C U R R I C U L U M V I T A E of

Carmen Landman

PERSONAL DETAILS

CONTACT NUMBER: 084-***-****/ 068-***-****

EMAIL ad4qwc@r.postjobfree.com

MARITAL STATUS: Married

DEPENDANTS: None

DRIVERS LICENSE Code 08 (own transport)

EDUCATION & ADDITIONAL COURSES

HSA (Health Science Academy) (Certificate)

Audiometry (2021) - SASOHN registered

FPD (Foundation for Professional Development) (Certificate)

Spirometry (2019)

Vision Screening (2019)

PMI (National Certificate NQF5)

Customer Management (2018 )

Varsity College (Certificate)

Project Management (2016)

CBA (Central Business Academy) (Certificate)

Customer Service Excellence (2014)

National First Aid Academy

SHE Representative, Basic Fire Control, First Aid Level 1 (2012)

In Service Training and workshops

Supervisory Skills Workshop (2016)

Disciplinary Process, Incident Investigation and Presiding over disciplinary cases.

IOD Management

POPI Act

Andrew Rabie High School

Grade 12 (Senior Certificate) (2002)

COMPUTER LITERACY & SYSTEMS

MS Office, MS Project, Teams

Compsol ( Reporting and Capturing of IOD’s)

NIMS (Department of Health Government based system)

Info Book (Client account management and Assignee Database)

Info Call (Incident Report and management system)

Microsoft Dynamics Ax, 2012 & D-bit Payroll (Payroll Database)

Client Relationship Management CRM (Support Services)

Access, Influence and Vincere (Candidate database, on boarding and Compliance system)

WORKING EXPERIENCE

EMPLOYER : MSI International

POSITION : International Recruitment Team Leader ( SA Office)

PERIOD : December 2022 – November 2023 (Retrenched)

POSITION : Senior International Talent Office

PERIOD : August 2021 – November 2022

Duties – Team Leader

Managing day-to-day activity of the SA team and office

Candidate Sourcing (International Nursing and AHP’s) various internal and external platforms

Ensure effective talent pool is maintained in relevant areas in anticipation of demand plans

Training and Coaching New Starters

Cover for team members and Line Manager when they are absent

Weekly 121 meetings with Team

Produce accurate weekly and monthly reports to deadline highlighting team activity and performance and identify/highlight any issues to Line Manager

Managing Projects

Populate database with all candidate details and correspondence

Qualify candidates applications as per SLA and client requirements

Prepare and advise candidates for Interviews

Conduct effective offer management process

Manage the collation of compliance documentation

Develop professional working relationships with team, candidates and clients

Advertising and sales on available vacancies

Focus and meeting Individual and team targets

Teambuilding, Coaching to ensure healthy work environment

Duties – Talent Officer

Candidate Sourcing (International Nurses) using various platforms

Qualify candidates applications as per SLA and client requirements

Prepare and advise candidates for Interview preparation

Conduct effective offer management process

Manage the collation of compliance documentation

Delivering exceptional After Care for all Candidates

Develop professional working relationships with candidates, clients

Advertising and sales on available vacancies

Managing Candidate Pipeline

EMPLOYER : Netcare Occupational Clinic (Port of Ngqura Clinic)

POSITION : Occupational Health Technician & Administrator

PERIOD : December 2020 – July 2021 (Contract)

Duties

Conducting Audio, Spiro and Vision Test

Managing bookings of Medicals and Dr’s Clinic

Managing reception area

Data capturing of daily clinical stats

Weekly and Monthly reports

All Admin related duties (Pulling of files for Medicals and Dr’s Clinic, filing, making of new files for new employees and updating existing files)

File audits

Assisting EAP/HR /Training Department with reports, meetings and projects

Assisting with IOD reports and follow up’s

Screening and Registration for Covid 19 Vaccinations

Assist Dr and Occupational nurse within my scope of practice

Remind patients for chronic checks (weekly or Monthly)

Set up follow up appointments for Dr’s Clinic

EMPLOYER : Charisma Healthcare Solutions (Division of Adcorp)

POSITION : Team Leader/ 2IC & Health and Safety officer

PERIOD : November 2013 – October 2019 (Retrenched)

POSITION : Placement Consultant

PERIOD : June 2010– October 2019

Duties –Team Leader

Managing placement arena including assisting with managing daily branch operations and deputizing in Managers absence

Implement adherence to SOP/SLA for clients and placements consultants

Performance management of my team

Ensure assignees allocated with the necessary skills and competencies as per clients requirements

Ensures that after hour support services is scheduled and performed as per the SOP

(Plan the monthly Call roster, ensuring equal distribution)

Customer service (Client visits, attending to complaints and problem solving.)

Under Standing and upholding the integrity of the Technical information systems

Reporting and attending to assignee incidents and managing according to company disciplinary code.

Chairing Disciplinary enquiries

Processing/approving of Assignee S.L and FRL claims including monitoring and managing sick leave abuse.

Assisting Manager to process UIF claims and Leave savings

Reporting, capturing and monitoring IOD and Needle stick incidents

Assist Manager to drive all Adcorp and Charisma Initiatives and benefits.

Reporting Monthly stats wrt client visits, IOD and Incidents

Weekly reports forwarded to payroll to process cancelation fees.

Assist in various departments Pay Roll, Recruitment and Placement arena

Training of all new staff and clients on Internal technical systems

Assisting/arranging branch projects,CSI, Yearend Functions, Nurses day events

All admin and IT projects (audits and streamlining processed)

Home Base Care - Quotations as per client’s needs, arrange for assessments and client setup, sourcing and placement of qualified staff, Includes weekly client visit and sign off on assignee hours

Managing client profiles on month to month basis, including client site visits

Submit all costing sheets, proof of payments to Payroll, National manager and Credit Control.

