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Customer Service Representative

Location:
Romulus, MI
Posted:
April 02, 2024

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Resume:

Alexus Orr-Kelly

Romulus, MI *****

ad4qjx@r.postjobfree.com

+1-313-***-****

Work Experience

Driver/Package Handler

Legacy Couriers - Canton, MI

September 2020 to January 2021

Delivering packages to customers homes in a timely manner. Courtesy Clerk/Cashier/Customer Service Representative Kroger - Westland, MI

August 2014 to September 2020

Assisted customers around the store showing them where things were 1. Maintained a clean work environment by cleaning restrooms and clearing parking lot of carts 2.Provided friendly customer service to the customers while ringing groceries and answering questions. 3. Encouraged customers to take surveys about how satisfied they were with my customer service 4.Always presented a smile to the customer on site greet them and ask if they found everything they were looking for and were they highly satisfied

5.As a service desk worker I ensure every customer is treated with kindness and help them with their needs.

Security Guard

Warehouse Associate

Amazon Warehouse - Romulus, MI

June 2018 to September 2018

Preparing packages for shipping.

American Guard Services

Kroger - Ann Arbor, MI

October 2016 to July 2017

Secure the store for any thefts and any suspicious activities.

● Ensure that the customers feel safe at all time, whether it's escorting them to their vehicles or watching the parking lot.

● Accompany the service desk managers with money transfers. Crew Member

McDonald's - Detroit, MI

April 2012 to July 2012

Processed accurate transactions for consumers

● Provided efficient customer service to all consumers entering the establishment

● Maintained an organized work area

● Assisted co-workers in maintaining a safe and clean environment Education

Inkster High School - Inkster, MI

September 2010 to June 2011

Robichaud High School - Dearborn Heights, MI

September 2007 to June 2010

Skills

• Microsoft word and Microsoft office (10+ years)

• Customer Service Skills (Less than 1 year)

• Customer service

• Typing

• Cash handling

• Packaging

• Warehouse Experience

• Delivery Driver Experience



Contact this candidate