BARBARA B. SMALLWOOD

**** ****** ******

Norfolk, VA 23505

ad4r35@r.postjobfree.com

757-***-****

With more than 18 years’ mortgage sales and mar

keting experience, I offer the knowledge and wisdom to drive organizational goals. I am a compassionate team player who has excellent customer service skills as well as the capability to promote your services, estimate the demand for and discover new markets for those services.

PROFESSIONAL EXPERIENCE:

Helping Hands Network/Baz VA Mission -501(c)3 2015 -present

Providing meals and resources to the homeless with a focus on Veterans

Real Estate Paralegal 3/2022-9/2022

Sykes, Bourdon, Ahern & Levy, PC, Virginia Beach, VA

Excellent, daily customer service

Receive contact and agent instructions fir file to be opened and entered into SoftPro

Coordinate, communicate and process received processing information from real estate and other settlement agents

Obtain mortage, lien and/or lien/judgments, payoffs and other deeds from outside law firms

Review deeds and other legal documents for recordability and accuracy

Verify all title commitment requirements

Disburse and record transactions via e-recording

Mortgage Loan Processor

Tidewater Mortgage Services, Inc., Virginia Beach, VA 12/20-2/22

Processed FHA, VA, VHDA and conventional loans using Encompass/Blend

Senior Mortgage Processor Specialist 2012-2015

Aerotek, Chesapeake, VA

Contract employee for a major bank/mortgage company

Processed FHA/VA, conventional and Rural Housing Loans

Worked closely with underwriters, closing, post-closing & quality control

Loan Officer 2009-2011

WestStar Mortgage, Virginia Beach, VA

Created & implemented marketing strategies for new clients, realtors, appraisers & title agents

Evaluated, authorized & approved applicants for residential mortgages

Originated FHA, VA and conventional loan servicing products

Verified income & employment documents for accuracy

Reviewed credit options for borrowers

Loan Officer 2008-2009

Mortgage First, Virginia Beach, VA

Originated FHA, VA and conventional loan servicing products

Counseled certain loan applicants on specific credit score enhancements in order to qualify them for loan products

Verified income & employment documents for accuracy

Senior Loan Officer 2003-2008

Great Atlantic Mortgage, Portsmouth, VA

Generated advertising & promotional campaigns for new clients, realtors, appraisers & title agents

Originated VA & conventional loan servicing products

Trained & supervised new loan officers

Processed all of my originated loans & prepared them for closing

Verified income & employment documents for accuracy

Reviewed credit options for borrowers

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