Lowell Mason
Miramar, FL, *****
ad4q5n@r.postjobfree.com
Friendly and efficient individual, devoted to
maximizing
customer satisfaction with exceptional service and support.
Knowledgeable with strong skill in retaining product and
service information to provide effective issue
resolution. Skilled
in promoting sales to increase revenue While
addressing diverse
issues.
EDUCATION -Experience
High School Diploma - Coral Springs High
School
Expected in June 2022 Coral Springs, Fl
LICENSES
KEYSKILLS
• Flexible
• Organization
• Working collaboratively
• Customer service
Decision-making
• Critical thinking
• Visitation guidelines understanding
• Strategic planning and organization •Inmate rights
• Friendly, positive attitude
Human Resources
Miami, FL Wal-Mart/ Aug 2020 to Jul 2021
• Resolved common and complex issues by
determining the needs of customers and
immediately offering favorable solutions, increasing customer satisfaction.
• Delivered fast, friendly, and knowledgeable
service for
routine questions and service complaints.
• Shared detailed information regarding product
options to help customers make decisions.
Hospitality Associate
Miami. FL Chuck E Cheese/ Feb 2020 to Jun 2020
Answered incoming calls for inquiries about
services and
prices.
• Served as the liaison between my department and
the
customers.
• Assisted guests with decorations for parties.
• Cleaned and disinfected all surfaces, including
mirrors,
counters, furnishings, and floors in between each
guest
interaction.
• Captured customer feedback to communicate to
superiors for ongoing improvement.
Cook/Cashier
Miami, Florida Taco Bell/ May 2019 to Jan 2020
• Sanitized food preparation areas, grills, and
equipment to avoid cross-contamination from raw
items.
• Set up and performed initial prep work for food
items such as soups, sauces, and salads.
• Enforced proper sanitation practices to prevent
Miami, FL Wal-Mart/ Aug 2020 to Jul 2021
• Resolved common and complex issues by
determining the needs of customers and
immediately offering favorable solutions, increasing customer satisfaction.
• Delivered fast, friendly, and knowledgeable
service for
routine questions and service complaints.
• Shared detailed information regarding product
options to help customers make decisions.
Hospitality Associate
-April 2022-October 2022 / The Legacy Companies, I worked at this warehouse for a couple of months being required to unload and load trucks
-November 2022-February 2022 Amazon delivery station in a seasonal position, During their 2022 peak season.
*2022-2023 Loews hotel I worked there as a security officer for over a year monitoring guests and making sure the site is safe
February 2023 - March 2024 - Chateu Zz Restaurant in Brickell I worked here as an receiver for over a year, my responsibilities were to
• Inspect items received for consistency and quality, verify invoice against items ordered or received.
• Advise suppliers/vendors/purchasing of short shipments and goods not received in proper order and arrange for credit notes.
• Transport products to assigned storerooms and provide organized storage of all items for future use.
• Store all items received in appropriate storerooms; rotate stock using first in first out inventory method, and/or enforcing "empty for full" policy.
• Check date on perishable food items.
Maintain cleanliness. Clean and organize all storage areas including the fridges, freezer and dry storage areas. Clear out all empty boxes and condense items to best utilize storage areas.
• May assist with other duties as needed.