JJ Minyard

*** **** **** (C): 903-***-****

Canton, TX. 75103 (E): ad4pxi@r.postjobfree.com

Self-motivated, goal-oriented executive with over 25 years combined experience in administrative support and service. Adept at working in fast-paced environment demanding strong organizational, leadership and interpersonal skills. Committed to exceptional customer service and driven by challenges. Confident and poised in interactions with all ages and levels of individuals. Detail-oriented and resourceful in spearheading, organizing and completing projects; able to multitask effectively.

PROFESSIONAL PROFILE

•Organized, efficient, and precise with strong communication and liaison skills.

•Skilled in planning and execution of special projects during time-critical environments.

•Decisive and direct, yet flexible in responding to constantly changing assignments.

•Enthusiastic, creative and willing to assume increased responsibility.

•Able to coordinate multiple projects and meet deadlines under pressure.

•Proven ability to adapt quickly to challenges and changing environments.

•Highly skilled at solving customer relations problems.

•Effectively able to communicate with customers, staff and management.

Excellence Spheres

•Customer Service

•Account Maintenance

•Planning & Implementing Strategies

•Quality & Productivity Improvement

•High Volume Schedule Maintenance

•Skilled at Microsoft Office (Excel, Word, Power Point, & Outlook)

•Quickbooks proficient

•eFlie Proficient

•Epic and Athena EMR proficient

PROFESSIONAL EXPERIENCE

Rockstar Land Surveying, LLC March 2023 – Present

Office Manager

•Answered phones provided excellent customer service.

•Researched addresses, deeds, easements, and plats for the surveyor.

•Set up quotes and orders in Stars.

•Kept customers up to date on the progress of surveys.

•Created invoices and collected payments.

Advanced Heart Care January 2021 – March - 2023

Medical Assistant

•Roomed patients, took their vital signs, medical history, and current issues.

•Retrieved medical records for patients for continuity of care.

•Interacted with the pahrmacies to ensure the patients have the meds they need.

•Performed EKG's, CLIA waived blood tests, and hooked up holter monitors for patients.

•Answered phones, made appointments, scheduled tests for patients, and tracked test results.

•Worked with Athena and Epic EMR systems.

Coast Brothers Feb 2019 – December 2021

Assistant Business Manager – US Team Lead

•Transfer orders from Amazon, Wal-Mart, Google Merchant, and eBay to Coast Brothers software.

•Track orders to make sure they were delivered in a timely manner.

•Perform monthly, quarterly, and year end reports

•Manage data entry clerks

•Field customer complaints, maintain excellent customer service.

•Manage the US Team on their daily activities

Linebarger, Goggan, Blair & Sampson June 2014 – Dec 2015

Area Manager

•Track taxes due to the Taxing Entities of Rockwall County, file suit if needed via efile. Make payment agreements and track them.

•Research title history on properties.

•Perform skip traces on people who have ownership of properties.

•Testify in court about the collection efforts this office has done to collect delinquent taxes, schedule court dates, oversee tax sales, and perform tax warrants and seizures.

•Work closely with the Attorney and Chief Appraiser to keep cases moving through the court system efficiently.

•PR for the firm including being active with the Chamber and in the County, promoting the firm at conferences, and acting as a liaison between the clients and the firm.

•Answer phones, receive and document payments,

US Postal Service Dec 2012 – June 2014

City Carrier

•Hold sole responsibility for sorting mail and parcels, load truck, and deliver mail and parcels to customers at their homes and businesses daily, pick up any outgoing mail or parcels my customers may have.

•Provide excellent customer service while performing my duties as a city carrier.

Van Zandt County Jan 2009 – Dec 2012

Tax Assessor / Collector

•Assisted the residents of Van Zandt County in registering and titling motor vehicles and trailers, completed weekly and monthly reports to the county and the state.

•Reconciled checking accounts, Balance and reconcile daily deposits and utilized QuickBooks to keep track of accounts.

•Recruited and trained employees and oversaw staff of 6 in four separate offices and conducted performance interviews.

Van Zandt County Apr 2005 – Dec 2008

Criminal Clerk/Chief Deputy Clerk

•Assisted general public, attorneys, judicial officers or staff and recorded the acts and proceedings of the district court including filing cases, issuing warrants, entering pleadings, and entering judgments.

•Captured account of funds collected by the office including fees, fines, and court costs.

•Responded appropriately to phone calls and filed the details.

•Coordinated with the district clerk in balancing checkbooks and completing monthly and quarterly reports.

EDUCATION

Phlebotomy, Tyler Junior College, Tyler, TX 1992

EMT, Methodist Medical Center, Dallas, TX 1989

Paramedic, Mother Frances Hospital, Tyler, TX 1991

Central Texas College, Gatesville, TX 2018-2019

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