PATRICIA BARRON. Cell: 909-***-****
Diamond Bar, CA 91765 Languages: English & Spanish
Email: ad4qw7@r.postjobfree.com
LinkedIn: http://www.linkedin.com/pub/patricia-barron/9/560/7a0 Award Winning Technical Sales Consultant, Sales Manager & Sales Trainer in the telecommunications industry seeking a new position to utilize my skills and expertise. Experienced as a Marketing Event Manager for various marketing corporations in Southern California managing large community events locally and nationally with a focus on the Latino Market. Currently, seeking a part-time hybrid position as a Sales Manager or Sales Trainer.
EDUCATION:
● 1995 – Cal Poly University - Pomona, CA – Completed Graduate Business International Marketing Internship Program emphasizes on Latino Marketing
● 1988 – Ohio State University - Columbus, OH – Completed Graduate Business Marketing classes emphasizes on Latino Market
● 1987 – University of West Los Angeles School of Law – Culver City, CA – Bachelor of Science Degree – Paralegal Studies
● 2014 – New Horizon Computer Center – Completed CCNA Cisco Classes COMPTIA, NETWORK ++, NETWORKS
● 2000 & 2003 – Verizon Yellow Page Advertising Training for SUPERPAGE.COM; SEM Internet Advertising Programs
● 2010 – 2011 – AT&T New Media Yellow Page Advertising Training for AT&T YP Directories; SEM Internet Advertising Programs
● 1996 – AT&T Consultative Sales Training; AT&T Solution Selling; AT&T Spin Selling Training; AT&T Executive Management Training; AT&T Customer Service Training; AT&T Product & Services Sales Training; AT&T Voice Services Training (POTS, BLs, PRIs, VoIP); AT&T Data Transport & Back-up Security Training (MPLS, BGP, PTP); AT&T Internet Bandwidth Training (MIS; Collocation); AT&T Networking Training (LAN, WAN, GIGMAN); AT&T Ethernet Training (EoC, EoTDM); iCloud services and Digital marketing programs
● 1984 – 1993 – AT&T Bell Labs Text Processing Training; UNIX Trainer; Human Resource Training & Financial Services Training ACHIEVEMENTS
● Recipient of AT&T Bell Laboratories Award 1989- 1993 contributions to Affirmative Action Programs and Diversity Programs
● HISPA (HISPANICS AT AT&T) Member Board of Directors – 1987-1996; President of Columbus, OH HISPA Chapter – 1988-1989
● HISPA National Century Club Award for Community Service – 1991-1993
● Recipient of AT&T CONSUMER DIRECT - President’s Club & Customer Service Awards 1993-1998
● Recipient of AT&T GROWTH MARKETS – Top Sales Award & Top Customer Service Award 1998-2000
● Recipient of VERIZON National Cover Sales Magazine Award & Excellence Customer Service Award 2000-2003
● Recipient of AT&T CALIFORNIA – Excellent Sales Manager Award & Excellent Customer Service Award 2006-2009
● Recipient of SOMERA COMMUNICATIONS – Highest Sales Award Domestic & International & Best Customer Service Award 2003-2006
● AEG, STAPLE CENTER – Excellent Security Award & Employee of the Month Recognition -- 2016 MANAGEMENT SKILLS:
● Expert in providing excellent customer service and building strong customer relationships with C-level management
● Prepared and presented proposals with ROI to C-level management ; Prepared and presented RFQs to school districts, medical facilities and local government municipalities
● Managed accounts teams and trained to provide excellent customer services to my module of existing and new customers (Cellular Specialists, Network Engineers, Video Conferencing Specialists, and, Data Specialists)
● Managed GEM accounts (Gov’t, Edu and Medical) and collaborated with vendors for UCC solutions (Nortel, Cisco, Samsung, Ericsson, IBM, Microsoft, Lucent) and Infrastructure Cabling Vendors
● Managed tradeshow events for AT&T and SONIC.NET; Attended Chamber of Commerce networking groups monthly
● AT&T Bell Laboratories trained upper management staff for Diversity Classes SALES WORK EXPERIENCE:
GROUNDBREAKING-COMMUNICATIONS Frontier
CHATSWORTH, CA – 2016-2018
Engagement Manager – B2C Outside Sales
● Responsible for building strong customer relationships with property management companies providing fiber-optics for voice, data transport, TV entertainment packages and internet bandwidth for new and existing tenants.