Request closure of accounts and Credit

Health and Safety & First Aid Rep - Monthly Health and Safety Reports, report any discrepancy to Landlord or Handyman to correct, regular First Aid bag check, Fire Drills and Training new staff on emergency processes

Duties- Consultant

Sourcing and placement of qualified staff as per client requirements

Liaising with Managers and Ward clerks daily wrt staffing needs

Capturing all orders on info book and up keeping integrity of database

After hour call (24h) – Assist hospital with staff shortages

Allocation of Daily, Weekly, Monthly off duties reports send to clients

Attending to staff incident management wrt Conduct

Liaising with Clinical Coordinators for staff orientation at sites with staff shortages

EMPLOYER : Reymar Freight (Speedway Couriers & Logistics)

POSITION : Administrator / Data Capture

PERIOD : September 2009 – February 2010 (Temp – 6 month contract)

Duties

Capturing & Controlling of Manifest and Delivery routes to ensure no shortages of freight

Processing and Scanning of all Pod’s(Proof of delivery)

Capturing and allocating collections to Drivers and various outsourced agents

Customer Accounts queries, parcel tracking and quotations

Corresponding with clients and capturing waybills

Manifesting and Consolidating of Trip sheets

Assisting the Logistic department (receiving and dispatching of stock)

EMPLOYER : Charisma Healthcare Solutions

POSITION : Payroll Administrator

PERIOD : November 2008 – January 2009 (Temp – 3 month contract)

Duties

Client and Assignee Queries

Liaising with clients to ensure all assignee hours are submitted on time

Checking of Client Pivots and reporting any deviations wrt incorrect assignee hours, rates, dates to ensure Client invoices are correct

Attending to client queries and assignee pay queries

Submit weekly report on all queries and corrections

Capturing Assignee Registrations on Database and Payroll systems

Printing of pay slips, IRP5/IT3a

Submitting Tax, Indemnity, SANC details

EMPLOYER : Life Healthcare (St Georges)

POSITION : Ward Clerk – Post Natal & Maternity ward

PERIOD : June 2008 – October 2008 (Resigned)

POSITION : PA to Clinical Coordinators

PERIOD : March 2008 – May 2008

Duties – Ward Clerk

Assist Unit Manager and all Nursing staff as needed

Administration and Attending to all booked/walk in Patients

Capturing/correction labour hours – Permanent & Agency

Capturing of Clinical Practice Audits and assist with Stock controlling

Attend to PSF – Patient Satisfaction on discharge

Update Doctors rounds books on patient allocation in ward

Liaise with Kitchen wrt meal requirements for patients pre and post deliveries as per different Dr’s request/routines

Control/Update Visitors list for Security

Attending to maintenance rounds and Report deviations to Unit Manger and maintenance departs requisitions up to date.

Submit/Control and follow up on Requisitions progress and timeline.

In Charge of Welcome Baby Program:

Tour of Unit : visiting times, booking cost involved for Private rooms

Prepping and assigning gift bags for all new moms

Little life Website - Taking photographs of Newborn’s for the Website and submissions of consent forms to project

Duties - PA

Personal assistant and Administrator

Arrange training/Up-skilling dates with Units for staff and all training material

Petty cash (Student and course Payments)

Coordinating of Training Venues, catering, room layout etc.

Capturing and Trending of Patient Quality comment cards

Monthly reports on all feedback from clients

EMPLOYER : Charisma Nursing

POSITION : Placement Consultant

PERIOD : September 2006 – February 2008 (Resigned)

POSITION : Administration/Wage Clerk

PERIOD : September 2004 – August 2006

Duties – Placement Consultant

Sourcing and placement of qualified staff as per client requirements

Liaising with Managers and Ward clerks daily wrt staffing needs

Capturing all orders on info book and up keeping integrity of database

After hour call (24h) – Assist hospital with staff shortages

Allocation of Daily, Weekly, Monthly off duties reports send to clients

Attending to staff incident management wrt Conduct

Liaising with Clinical Coordinators for staff orientation at sites with staff shortages

Managing Assignee incidents and IOD’s

Monthly Off Duties Schedules for Client temp staff

Duties – Administration/Wage Clerk

Data Capturing, Switchboard, General admin

Checking and Capturing registrations and re-registrations

Attending to Pay Bank rejections, Assignee queries and printing Payslips and IRP5/IT3a

Processing and Coding (applying Rates) of Timesheets.

Client account Queries

After hour call as Consultant. (Twice a week)

GAP IN WORK HISTORY

December 2023 – To date: Retrenched and seeking employment

November 2019 – November 2020: Retrenched and seeking employment, Covid 19 Lockdown happened and started a small personalised business.

March 2010 - May 2010: Seeking permanent employment

February 2009 - August 2009 : Family responsibly

REFERENCES

Chris Addison - +44-794*-****** (MSI ad4qwc@r.postjobfree.com)

Shelli Purslow - +27-71-394-**** (Charisma)

Sesetu Siyazi - +27-63-734-**** (Netcare Clinic)

PERSONAL NOTE

The above mentioned is a brief description of my work experience.

I am an honest, hardworking and goal orientated individual with a creative flair that thrives on new challenges and projects.

I work well within a team or independently, my attention to detail will be an advantage to your field of business.

Certificates and references available upon request

Thank you for taking the time to review my CV.

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