Marina Morales

**** * ****** **

Victoria, TX ***01

210-***-****

ad4r49@r.postjobfree.com

Profile

Dedicated Medical Support Assistant with a proven track record of providing superior assistance to medical personnel for the last 35 years. Experienced in providing administrative support to health care facilities and performing tasks such as maintaining patient records, updating patients accounts, and handling all patient and facility correspondence. Bringing forth excellent customer service skills and an understanding of the medical industry and important medical terminology. Experience

December 2022 - Present

Firstsource, Victoria, TX - Patient Financial Advocate

● Review hospital census to establish referral method to identify self-pay patients.

● Screen those patients that are referred to Firstsource for State, County, and/or Federal eligibility assistance programs.

● Initiate the application process at bedside when possible if not attempt to reach the patient by phone.

● Document the results of the screening in an onsite tracking tool and hospital computer system.

April 2022 - November 2022

UHC, San Antonio, TX- PSR

● Check patients in and out

● Collect copays/deductibles

● Verify insurance

● Called patients to confirm appointments

September 2020 - April 2022

Claybourn Frakes, LLC, San Antonio, TX - CSR

● Answer all incoming calls and direct them to appropriate personnel.

● Journals of large cash amounts to the appropriate accounts and send ACH out

● Process new client paperwork

● Send monthly and quarterly statements to clients August 2014 - March 2020

San Antonio Premier Internal Medicine, San Antonio, TX - Office Manager 2

● Managed Office of 4 employees.

● Provided administrative support for the physician

● Proficient with E-Clinicals EMR

● Assisted with all front desk duties

● Verified insurances and assisted with referrals

September 2004 - August 2014

Nix Healthcare, San Antonio, TX - Team Lead

● Oversaw clinical staff

● Provided administrative support to the physician

● Assisted with all front desk duties

● Verified insurances

● Made sure physician met all measures for HEDIS Review Education

1989 - 1990

San Benito, TX, Medical Office Specialist

References

Upon request