● Focus on providing excellent customer services
SONIC.NET – EL SEGUNDO, CA - 2013 – 2015 (START-UP COMPANY in LA closed after 12 months) Account Executive – B2B Consultative Sales (Hunter)
● AT&T Reseller of services responsible for new acquisition accounts for SML businesses; Services: BL, Centrex Lines, POTS Lines, PRI, T-1s, Super Trunks ; Data Transport; Data T1s; MPLS, BGP, PTP; Internet Bandwidth and, Colocation services
● Awarded for providing excellent customer services to new and existing customers AT&T ADVERTISING SOLUTIONS – Los Angeles, CA – 2010-2013 Account Executive, New Media Specialist –B2B Consultative Sales (Hunter & Farmer)
● Managed existing and new accounts designing advertising programs for telephone directories, and on-line directory, YP.COM, SEM on Google, Yahoo, Ask and Bing;
● Designed Mobile Social Media Programs; Services: Banner Ads, Display Ads, Neighborhood Ads, Video Ads AT&T CALIFORNIA, Irvine, CA 92606 - 2006 to 2009
Technical Sales Consultant (Account Executive) –B2B Consultative Sales – (Hunter)
● New acquisition accounts in Verizon footprint providing voice, data transport, and internet bandwidth for Major, Premier, Signature and GEM (Gov., Ed & Medical) accounts; Managed account teams; Services: BL, POTS Lines, T1s, PRIs, T-1s, VoIP, Data MPLS, LAN, WAN, Managed Internet Services (MIS), PTP, Data Fiber Optic Networks
● Exceeded quota attainment monthly by 100%
SOMERA COMMUNICATIONS, Coppell, TX - 2003 to 2006 (START-UP COMPANY Closed after 3 years) Global Account Executive, Repair Services – B2B Consultative Sales – (Hunter & Farmer)
● Provided repair service contracts for out- of- warranty telecom equipment by OEM for telecom carriers both wireless domestic and international carriers; Territories: Western US, Mexico, Central & South Americas & Caribbean markets, traveling internationally
● Exceeded quota attainment monthly by 180%
VERIZON INFORMATION SYSTEMS, Ontario, CA - 2001 to 2003 Premise Sales Manager– B2B Consultative Sales – (Hunter & Farmer)
● Managed existing and new accounts designing advertising programs for YP directories, and on-line directory, YP.COM, SEM on Google, Yahoo, Ask and Bing; Designed Mobile Social Media Programs; Services: Banner Ads, Display Ads, Neighborhood Ads, Video Ads
● Exceeded quota attainment monthly by 100%
AT&T GROWTH MARKETS, Irvine, CA - Irvine, CA - 1998-2000 - Technical Sales Consultant
● New acquisition accounts providing voice services, data transport, and internet bandwidth for Major, Premier, Signature and GEM (Gov., Ed & Medical) accounts; Managed account teams;
● Services: BL, POTS Lines, T1s, PRIs, T-1s, VoIP, Data MPLS, LAN, WAN, Managed Internet Services (MIS), PTP, Data Fiber Optic Networks AT&T CONSUMER DIRECT MULTICULTURAL DIVISION, Los Angeles, CA – 1993 to 1998 Sales Manager – Call Center Manager – Warehouse Manager –B2C & B2B Consultative Sales – (Hunter)
● Sales Manager providing residential international long distance services with a focus on the Latino market
● New acquisition accounts for AT&T international calling cards, AT&T Affinity Fundraising Program; Call Center Manager & Warehouse Manager
● Supervised, managed and trained 145 bilingual sales representatives for four sales teams; ( Feet-on-the-Street Sales Team; Outbound Sales Telemarketers, Event Marketing Sales Team and, AT&T Affinity Fundraising Sales Team
● Training focus on providing excellent customer service
● Exceeded quota attainment monthly by 120%
AT&T BELL LABORATORIES and AT&T Network Systems, Columbus, OH – Employed 1984 to 1993
● Positions: Text Processing, Financial Specialist, UNIX Trainer; HR Specialist PART-TIME EMPLOYMENT
1) LIVE BUZZ INTERACTIVE (DISNEYLAND) – ANAHEIM, CA – Sales Manager/Trainer 2019 – 2022
(1) Responsible for the hiring, firing, managing and, training five Sales Representatives downtown Disney
(2) providing a Chase Disney Visa Credit Card to Disney guests S
(3) ales Training with a focus on providing excellent customer services
(4) Accomplished an increase in sales quota attainment monthly by 100% 2( AEG, LA LIVE (STAPLE CENTER) – Los Angeles, CA – Security Office- 2013 - 2017
(1) Provide the security and safety to all AEG guests, employees and assets
(2) Focus on providing excellent customer services 3) FRODYMA ON-SITE MAR
(1) Managed Events: Universal Studios Events, Santa Ana Fiestas; Los Angeles Olvera Street Fiesta Patrias
(2)` Clients: Columbia House, Purina, Barnum & Bailey Circus, La Opinion, Tums,, LA Times; Mission Foods
(4) BDS MARKETING - Irvine, CA - National Marketing Manager 1998- 2006
(1) Managed Events: Fiesta Broadway, Marketing Programs at Best Buy, Fry’s & Wal-Mart
(2) Clients: Sony, Panasonic, Canon, Procter & Gamble, Guerrero Foods, Nabisco Foods, Time Warner
(5) MARKETRATION MARKETING -Santa Ana, CA – National Marketing Manager - 2004-2006
(1) Managed Events: Cinco De Mayo Fiestas, Houston, TX; Nascar National Marketing Event;
(2) Clients: Nabisco Foods, Tide, Home Depot, Pepsi, Coke. El Patio Foods; Las Palmas; Old El Paso Foods
(6) CENTER SPOKE PROMOTIONS – Santa Ana, CA – Marketing Event Manager – 2008 to 2009
(1) Managed Events: Soap Box Races; Los Angeles Olvera Street Fiestas Patrias Clients: Red Bull; Kikkoman; Victoria Secrets
MARKETING SKILLS:
● Responsible for hiring new hires and trained them for nationwide and local marketing programs for Sony, Canon and Panasonic
● Recruited and trained marketing staff members for Fiesta Broadway (Los Angeles), Calle Ocho (Miami, FL) and Houston TX Fiestas
● Expertise in consumer engagement and ability to analyze and craft market domination strategy
● Specialized in implementing strategic Latino marketing programs for major corporations (Cacique, Guerrero Foods, Mission Foods)
● Devised and executed marketing plans successfully with a focus on customers’ target goals and budgets and coordinated efforts with customer’s executive staff
● Demonstrated leadership with management of marketing staff and assigned marketing programs for various large corporations
● Implemented training manuals for all marketing programs with a focus on Customer Service