non-budgeted items.

• Introduced tenants to ZO amenity events and working space. Office Manager (The Metlife Building at 200 Park, NY – 6/2012 –3/2015)

• Responsible for the daily operations of the MetLife office building (3M sf) and any overlaps with connections to Grand Central Station

• Supervised the senior administrative assistant and office receptionist.

• Assistant senior management with RFP drafts and bid reviews.

• Assisted with base building maintenance for budgeted and non-budgeted items.

• Managed the office overhead budget and ordering of supplies.

• Assisted the Construction Manager with capital improvements, construction, and asbestos abatement filing.

• Oversaw vendor contract obligations such as cleaning, elevator maintenance and security.

• Performed all activities related to accounts payable and receivable. Senior Administrative Assistant (The MetLife Building, NY- 12/2011-06/2012)

• Supervised the Administrative Assistant and Receptionist.

• Responded to tenant inquiries, complaints and/or requests and issue notifications.

• Performed all activities related to accounts payable and receivable. Administrative (The MetLife Building at 200 Park, NY- 8/2010-12/2011)

• Managed the daily and nightly building memo.

• Filed certificates of insurance, managed Angus Anywhere.

• Served as direct liaison between tenants, contractors, vendors and building staff.

• Assisted with photo copying and filing accounts payable and receivable. Rock Center Portfolio Administrative Assistant (Rock Center NY- 06/200*-**-****)

• Supported three Property Managers in the daily operations for all of Rockefeller Center.

• Served as direct liaison between tenants, contractors, vendors and building staff.

• Filed certificates of insurance and updated lease files.

• Scheduled and managed restaurant and hotel reservations, conference room meetings and updated expense reports.

ADDITIONAL

EXPERIENCE: Girl Scouts Troop Leader

EDUCATION:

09/2003 - 05/2004 Pine Manor College

09/2004 - 05/2005 University of Massachusetts Boston 09/2015 - 05/2017 Fordham University

SKILLS: MS Word, MS Excel, MS PowerPoint, MS Access, MRI, Angus, Emcor Systems, Gensuite, Send Word Now, CCure Building Access Control System,

Contact this candidate