Anna Barber

Ogden, Utah

385-***-****

ad4qog@r.postjobfree.com

Experienced customer service representative, offering years in various call center and retail environments. Proven record of customer satisfaction and company loyalty through strong customer retention and de-escalation, where appropriate.

Experience

Production Worker

Standard Examiner - Newspapers

09/2023-12/2023

•Stack bundles of newspapers into carts or pallets, use strapped machine to secure bundles, stick labels onto individual newspapers, use jogger to straighten bundles and place into the feeder for conveyor belts for each designated area, clean area, blow out machines with air blower

Customer Service

Interviewer Market Research Dept.

08/1997-01/2000

•Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken

•Recorded amounts and types of special food items served to customers

•Completed contract forms, prepare change of address records, and issue service discontinuance orders

•Conducted interviews completing surveys by gathering consumers opinions

•Inventoried stock and requisition new stock and cleaned shelves, counters, and tables

•Computed sales prices, purchases, and received and processed cash and credit payment

Production & Warehousing

Quality Control Associate

03/2009-01/2024

•Receives and counted stock items, and recorded data

•Examined and inspected items for wear and defects, and reported damage to superiors

•Mark stock items using identification tags, stamps, electric marking tools, and other labeling equipment

•Packed and unloaded inventory to shelves in stockrooms, warehouses, storage yards, or directly to the customer

Custodial & Housekeeping

Independent Office Organizing Associate

09/2009-02/2010

•Serviced, cleaned, supplied restrooms, gathered and emptied trash

•Mixed water and detergents for preparation of cleaning solutions

•Cleaned building floors through sweeping, mopping, scrubbing, and vacuuming

•Dusted and polished furniture and equipment

Education

High School Diploma

Wilmington High School

Wilmington, Ohio

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