Edgar Wiltz

Grand Prairie, TX *****

ad4qy7@r.postjobfree.com

+1-832-***-****

Strong, driven, professional & multifaceted leader with a high level track record for growth and execution. Over a decade of progressive experience and focus in Strategic Business Operations, Sales/ Marketing Management, P&L and budgeting.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

General Manager

Stress Free Auto Care - Milpitas, CA

January 2020 to Present

• Hires, trains and motivates all department managers.

• Directs and monitors all management or supervisory personnel functions and completes formal performance evaluations of all department managers at regularly scheduled intervals.

• Plans operations for the coming year and submits to the dealer for approval.

• Meets with the comptroller/office manager monthly to review departmental forecasts for consistency with the annual forecast.

• Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.

• Monitors the daily operating control (DOC), recommending improved courses of action where necessary.

• Provides dealer with accurate weekly reports on the financial condition of the dealership.

• Ensures that the monthly financial statement is complete, accurate and submitted on time to the factory.

• Develops and maintains a good working relationship with lending institutions and manufacturer personnel.

• Communicates management policies and procedures to all employees and ensures that they are understood and followed.

• Provides enthusiastic leadership to help shape employees' attitudes and build morale.

• Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.

• Reviews all requests for training, approves those which are appropriate and consistent with the dealership's goals for professional/technical ability and advancement, and monitors their effectiveness.

• Reviews and approves compensation plans for all employees.

• Coordinates with the business office to ensure that records and analyses are maintained accurately.

• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs.

• Resolves any customer complaints that department managers are unable to rectify.

• Other tasks as assigned.

Branch Manager

Auto-Chlor Systems - San Francisco, CA

October 2014 to December 2019

• Provides timely and quality repairs of customers' products

• Maintains high-quality customer service by assisting with all escalations

• Train Service and Sales Representatives in all areas of responsibilities including customer service, equipment service, companion sales, price increases and resigns and collection management

• Managed stock inventory to be compliant with company guidelines and standards

• Performed EOD, EOM, & EOQ cycle counts of equipment inventory

• Create & mange quarterly & annual inventory budget ranging from $7M to $18M

• Obtains receipts and signatures while collecting payments for services and inventory

• Works to reduce delinquency and accounts receivable without sacrificing customer service standards or relationships

• Managed supply chain of commercial kitchen equipment & chemical purchases from origin to final destination

Head of Maintenance

Holiday Inn Express and Suites - Clinton, MS

February 2014 to September 2014

• Maintained all facility repair and work orders for damaged or malfunctioning items (i.e. air conditioners/ heaters, pools/spas, plumbing, etc.)

• Installed telephone lines and internet routers

• Prepared daily reports to track all issues handled

• Distributed tasks daily to staff who reported to me

• Located contractors and contract out work for any areas needed

• Held monthly staffing meetings

Lead Production Technician

Nissan North America - Canton, MS

February 2013 to January 2014

• Managed a group of production technicians that built auto units on an assembly line

• Ensured production area was safe to work, productive and had required inventory

• Assigned personnel to assist with production processes to ensure production integrity

• Worked closely with all other divisions within the plant to assure that each finished product met all ISO9000 & ISO14000 compliance assigned for each zone

• Controlled operating supply usage for assigned zones to maintain and adhere to the budget

• Ensured assembly line efficiency and neatness to minimize downtime Drilling Fluids Engineer

SWACCO LLC - Bakersfield, CA

May 2012 to January 2013

• Rig-up and tested mud system and surface equipment

• Distributed well site data to appropriate contacts

• Setup monitors and maintained an accurate depth tracking system at all times

• Identified problems, deviations, and took appropriate actions Mechanical Technician IV

Hewlett Packard - Houston, TX

February 2010 to March 2012

• Built network servers and cabs for various clients (Facebook, MSN, BING, Lockhead Martin)

• Rolled out a multimillion dollar product for the company (initial design and configuration of the

"Buccaneer" Product Line

• Inspected end result of product for quality while making sure all parts were correct and operating properly

• Installed components, cable management, wired and serviced products Service Manager

Pep Boys-Manny, Moe & Jack - Marietta, GA

February 2001 to December 2009

• Carried out supervisory responsibilities in accordance with the organization's policies and applicable laws

• Set up interviews, controlled the hiring process, and trained new hires

• Directed procurement of all types of company owned and operated automotive equipment, materials, supplies, and parts required to maintain automotive equipment, garages, and storage facilities

• Maintained recovery and securing of service center for unclaimed customer vehicles at close of each business day

• Managed daily preparation of service center, service desk, and equipment prior to each day Education

Associate in Air Force Applied Science/Logistics

Community College of the Air Force Applied Science Skills

• training

• budget

• Marketing

• Strategic Planning

• retail sales

• Microsoft Powerpoint

• Budgeting

• Microsoft Word

• Customer Service (10+ years)

• Excel (5 years)

• Team Management (10+ years)

• Shipping & Receiving (10+ years)

• Leadership Experience

• Warehouse Experience

• English

• Employee Evaluation

• Organizational Management

• Microsoft SharePoint

• Change Management

• Outside Sales

• Logistics

• ERP Systems

• Process Improvement

• Production Management

• Quality Assurance

• Supply Chain

• Forecasting

• Risk Management (8 years)

• SharePoint

• Data Center Experience

• Supervising Experience

• Profit & Loss

• Program Management

• Military Experience

• Operations Management

• Auto service management

Military Service

Branch: Air Force

Service Country: United States

Rank: E3

October 1997 to September 2000

Medical Logistics Journeyman

• Worked with a small team of planners and medical maintenance specialists to conduct research in evaluating federal government medical logistics equipment purchases designed to improve the nation’s military medical education and training capability

• Responsible for developing the Acquisition Plan for the purchase and installation of approximately 100K items valued at over $50M

Awards

President’s Club

July 2018

Award for Outstanding Achievement I’m Outside Sales. Top 10% of the Company, #1 in the Region Assessments

Basic Maintenance and Repair — Proficient

March 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities.

Full results: Proficient

Data Analysis — Completed

February 2020

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Completed

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Mechanical Knowledge — Proficient

February 2020

Understanding and applying mechanical concepts and processes. Full results: Proficient

Project Management Skills: Time Management — Proficient June 2019

Measures a candidate's ability to prioritize and allocate time to effectively achieve project deliverables. Full results: Proficient

Organizational Skills — Proficient

April 2020

Arranging and managing information or materials using a set of rules. Full results: Proficient

Basic Maintenance and Repair — Highly Proficient

April 2020

Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities

Full results: Highly Proficient

Workplace safety — Expert

April 2020

Using safe practices at work

Full results: Expert

Warehouse associate — Expert

January 2020

Assesses the tendencies that are important for success in warehouse roles. Full results: Expert

Automotive maintenance — Highly Proficient

January 2021

Knowledge of vehicles, vehicle maintenance, and repairs Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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